Service Coordinator
6 months ago
Our client specialises in the manufacturing and mechanical maintenance of a wide range of prefabricated products and innovative industrial equipment in WA. As a result of ongoing and sustained growth, they are currently seeking an experienced Service Coordinator to assist their growing team.
**Service Coordinator**
**Redcliffe Location (+ free parking on site)**
**$80,000 + Super**
**Monday to Friday, 8am - 4pm**
**What will this position entail?**
This position will see you working alongside the Service Manager, responsible for the coordination of Service and Hire procedures, including:
- Coordinating hire fleet availability and service vans within the business
- Preparing quotations and job costings for servicing and repair works
- Oversee stock allocation for upcoming jobs
- Provide a high level of customer service, administer bookings and general enquiries.
- Using CRM database for input and analysis
- Process timesheets for servicing jobs
- Track and set KPI targets for service technicians
**What are the requirements?**
- Strong customer service skills and ability to professionally liaise with customers and technicians
- Previous experience in a similar coordination role (with experience in forecasting and managing labour allocations and materials to budget)
- Attention to detail, presentation and craftsmanship in rebuilds, repairs and refurbishments
- Ability to work effectively in a team environment and autonomously
- Full working rights
- Ability to pass a Drug & Alcohol assessment
**What are the benefits on offer?**
- Work with a fun and supportive team that encourages independence.
- Training and development opportunities with unlimited potential for career growth.
- Long-term, ongoing work opportunities.
- Central location with free on-site parking
**TO APPLY**:
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