Technical Support

7 months ago


Seven Hills, Australia Fulcrum Full time

**About us**
Fusion Fire Systems is a supplier of advanced technology fire systems. Setting the standard in fire systems since 2007, Fusion Fire Systems offers the best in market for fire detection, control, and warning technologies in Australasia.

We are seeking a Technical Support (Installations/Estimations) responsible for technical support services to customers for integrated electronic fire protection/warning solutions and technology systems. The role will work with Detection and Emergency Warning System, Wired and Wireless Detection & Alarm Devices, and Addressable Warden Intercom Systems - including systems installation, maintenance, fault diagnosis, testing and repairs. The role will also provide technical advice support and estimations on fire protection/warning solutions and technology systems for large install projects (eg. residential apartments and commercial buildings).

**Duties**
- Carry out installation, maintenance, diagnosis, fault finding, testing and breakdown repairs on integrated electronic fire protection/warning/alarm solutions and systems
- Consult with client on system requirements, provides system recommendations and cost estimates
- Inspect and test systems to ensure all system components are performing well and comply with safety requirements
- Review installation manuals, building plans and work orders to plan optimal locations for system components
- Identify and repair malfunctions in system components, including ordering and installing replacement parts as necessary
- Compose and submit documentation and reports for each installation or repair visit, complying with company’s standard operating procedure
- Ensure fire alarm systems are compliant with current regulations
- Provide technical support to customers
- Provide estimations for fire protection/warning/alarm solutions on large installation projects (eg. residential apartments and commercial buildings)

**Qualification/ Experience/Skills**
- Qualification and training in Electronic Security and Emergency Systems or Electronics/Programming Technology or equivalent
- 2-5 years experience in diagnosing and fault find fire warning and evacuation systems and alarms across Notifier, Ampac Pertronics FIPs or similar
- Install service and breakdown experience in fire detection, emergency warning/evacuation and emergency lighting
- Experience in fire armed and security industry
- Networking experience with security, CCTV systems or other, desirable
- Technical skills in diagnosing and fault find fire and evacuation systems and alarms
- Strong understanding of integrated fire systems with the ability to perform and report on annual tests of fire systems
- Ability to read drawings and blue prints
- A good understanding and working of Australian Standards (AS1670 and AS1851)
- Willing and capable to carry out diagnosis, fault finding and breakdown repairs on fire protection systems
- Good problem solving skills
- Ability to work un-supervised and self-manage stock and equipment necessary to carry out duties
- Customer focused
- Have good presentation and work ethic
- Communication skills

**Job Types**: Full-time, Permanent

**Salary**: From $70,000.00 per year

Work Location: In person



  • Seven Hills, Australia Kennedy Reid Full time

    Get into the electronic security industry! - Seven Hills location! - Immediate start with no weekend work! **The Company** Australia’s leading locally owned and operated distributor of ICT hardware, software, cloud and IoT solutions for reseller partners. Recently merging with another well-known tech company, my client is ready to become Australia’s...


  • Seven Hills, Australia Protech Warehousing & Manufacturing Full time

    Are you a tech-savvy professional with strong IT skills and a passion for problem-solving? Protech are seeking a **Fire Alarm Panel Technical Support Specialist** to join a leading team in Seven Hills, providing expert assistance to customers. **About the role**: - Excellent $$ - Work close to home - Permanent fulltime **Key responsibilities**: - Provide...

  • Technical Trainer

    7 months ago


    Seven Hills, Australia John Holland Full time

    Sydney, NSW, AU, 2147**About John Holland**: At John Holland, our purpose is simple - we transform lives with everything we do. We’ve always known that infrastructure is about people — our customers, our employees, and the communities in which we work every day. That’s our difference. Deep experience and capability with a genuine care about creating...

  • Technical Sales

    6 months ago


    Seven Hills, Australia RLK Oceania Pty Ltd Full time

    **The Role**: Due to continued growth of the company, a significant opportunity exists for a Technical Sales Manager to join our team in Sydney and represent our respected and world-renowned UPS product. Reporting to the General Manager, you will be responsible for sales and positioning our product across multiple sectors in the market. We are seeking a...


  • Terrey Hills, Australia Aeronaut Automation Full time

    We are seeking a skilled Technical Support Manager to join our installation and technical support team, responsible for ensuring excellent technical support and customer service to our clients. As a Technical Support Manager, you will play a vital role in representing our company as the public face of Aeronaut, and will be responsible for overseeing a team...


  • Bowen Hills, Queensland, Australia St Vincent's Health Australia Full time

    **About St Vincent's Health Australia**We are a leading healthcare provider in Australia, committed to delivering exceptional patient care and outcomes.**Salary Package**The salary for this role is approximately $80,000 - $110,000 per annum, depending on experience.**Job Description**This Technical Support Officer position is responsible for providing...


  • Seven Hills, Australia Kennards Hire Full time

    Application Support Analyst Seven Hills, NSW - Western Sydney location | Onsite parking | Flexible work arrangements - Competitive salary + generous employee benefits - Great company culture | High performing team Join the Fastest Growing Family-Owned Equipment Hire Company in ANZ! At our core, we're all about people - our team members and customers are...


  • Seven Hills, Australia Permobil Full time

    **Sales Support Technician** ***Would you like to work in an international environment where you’ll make a difference every day? At Permobil, we’re looking for game-changers to join us as we innovate for individuals and develop the world’s most advanced assistive solutions.** At Permobil, the people who use our products come first. Our purpose is to...


  • Baulkham Hills, Australia The Hills Shire Council Full time

    **About the Role** We are looking for an experienced Technical Support Analyst to provide effective installation/configuration, operation, and maintenance of systems software related infrastructure components, both on premise and cloud, with a focus on service delivery, internal customer satisfaction and best practice. **What you will be doing**: -...

  • Simulator Assembler

    3 months ago


    Surrey Hills, Australia DIG Options Full time

    **Job Title**: Simulator Assembler & Technical Support Specialist **Location**: Trak Racer HQ, Surrey Hills, Victoria **Hours**: Full-Time, Flexible (8-hour shifts starting between 7am and 9am) **About Us**: Trak Racer is the world's leading manufacturer of high-end racing and flight simulators. We pride ourselves on producing top-quality products used by...


  • Surry Hills, Australia NSW Government -NSW Police Force Full time

    **Computer Systems Officer - Level 3**: - **Temporary Full-Time up to 6 Months**: - **Surry Hills** **About us** The NSW Police Force (NSWPF) is one of the largest police forces in the western world, with more than 20,000 employees, including more than 4,000 administrative employees who support the sworn officers that provide a range of law and order...

  • Junior Technician

    4 months ago


    Seven Hills, Australia Plustel Full time

    **About us** Plustel is a company based in Sydney that provides Security, Data, Electrical, Communications, Video Conferencing, Audio Visual & I.T services. We are currently seeking a motivated and detail-orientated Junior Technician to join the Plustel team. In this role, you will assist with technical tasks, provide support to senior technicians, and help...


  • Seven Hills, Australia Kennards Hire Full time

    Service Delivery Manager Seven Hills, NSW - Western Sydney location | Onsite parking | Flexible work arrangements - Competitive salary + generous employee benefits - Great company culture | High performing team Join the Fastest Growing Family-Owned Equipment Hire Company in ANZ! At our core, we're all about people - our team members and customers are part...

  • Fire Panel Technician

    2 months ago


    Seven Hills, Australia Fusion Fire Systems Full time

    Fusion Fire Systems is a supplier of advanced technology fire systems. Setting the stands in fire systems since 2007, Fusion Fire Systems offers the best in market for fire detection, control and warning technologies in Australasia. We are seeking a Fire Panel Technician responsible for technical assistance to services for integrated electronic fire...

  • Service Desk Analyst

    6 months ago


    Seven Hills, Australia Kennards Hire Full time

    Service Desk Analyst - Level 1 & 2 Seven HIlls, NSW - Western Sydney location | Onsite parking | Flexible work arrangements - Competitive salary + generous employee benefits - Great company culture | High performing team Kennards Hire seeks a skilled Service Desk Analyst to join our vibrant Technology Centre team. In this role, you'll deliver level 1 & 2...

  • Service Desk Analyst

    3 months ago


    Seven Hills, Australia Kennards Hire Full time

    Service Desk Analyst - Level 1 & 2 Seven Hills, NSW - Western Sydney location | Onsite parking | Flexible work arrangements - Competitive salary + generous employee benefits - Great company culture | High performing team Kennards Hire seeks a skilled Service Desk Analyst to join our vibrant Technology Centre team. In this role, you'll deliver level 1 & 2...

  • Technical Lead

    3 months ago


    Baulkham Hills, Australia Reserve Bank of Australia Full time

    As the Tech Lead at the Reserve Bank of Australia (RBA), you will be responsible for the technical delivery of the Core Mod Infrastructure Design and Implement stream. This role is a 2-year fixed term contract based at Bella Vista. You will support the project manager by providing technical guidance into the work breakdown structure, its conversion into JIRA...

  • Service Administrator

    7 months ago


    Seven Hills, Australia HMPS Full time

    **Introduction**: At HMPS, we are seeking a dedicated Service Administrator to join our team at the Propac Industrial office in Seven Hills, Sydney. This permanent, full-time position offers an exciting opportunity for an organised and efficient individual to contribute to our dynamic service department. If you are ready to take on a pivotal role in a...

  • Refrigeration Mechanic

    2 months ago


    Seven Hills, Australia Target Business Services Full time

    (2 Positions)Target Business ServicesLocation: Unit 6, 163 Prospect Highway, Seven Hills NSW 2146Salary: $90,000 plus 11.5% superannuationOur client, Service Chef Pty Ltd. is a leading provider of maintenance and repair services for the food and hospitality industry. Service Chef specialises in offering innovative and cost-effective solutions using advanced...


  • Seven Hills, Australia RIGCOM Pty Ltd Full time

    **Key Responsibilities**: - Assisting Electrical Engineers and Engineering Technologists in designing and laying out electrical systems for substations, switchgear, cabling, and motor control systems. - Creating technical drawings, schematics, and plans for electrical systems and installations. Assembling, installing, testing, calibrating, and repairing...