Customer Service

6 days ago


Perth, Australia Concept Recruitment Specialists Full time

Previous experience in a similar role
- $50k - $55k pa + super
- Perth, South of the River

**Customer Service Officer / Data Entry -**
**South of the River**
- Previous experience in a similar role
- $50k - $55k pa + super
- Perth, South of the River

**About the Client**
Our client, a global organisation based South of the River in Perth are a renowned name within the industry when it comes to the manufacture and supply of their high end range of product that they supply into a number of different industries such as defence, mining, automotive, transport, commercial and civil construction industries.

**Customer Service Officer / Data Entry** based out of our client’s premises South of the River in Perth.

Key points of interest of the role include:

- Ensure customer needs are known by taking detailed and accurate information
- Data entry
- Provide accurate and timely customer quotes and confirmations
- Establish and maintain performance standards
- Develop detailed knowledge of products and inventory systems
- Investigate and resolve customer issues and concerns in a timely and efficient way
- Accurate entry of purchase orders in ERP
- Liaise with Operations staff to ensure that delivery will be on time and to manage customer expectations regarding delivery
- Permanent role
- $50k - $55k pa + super
- Global company
- Perth, South of the River
- Some previous sales or customer service experience
- Previous admin experience is beneficial
- Excellent communication skills
- Good software and Microsoft Office skills



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