10 X Client Service Officers Nsw State Government

6 days ago

Parramatta, Australia Alexander Appointments Full time

$30 - $35 per hour + Super | 16-35hours per week depending on work volumes
- NSW State Government | Parramatta Location
- ASAP Start | Estimated 3month assignment, potential to extend
- **$30 - $35 per hour + Super | 16-35hours per week depending on work volumes**:

- **NSW State Government | Parramatta Location**:

- **ASAP Start | Estimated 3month assignment, potential to extend**

**About the Company**
Our large NSW State Government client supports the states court system, providing security, enforcing warrants and property seizure orders whilst managing the jury system.

**About the Role**
They are currently seeking multiple Administration Support Officers to join their team in Parramatta. The minimum working hours per week is 16hours with the opportunity to work up to 35hours depending on work volumes. This is an estimated 3month temp assignment with a strong potential to extend.

Reporting to the Officer in Charge, you will be required to provide a range of clerical and administrative services to assist in the operation and administration of enforcement operations within the Civil Operations Unit and the Jury Administration Branch.

**Responsibilities**
- Act as first point of contact, delivering high quality, professional customer service
- Answer all enquiries in a timely and accurate manner
- Work collaboratively with a wide range of stakeholders to ensure the effective process of civil and state debt recovery
- Undertake telephone contact with Judgment Debtors
- High volume data entry of information into the system
- Perform database searches, gathering and collating information
- Records and database management ensuring high accuracy, integrity and confidentiality
- Adapt to work in different jurisdictions
- Contribute to continuous improvement initiatives
- Ensure compliance with best practice and legislative requirements

**About You**
- Professional, resilient and confident with a customer service delivery focus
- Impeccable communication skills, both verbal and written
- Solid investigative, conflict resolution and problem-solving skills
- Takes initiative, with the ability to work unsupervised
- Superior organisational skills with the ability to multi-task and prioritise conflicting deadlines
- High attention to detail
- Strong computer literacy and proficiency with MS Office suite

***

**Requirements**:

- Demonstrated Client Services, Administration or Business Support experience
- Fully COVID vaccinated or Medical exemption
- Ability to commence and commit to the duration of the assignment

**How to Apply

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