Customer & People Manager

4 months ago

South Melbourne, Australia Coles Supermarkets Full time

**Ready for a new challenge?**:
Are you a passionate foodie who thrives on delivering an exceptional customer experience? Great news - we’re on the lookout for a dynamic leader. So, if you love good food as much as we do, and can't wait to inspire our customers’ weekly shop, this could be the role for you.

***:
**About the role**:
Coles Local is a new concept in the Coles fleet - we’re for the love of food With several Coles Local’s across Melbourne, Sydney and Brisbane. We’ll bring something new to shopping and inspire our customers with beautiful produce matched with a sense of community. Coles Local stores have become an amazing destination for Aussie grown fresh produce and great quality Australian products - many of them local favourites

We take pride in our products and have a true passion for quality, presentation and exceptional customer experiences. Departments don’t exist at Coles Local - the whole floor is yours You’ll lead a team across all areas - from replenishment to fresh produce to service checkouts, which makes no two days ever the same. At Coles, we value passion & pace and customer obsession, this needs to be something you also value to support the team in delivering with pride everyday.

**About you and your skills**:

- Experience leading a team to use their passion & knowledge for Coles Local concepts to deliver great service by engaging, educating and inspiring customers
- An absolute commitment to lead your team to provide great customer experiences by working with enthusiasm, energy & pace
- To know your stuff, as you’ll be leading a team of passionate customer-focussed team members
- Great commercial acumen & leadership -rostering, performance management and day to day coaching of a large and diverse team
- To be active - you’ll be on your feet for long periods of time & may require some moderate to heavy lifting and reaching
- The availability to work flexible hours across our store trading days (including early mornings, evenings and weekends)
- A passion for being the Champion of customer & community engagement initiatives and driving culture and passion for ‘Foodie Inspiration’ & ‘Better for You’
- Coach, develop & inspire team members, building capability, driving accountability and creating a great place to work.

***:
With us it’s not about the discounts (although you do get those), it’s about joining a team where your wellbeing and professional development is our investment and celebrating your contributions is the norm. And because everyone leads unique lives, we offer flexible work, additional leave and parental leave entitlements.

Job ID: 93844

Employment Type: Full time

LI-OR1

  • Product Support Specialist

    2 weeks ago

    Melbourne, Victoria, Australia Culture Amp Full time

    About the RoleCulture Amp is seeking a highly skilled Product Support Specialist to join our Melbourne-based team. As a Product Support Specialist, you will play a critical role in supporting all customers in their use of Culture Amp and deliver a personalized, Culture First experience to those users in their time of need.Key ResponsibilitiesServe as the...

  • Product Support Specialist

    2 weeks ago

    Melbourne, Victoria, Australia Culture Amp Full time

    About the Role:Culture Amp is seeking a highly skilled Product Support Specialist to join our Melbourne-based team for coverage of the Australian Eastern Timezone.Key Responsibilities:Serve as the first point of contact for customers around the world, providing timely and effective support via various channels.Answer customer inquiries related to the Culture...

  • Adoption Customer Success Manager

    4 months ago

    Melbourne, Australia Culture Amp Full time

    **Join us on our mission to make a better world of work.** Culture Amp is the world’s leading employee experience platform, revolutionizing how 25 million employees across more than 6,500 companies create a better world of work. Culture Amp empowers companies of all sizes and industries to transform employee engagement, drive performance management, and...

  • People Advisor

    4 months ago

    Melbourne, Australia Culture Amp Full time

    **Join us on our mission to make a better world of work.** Culture Amp revolutionizes how over 25 million employees across 6,000 companies create a better world of work. As the global platform leader for employee experience, Culture Amp empowers companies of all sizes and industries to transform employee engagement, develop high performing teams, and retain...

  • Adoption Customer Success Manager, Self-starter

    4 months ago

    Melbourne, Australia Culture Amp Full time

    **Join us on our mission to make a better world of work.** Culture Amp revolutionizes how over 25 million employees across 6,000 companies create a better world of work. As the global platform leader for employee experience, Culture Amp empowers companies of all sizes and industries to transform employee engagement, develop high performing teams, and retain...

  • Customer Success Coach, Enterprise

    3 months ago

    Melbourne, Australia Culture Amp Full time

    **Join us on our mission to make a better world of work.** Culture Amp revolutionizes how millions of employees across more than 6,600 companies create a better world of work. As the global leader in employee experience, Culture Amp empowers businesses to transform employee engagement, develop high-performing teams, and retain talent via cutting-edge...

  • Customer Success Coach, Mid-market

    3 months ago

    Melbourne, Australia Culture Amp Full time

    **Join us on our mission to make a better world of work.** Culture Amp revolutionizes how millions of employees across more than 6,600 companies create a better world of work. As the global leader in employee experience, Culture Amp empowers businesses to transform employee engagement, develop high-performing teams, and retain talent via cutting-edge...

  • Implementation Manager, Digital Led Customer Success

    4 months ago

    Melbourne, Australia Culture Amp Full time

    **Join us on our mission to make a better world of work.** Culture Amp revolutionizes how over 25 million employees across 6,000 companies create a better world of work. As the global platform leader for employee experience, Culture Amp empowers companies of all sizes and industries to transform employee engagement, develop high performing teams, and retain...

  • Pricing Manager

    3 months ago

    Melbourne, Australia AMP Full time

    Pricing Manager If you live in Australia or New Zealand, you've likely heard of AMP. But at a time when society is changing, we are too. We're now a nimbler business with new leadership and thinking. For us, these are exciting times. There's a real potential for big thinkers to help us redefine what financial services could be. And turn our legacy into...

  • Customer Analytics Lead

    3 months ago

    Melbourne, Australia Culture Amp Full time

    **Join us on our mission to make a better world of work.** Culture Amp revolutionizes how over 25 million employees across 6,000 companies create a better world of work. As the global platform leader for employee experience, Culture Amp empowers companies of all sizes and industries to transform employee engagement, develop high performing teams, and retain...

  • Delivery Manager

    3 months ago

    Melbourne, Australia AMP Full time

    Delivery Manager If you live in Australia or New Zealand, you've likely heard of AMP. But at a time when society is changing, we are too. We're now a nimbler business with new leadership and thinking. For us, these are exciting times. There's a real potential for big thinkers to help us redefine what financial services could be. And turn our legacy into...

  • Assistant Product Manager

    3 weeks ago

    Melbourne, Australia AMP Full time

    Assistant Product Manager If you live in Australia or New Zealand, you've likely heard of AMP. But at a time when society is changing, we are too. We're now a nimbler business with new leadership and thinking. For us, these are exciting times. There's a real potential for big thinkers to help us redefine what financial services could be. And turn our...

  • Product Support Specialist

    2 weeks ago

    Melbourne, Victoria, Australia Culture Amp Full time

    About the RoleEmpowering Customer Success at Culture AmpCulture Amp is a leading employee experience platform that revolutionizes how companies create a better world of work. As a Product Support Specialist, you will play a critical role in empowering our customers to achieve their goals and objectives.Key ResponsibilitiesProvide Ongoing Training and...

  • Digital Design Manager

    3 days ago

    Melbourne, Victoria, Australia AMP Full time

    About the RoleThis is a Manager, Digital Design & Product role with one of the leading companies in AU right now, AMP, with an amazing team. They are continuing to grow rapidly. This is the chance to join right as the company takes off.Help people create their tomorrow, while you create yoursWe help people with their banking, super, retirement, and finances....

  • Pricing Manager

    3 months ago

    Melbourne, Australia AMP Limited Full time

    If you live in Australia or New Zealand, you’ve likely heard of AMP. But at a time when society is changing, we are too. We’re now a nimbler business with new leadership and thinking. For us, these are exciting times. There’s a real potential for big thinkers to help us redefine what financial services could be. And turn our legacy into something even...

  • Senior Manager Contact Centre Enablement

    4 weeks ago

    Melbourne, Australia AMP Full time

    Job Description If you live in Australia or New Zealand, you've likely heard of AMP. But at a time when society is changing, we are too. We're now a nimbler business with new leadership and thinking. For us, these are exciting times. There's a real potential for big thinkers to help us redefine what financial services could be. And turn our legacy into...

  • Product Manager

    3 months ago

    Melbourne, Australia Culture Amp Full time

    **Join us on our mission to make a better world of work.** Culture Amp revolutionizes how over 25 million employees across 6,000 companies create a better world of work. As the global platform leader for employee experience, Culture Amp empowers companies of all sizes and industries to transform employee engagement, develop high performing teams, and retain...

  • North Service Centre Inspecie Specialist

    3 months ago

    Melbourne, Australia AMP Full time

    North Service Centre Inspecie Specialist If you live in Australia or New Zealand, you've likely heard of AMP. But at a time when society is changing, we are too. We're now a nimbler business with new leadership and thinking. For us, these are exciting times. There's a real potential for big thinkers to help us redefine what financial services could be. And...

  • Complaints Team Quality Coach-north Service Centre

    3 months ago

    Melbourne, Australia AMP Full time

    Complaints Team Quality Coach-North Service Centre If you live in Australia or New Zealand, you've likely heard of AMP. But at a time when society is changing, we are too. We're now a nimbler business with new leadership and thinking. For us, these are exciting times. There's a real potential for big thinkers to help us redefine what financial services...

  • Product Support Specialist

    3 weeks ago

    Melbourne, Australia Culture Amp Full time

    **Join us on our mission to make a better world of work.** Culture Amp is the world’s leading employee experience platform, revolutionizing how 25 million employees across more than 6,500 companies create a better world of work. Culture Amp empowers companies of all sizes and industries to transform employee engagement, drive performance management, and...