Registry Officers Nsw State Government

5 months ago

Parramatta, Australia Alexander Appointments Full time

$33.34 per hour + Super | 35 hours, 8:30am-4:30pm Monday to Friday
- NSW State Government | Parramatta Location
- ASAP Start | Estimated 3month assignment, with a potential to extend
- **$33.34 per hour + Super | 35 hours, 8:30am-4:30pm Monday to Friday**:

- **NSW State Government | Parramatta Location**:

- **ASAP Start | Estimated 3month assignment, with a potential to extend**

**About the Company**
Our large NSW State Government client provides a diverse range of essential services to reduce criminal activity and enhance protection of the community.

**About the Role**
They are currently seeking a Registry Officer with extensive empathetic customer service experience to join their growing team in Parramatta. This is an estimated 3month temporary assignment, with a potential to extend.

Reporting to the Manager, you will be required to provide frontline customer and administrative support services to ensure achieving organisational goals

**Responsibilities**
- Complete reception / front counter duties
- Deliver professional and empathetic customer service
- Answer enquiries within a timely and accurate manner
- Facilitate the resolution of complaints and complex enquiries
- Inbox management, generating correspondence
- High volume data processing of information into the system
- Filing, scanning and archiving of files
- Records and database management, ensuring high integrity, accuracy and confidentiality
- Provide a wide range of administrative support to the team
- Coordinating meeting room equipment, catering and overall presentation
- Ensure compliance with Departmental service standards, policies and Legislation

**About You**
- Impeccable communication skills, both verbal and written
- Professional and empathic nature
- Superior organisational skills and ability to multi-task and prioritise conflicting deadlines
- High attention to detail
- Strong computer literacy and proficiency with MS Office suite

**Requirements**:

- Demonstrated Registry, Reception or Administration experience
- Public Sector experience advantageous
- Proven previous experience in handling confidential and sensitive information
- Flexibility to work onsite 8:30am - 4:30pm Monday to Friday, excluding Public Holidays
- Willingness to undergo a National Police Check
- Fully COVID vaccinated or medically exempt
- Ability to commence and commit to the duration of the assignment

**How to Apply

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