Technical Support Analyst

7 months ago


Baulkham Hills, Australia The Hills Shire Council Full time

**About the Role**

We are looking for an experienced Technical Support Analyst to provide effective installation/configuration, operation, and maintenance of systems software related infrastructure components, both on premise and cloud, with a focus on service delivery, internal customer satisfaction and best practice.

**What you will be doing**:

- Provide day to day implementation, management and support of Council's IT Infrastructure to meet organisational performance and security requirements.
- Maintain SOE (Standard Operating Environment), imaging and setting up laptops or PCs, driver and Bios updates.
- Management of cloud services.
- Endpoint protection software deployment and management.
- Create and maintain IT documentation/procedures for knowledge sharing and process improvement.
- Provide after-hours IT support to users as required.

**About you**:
To be successful in this role you will have:

- Bachelor's degree in Information Technology or equivalent
- 5+ years experience in similar role
- Demonstrated solid working knowledge of MS Windows, Active Directory, SCCM or Intune, Group Policy and WSUS
- Strong verbal and written communication skills
- Class C Driver’s Licence (NSW)

**Position details**:
Permanent full-time role, S1191 Salary: Starting From $100K per annum exclusive of Superannuation

You can also earn a Performance Bonus (up to 2% annual salary) + Organisational Bonus (up to $2K), Learning & Development Opportunities, Active Social Club, Special Leave, Proactive Wellbeing Initiatives, Modern Office, Aquatic and Fitness membership discounts and Onsite Café.

**Next steps**:
**Working with us**:
At The Hills Shire Council, we live our values of Honesty, Integrity, Loyalty, Leadership and Safety through the work that we perform for the Community. We are committed to a positive and supportive workplace culture where our people and customers feel respected and valued.


  • IT Data Analyst

    2 months ago


    Baulkham Hills, Australia Anglicare Full time

    About Us: Anglicare Sydney is a leading and highly regarded community NFP organisation in Australia. Our vision is to see Jesus Christ honoured, lives enriched and communities strengthened. To achieve this, we are looking to attract the most capable and mission aligned people to join us. For over 160 years Anglicare has been serving people in need -...

  • BI Technical Lead

    1 month ago


    Baulkham Hills, Australia Reserve Bank of Australia Full time

    2 year fixed term salaried contract - Impactful work that helps make a difference to the Australian people. - Hybrid work with ability to work in the office and from home More sense, less common Objectives - Provide technical leadership, design and implementation for the data discovery, integration, modelling, transformation, visualisation, and database...


  • Baulkham Hills, Australia Risk Solutions Full time

    PROAGRICA Explore how you can grow The future of food sustainability is complex. That’s why over 20,000 customers across five continents rely on our cutting-edge networks, workflow tools and analytics platform to drive change. The key to our success is our ability to empower people to revolutionise the agri-food and animal health supply chains....


  • Baulkham Hills, Australia The Hills Shire Council Full time

    **About the Role** We are looking for two rising stars, one who can lead and empower the service desk team and the other that can triage and troubleshoot a fast-paced service desk, both with very strong customer service focus. These positions involves managing job priorities and assisting in streamlining the service desk processes to improve efficiency and...

  • Team Leader

    3 months ago


    Baulkham Hills, Australia Reserve Bank of Australia Full time

    We are hiring an additional Team Leader for our IT Analysts based at our Baulkham Hills office on a 2-year contract. Objectives- Create a RBA values aligned culture, enabling an environment for high levels of employee engagement and achievement.- Contribute to the broader strategic direction and leadership of the area, sharing accountability with other...

  • IT Support Analyst

    5 months ago


    Surry Hills, Australia Guzman y Gomez Full time

    **Company Description** At Guzman y Gomez Mexican Kitchen, our mission has always been to reinvent fast-food. We’re Australia’s only fast-food restaurant to be 100% clean, meaning there are no added preservatives, artificial flavours, added colours or unacceptable additives in our food. We’re incredibly proud of our amazing people, and the unique way...

  • Technical Lead

    3 months ago


    Baulkham Hills, Australia Reserve Bank of Australia Full time

    As the Tech Lead at the Reserve Bank of Australia (RBA), you will be responsible for the technical delivery of the Core Mod Infrastructure Design and Implement stream. This role is a 2-year fixed term contract based at Bella Vista. You will support the project manager by providing technical guidance into the work breakdown structure, its conversion into JIRA...


  • Surry Hills, Australia Endeavour Group Full time

    Company Description **Let’s create a more sociable future together** At Endeavour, we’re totally into what we do. With a portfolio that includes Dan Murphy’s, BWS, ALH Hotels, Pinnacle Drinks and more, we love to bring people together. Together we share our passion for our products and industry; it’s what inspires us to dream big, and continue to...


  • Surry Hills, Australia Endeavour Group Full time

    **Company Description** Let’s create a more sociable future together** At Endeavour, we’re totally into what we do. With a portfolio that includes Dan Murphy’s, BWS, ALH Hotels, Pinnacle Drinks and more, we love to bring people together. Together we share our passion for our products and industry; it’s what inspires us to dream big, and continue to...

  • Systems Analyst

    3 days ago


    Winston Hills, Australia Ventia Pty Limited Full time

    **What’s on offer**: - Attractive salary package with access to employee benefits such as corporate travel discounts, Novated leases, private health discounts, credit discounts and more. - Hybrid working arrangements, split between remote working and our bright Winston Hills office with plenty of onsite free parking available. - Internal career...


  • Seven Hills, Australia Kennards Hire Full time

    Application Support Analyst Seven Hills, NSW - Western Sydney location | Onsite parking | Flexible work arrangements - Competitive salary + generous employee benefits - Great company culture | High performing team Join the Fastest Growing Family-Owned Equipment Hire Company in ANZ! At our core, we're all about people - our team members and customers are...


  • Surry Hills, Australia Endeavour Group Full time

    Company Description **Let’s create a more sociable future together** At Endeavour, we’re totally into what we do. With a portfolio that includes Dan Murphy’s, BWS, ALH Hotels, Pinnacle Drinks and more, we love to bring people together. Together we share our passion for our products and industry; it’s what inspires us to dream big, and continue to...

  • Systems Analyst

    6 months ago


    Seven Hills, Australia Secusafe Pty Ltd Full time

    **Systems Analyst** Seven Hills, NSW 2147 Full time Position We are a rapidly developing business specialising in CCTV security solutions. We are seeking a qualified and experienced System Analyst to work with us. We aim to provide value-added professional services to individuals and business clients. Your duties include but are not limited to: -...

  • Service Desk Analyst

    7 months ago


    Seven Hills, Australia Kennards Hire Full time

    Service Desk Analyst - Level 1 & 2 Seven HIlls, NSW - Western Sydney location | Onsite parking | Flexible work arrangements - Competitive salary + generous employee benefits - Great company culture | High performing team Kennards Hire seeks a skilled Service Desk Analyst to join our vibrant Technology Centre team. In this role, you'll deliver level 1 & 2...

  • Service Desk Analyst

    3 months ago


    Seven Hills, Australia Kennards Hire Full time

    Service Desk Analyst - Level 1 & 2 Seven Hills, NSW - Western Sydney location | Onsite parking | Flexible work arrangements - Competitive salary + generous employee benefits - Great company culture | High performing team Kennards Hire seeks a skilled Service Desk Analyst to join our vibrant Technology Centre team. In this role, you'll deliver level 1 & 2...


  • Terrey Hills, Australia Aeronaut Automation Full time

    We are seeking a skilled Technical Support Manager to join our installation and technical support team, responsible for ensuring excellent technical support and customer service to our clients. As a Technical Support Manager, you will play a vital role in representing our company as the public face of Aeronaut, and will be responsible for overseeing a team...

  • Data Analyst

    5 days ago


    Hills District, Australia PERSOLKELLY Full time

    Our client a multinational company is looking for Data Analyst to join their team in North Ryde. PERSOLKELLY brings together the legacy and experience of four organisations that shaped the staffing landscape over the past century: Kelly Services, who pioneered the modern temporary help industry in 1946; SKILLED, who crafted the staffing industry in...


  • Hills District, Australia Aurec Full time

    **HR and Payroll Application Technical Specialist** - **$1200 + Super per day** - **ASAP - 9 Months** - **Chatswood/Parramatta - WFH Flexible Hybrid Combination** - **Working in Government - **Health - Oracle - Payroll - HR **An exciting opportunity to work within a sought-after government department, with flexible working, a high rate and long contract...


  • Hills District, Australia Aurec Human Capital Group Full time

    **HR and Payroll Application Technical Specialist** - **$1200 + Super per day** - **ASAP - 9 Months** - **Chatswood/Parramatta - WFH Flexible Hybrid Combination** - **Working in Government - **Health - Oracle - Payroll - HR **An exciting opportunity to work within a sought-after government department, with flexible working, a high rate and long contract...

  • System Analyst

    7 months ago


    Gregory Hills, Australia Solsmart Pty Ltd Full time

    Are you an experienced Systems Analyst looking for a new challenge? Join Solsmart Pty Ltd Based in Gregory Hills, NSW, and be part of a friendly and supportive team environment. This is a permanent, full-time position with a competitive base salary of $75,200 - $80,600 plus super. With a minimum of 3 years of experience, you'll play a crucial role in our...