Strategy & Proposition Manager - Home Loans

**Req ID**: 69738 **Department**: AR Product Marketing **Division**: Australia Retail **Location**: Melbourne About Us At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers. About the Role As a Strategy & Proposition Lead in our Home...

**The opportunity** Provide an outstanding experience by taking inbound calls from AMP Bank customers, financial planners and employers and adding value to each interaction by understanding their needs and delivering the best service. A role in our contact centre is a fantastic opportunity to kick start your career in financial services and AMP Clear...

**The opportunity** The North Service Centre (NSC)Claims & Insurance Manager is responsible for the effective management, recording and outcomes of Disability and Death claims, and Death, TPD and Salary Continuance insurance. across all North products as well as the training and development of the NSC Claims Processors within the team. Further, to work...

**The opportunity** As an Associate Business Development Manager you will take ownership and accountability for the success of your individual sales budget through the development of sales & marketing plans, the management of your sales call cycle and growing the business through superior service. AMP Bank operates predominantly a business-to-business sales...

Competitive base plus 12% super - High Performing team The Opportunity The product manager for Multi-asset & Goals Strategies will support the Senior Product Owner and be responsible for contributing to product development and management for Multi-asset & Goals funds. The role will be required to co-ordinate and contribute to various cross functional teams...

**Req ID**: 66012 **Department**: AR Product Marketing **Division**: Australia Retail **Location**: Melbourne About the role At ANZ our purpose is to shape a world where people and communities thrive. We’re making this happen by improving our customers’ financial wellbeing so they can achieve incredible things - be it buying their home, building a...

About the RoleThe Product Manager – Home Buying will deliver market-leading home buyer experiences for customers across our three brands (BOQ, ME Bank and Virgin Money). This role will play a critical role in driving transformation and will bring strong commercial acumen, customer centricity and solution focus to drive better business and customer...

**The opportunity** The North Service Centre Team Manager’s primary responsibility is delivery of the North Contact Centre service offer. The Manager is responsible for ensuring the team delivers easy, effortless experiences and meets its quality and productivity targets by providing leadership and implementing change to drive an effective and efficient...

**Req ID**: 38499 **Department**: AR Marketing Capability **Division**: Australia Retail **Location**: Melbourne About the role As part of the Marketing function, supporting the Credit Cards and Personal Lending (CCPL) Tribe the role is responsible for: End-to-end marketing strategy and proposition management for the Value and Rewards Credit Cards...

Assistant Product Manager If you live in Australia or New Zealand, you've likely heard of AMP. But at a time when society is changing, we are too. We're now a nimbler business with new leadership and thinking. For us, these are exciting times. There's a real potential for big thinkers to help us redefine what financial services could be. And turn our...

**Join us on our mission to make a better world of work.** Culture Amp revolutionises how over 25 million employees across 5,000 companies create a better world of work. As the global platform leader for employee experience, Culture Amp empowers companies of all sizes and industries to transform employee engagement, develop high performing teams, and retain...

**Join us on our mission to make a better world of work.** Culture Amp revolutionises how over 25 million employees across 5,000 companies create a better world of work. As the global platform leader for employee experience, Culture Amp empowers companies of all sizes and industries to transform employee engagement, develop high performing teams, and retain...

**How you will make an impact** - Provide input into supporting and coordinating all aspects of reporting into relevant governance reporting including Board, Advice Risk and Compliance Committee (ARCC) reporting. - Contribute to and support complex breach assessments through the incident and breach process - Work closely with Business Risk Partners to target...

**The opportunity** The purpose of the role is to provide leadership and coaching to a team of Client Remediation Compensation Analysts to ensure: - The team follows a clear policy and applies a principle-based compensation evaluation to each case, which is consistent with established processes and industry best practice - Clients who have received...

**The opportunity** **How you will make an impact** - Gain an in-depth understanding of the product and its administration - Conduct online training & coaching with internal stakeholders & practice staff - Handle complex queries and process exceptions - Assist with testing website and administration systems when and if required - Assist with documenting...

Pricing Manager If you live in Australia or New Zealand, you've likely heard of AMP. But at a time when society is changing, we are too. We're now a nimbler business with new leadership and thinking. For us, these are exciting times. There's a real potential for big thinkers to help us redefine what financial services could be. And turn our legacy into...

**The opportunity** The main purpose of this role is to provide operational support and professional quality service to AMP’s network of aligned and non-aligned financial advisers, mortgage consultants, practices and external licensees. **How you will make an impact** To be successful in this role, you will need to demonstrate excellent proficiency in the...

**The opportunity** The Quality Coach is responsible for training and ongoing coaching support to complaints resolution specialists, to effectively resolve complaints received within regulatory timeframes. **How you will make an impact** - Review complaint responses and provide feedback and coaching in a timely manner to enhance service the competency of...

**The opportunity** This role will be a varied support role that provides operational and administrative assistance to the Customer Resolution Team. The main purpose of the role will be to support IDR case management workflow to ensure the team is delivering timely responses and resolutions to complaints. The role will also provide added administrational...

If you live in Australia or New Zealand, you’ve likely heard of AMP. But at a time when society is changing, we are too. We’re now a nimbler business with new leadership and thinking. For us, these are exciting times. There’s a real potential for big thinkers to help us redefine what financial services could be. And turn our legacy into something even...