Customer Service Officer

5 days ago


Perth, Australia Opal. Full time

**Discover Opal....**

As part of the Nippon Paper Group, Opal is one of Australasia’s leading packaging and paper companies and we employ more than 4,500 team members across our operations.

We manufacture goods that you see, touch and use every day and our customer base includes some of the biggest names in FMCG, Retail and Fresh Produce.

**Discover the Opportunity**....

The role is responsible for servicing Opal Packaging Plus customer requirements and provision of sales support. This will encompass all aspects of customer service, together with the dissemination of market information and maintenance of appropriate systems.

You will contribute to the success of Opal by:

- Actively manage customers in line with relevant service agreement
- Service walk-in customers
- Actively work together with customer service team to service ‘house accounts’
- Process sales orders for customers, repeat and new orders
- Amend sales orders and product specifications as required
- Manage customer order and delivery protocols
- Ensure all order quantities outside agreed standard order quantities are captured
- Ensure accuracy of data entry pertaining to sales orders
- Work with the Sales Team on joint projects as required
- Collate and generate quality reports as required

**Discover Yourself.**

We are able to offer a varied career journey with experiential learning gained from cross-functional and lateral moves. We embrace diversity in all its forms, and we look for curious individuals who thrive in an environment of change.

Specifically for this role, we expect you will have;
- At least 1 year experience in a fast-paced customer service environment
- Intermediate to advanced knowledge of Microsoft Office
- Knowledge in using SAP or similar ERP system
- Customer focused
- Team player attitude
- Strong time management skills including ability to deal with competing priorities
- Meticulous and organized
- Excellent communications skills in both written and verbal



  • Perth, Australia Western Power Full time

    **Customer Service Officer**: - Location: Perth Office - CBD, WA, AU- 11 Nov 2024**Customer Service Officer: Permanent Full Time/ Perth Office CBD** We are seeking a Customer Service Officer to serve as the first point of contact for both internal and external customers, providing efficient advice and information. This role involves utilizing various...


  • Perth, Australia Western Power Full time

    **Customer Service Officer**: - Location: Perth Office - CBD, WA, AU, 6000 - 30 Dec 2024 **Customer Service Officer - Permanent Full Time - Perth Office CBD** We are seeking a Customer Service Officer to deliver exceptional first-point-of-contact service to both internal and external customers. This role involves providing timely advice and information,...


  • Perth, Australia PERSOLKELLY Full time

    Experienced Customer Service Officers are needed to join a Perth based organisation. Commencing August 22nd, you must be able to commit to 4 weeks training. **Customer Service** PERSOLKELLY is one of Australia's largest and longest serving recruitment providers. Delivering both quality temporary and permanent options, we specialise in the recruitment of...


  • Perth, Australia 11 Recruitment Full time

    Opportunity at a major print and services supplier - Client facing role based in East Perth - Be part of a young and energetic team We are seeking a **Customer Service Officer **for our client based in East Perth. **About the role** As a Customer Service Officer, you will be the first point of contact for clients in relation to the company’s products...


  • Perth, Australia HAYS Full time

    Exciting opportunity for Experienced Customer Service Officer seeking an opportunity in Federal Government **Your new company** **Your new role** This will be an initial 6-month contract with the possibility of extension. You will be office based and will work Monday to Friday full time, 37.5 hours per week. A main responsibility of the role is to assess...


  • Perth, Australia HAYS Full time

    We are working with a Local Government in the Metro area who are looking for a Customer Service Officer. **Your new company** We are working with a busy Local Government situated in the Perth Metro region who are looking for a Customer Service Officer to join their busy team on a short-term assignment. **Your new role** Acting as a first point of contact...


  • Perth, Australia HAYS Full time

    Local Government Customer Service Officer required for a 1-3 month contract. **Your new company** We are working with a busy Local Government situated in the Perth Metro region who are looking for a Customer Service Officer to join their busy team on a short-term assignment. **Your new role** Acting as a first point of contact for visitors and contractors,...


  • Perth, Australia PERSOLKELLY Full time

    A State Government owned organisation who offers essential services to West Australians, have asked us for assistance in finding an experienced Customer Service Officer. PERSOLKELLY is one of Australia's largest and longest serving recruitment providers. Delivering both quality temporary and permanent options, we specialise in the recruitment of...


  • Perth, Australia Cash Converters Full time

    Cash Converters is Australia’s largest second-hand retailer with affordable personal finance solutions, giving our customers the freedom of choice. **We are** - Real people who are passionate and proud - Caring and respectful; and - Tenacious problem solvers We are currently looking for Customer Service Officers to join us in our Perth CBD Head Office...


  • Perth, Australia Cash Converters Full time

    Cash Converters is Australia’s largest second-hand retailer with affordable personal finance solutions, giving our customers the freedom of choice. **We are** - Real people who are passionate and proud - Caring and respectful - Tenacious problem solvers We are currently looking for a Customer Service Officer to join us at our Perth CBD Head Office in a...


  • Perth, Australia Covetrus Full time

    The Role Covetrus is a global animal health technology and services company dedicated to advancing the world of veterinary medicine. The Provet team is part of Covetrus as the premier leading veterinary distributor in Australasia and has a long history of innovation, continuous improvement, and excellence in customer service to our vet and veterinary...


  • Perth Airport, Australia Community Vision Full time

    Work with a growing NFP organisation setting new standards - Opportunity to contribute to drive customer satisfaction - Generous Salary Packaging benefits. **At Community Vision** our main goal is to enrich lives through care and inclusion, and we are not afraid to push the limits to do so. In fact, you could say we are a little different from your regular...


  • Perth, Australia Collar Group Full time

    Close to Public Transport - Walking distant to office. - Immediate starts with paid training & a variety of rosters to suits your needs - Permanent work from home options available after training and signoff - Close to** Public Transport - **Walking distant to office. - Permanent **work from home** options available after training and signoff from...


  • Perth, Australia Hudson Australia Full time

    flexhive is your on-demand talent platform. We seek Customer Service Representatives, Officers and Call Centre operators across Perth for temporary contracts in various industries. flex**hive** is your on-demand talent platform. We are currently seeking Customer Service & Contact Centre Operators in Perth. Our clients in the commercial and public sectors -...


  • Perth, Australia Maxima Full time

    Community Services - Contract Full-Time - $55,000 to $60,000/ year One of our local government clients are looking for a Customer Service Officer, ideally someone from first nations, to join their team. This will be a 12 month contract with full-time hours and commencing immediately. Reporting to the Aboriginal Development Coordinator, the Customer Service...


  • Perth, Australia Hudson Australia Full time

    flexhive is your on-demand talent platform. We seek Customer Service Officer with excellent communication skills and attention to details. **About the role**: - Open position across Perth - Full-time hours - Jobs are in urban locations and close to public transport: Elizabeth St location - Easy to fill timesheet, on-time weekly payment, and option for...


  • Perth, Australia HAYS Full time

    12-month contract, Monday to Friday 8:30am - 5:00pm, West Perth location **Your new company** One of the largest general insurance groups in Australia and New Zealand, that are known for a highly customer focused approach in everything they do. We currently have a vacancy available in their West Perth office within their inbound client service...


  • Perth, Australia PERSOLKELLY Full time

    Well known provider of medical services in Osborne Park seeking multiple customer service officers to join their energetic and vibrant team! PERSOLKELLY is one of Australia's largest and longest serving recruitment providers. Delivering both quality temporary and permanent options, we specialise in the recruitment of Professional, ICT, Government, STEM,...


  • Perth, Australia PERSOLKELLY Full time

    We are working closely with our Osborne Park based client; a leading provider in medical services to find a quick learning, tech savvy customer service officer to join their growing team. These roles are high volume and fast paced and require someone with great people skills and empathetic attitude. PERSOLKELLY is one of Australia's largest and longest...


  • Perth, Australia PERSOLKELLY Full time

    Well known provider of medical services in Osborne Park seeking multiple customer service officers to join their energetic and vibrant team! PERSOLKELLY is one of Australia's largest and longest serving recruitment providers. Delivering both quality temporary and permanent options, we specialise in the recruitment of Professional, ICT, Government, STEM,...