Customer Service Officer

7 days ago


Melbourne South Eastern Suburbs, Australia Page Personnel Full time

Great Team & Excellent Training
- Dandenong South Location

**About Our Client**:
Our client offers a wide variety of paint, print, and all-round design solutions to over 5,000 local clients and have been in operation for over 25 years. Known for their integrity, honesty, and sustainability, we are looking for a new Customer Service Officer who shares the same values. This full-time role is a great opportunity to start in a new permanent, full-time role in a high-performing, friendly and enjoyable Dandenong South office.

Reporting to the Customer Service Manager, your main role and responsibilities will include but not limited to:

- Data entry of customer sales orders and processing them through the customer portal.
- Working with customers to administer refunds, returns and warranty questions.
- Communications internally with all other departments.
- Maintaining and building customer relationships through promptly actioning requests.
- General administrative duties and ad-hoc tasks as required.

**The Successful Applicant**:
We are looking for a sociable and attentive Customer Service Officer, who has a passionate to deliver the highest quality of customer service to every client, every day. You will need to demonstrate a high attention to detail, especially when entering sales order entry data and sensitive client information. This is a fast-paced inbound role and one where you will be challenged every day. This role will be required to working Monday - Friday, full-time hours on-site in the Dandenong South office.

**What's on Offer**:
You would be joining an already established team that values, respect, care, and teamwork plus additional benefits of:

- Dandenong South Location with Free Parking.
- Full-Time, Monday - Friday. 7:30am - 4pm.
- $65K - $75K Plus Superannuation Pending Experience.
- Great Training & Development Program.



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