Customer Service Coordinator
6 days ago
The Company
We are seeking a highly motivated and organised Customer Service Coordinator and Sales Support Representative to join a reputable Manufacturing business, permanent and contract positions available.
You will collaborate with like-minded individuals to hit strategic goals and deliver a seamless process for their key clients.
The Benefits
Work for a Market Leading brand;
Busy and fast-paced role;
Contract and permanent roles available;
Immediate start; and
Ongoing training, support, and development.
The Position
Respond to customer inquiries and complaints in a timely and professional manner;
Create and maintain customer service policies and procedures;
Identify and resolve customer service issues;
Monitor customer satisfaction and implement improvements as necessary;
Provide support to the sales and marketing teams;
Keep accurate records of customer interactions and transactions; and
Other duties as assigned.
Minimum 2 years' experience in an internal sales or customer service role;
Strong communication and interpersonal skills;
Ability to work in a fast-paced environment;
Strong problem-solving and decision-making abilities;
Excellent organisational and time management skills; and
Proficient in Microsoft Office and CRM software.
How to Apply
Please submit your resume in Word format only.
Sahar Sarabi.
SENIOR ASSOCIATE, BUSINESS SUPPORT
Get in touch
Call me on 02 8825 6607
Visit me at the Greater Western Sydney offices
Connect with me on LinkedIn
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