Retail Management

6 months ago

Melbourne, Australia Myer Full time

**From humble beginnings in downtown Bendigo to supporting Australian communities far and wide - Myer has always been a special place, transcending beyond just a place to work**.

**Myer is a place for finding life-long friendships, a safe space with a big heart. Here, you’re encouraged to be yourself, share your ideas and are entrusted to deliver your very best. Some might even say it feels like being “right at home”.**

More than a shopping destination, we are home to exclusive partner and concession brands and a true Omni-retailer.

Lead at Myer with your strong people management and leadership skills and ability to optimise the overall financial performance of the store.

Bring your retail acumen to one of Australia's most trusted brands, leadership opportunities at various Melbourne metro locations across Customer Service, Operations and Store Management.

Be responsible for delivering our Customer First strategy by leading large teams, superior customer service, ability to drive financial performance and identify and implement opportunities that are productive and profitable.

**About the Opportunity**:

- Manage the daily activities of your team, lead and support the delivery of exceptional customer service experiences to achieve financial results, evaluating and adapting tactics as needed
- Actively drive a high performance, customer focused service and selling culture in alignment to Myer values
- Optimise productivity by leveraging workforce management
- Lead, empower and inspire with a consistent focus on developing the next generation of Myer leaders
- Maximise time on the selling floor to manage the business, engage and understand the customer and mentor and coach team members
- Implement store strategy, working closely with the leadership team

**About You**:

- Retail management/store leadership experience is essential
- People leadership skills with a 'hands-on' approach, experience in performance management will be highly regarded
- Demonstrated ability to lead and drive teams to deliver exceptional customer service and achieve sales results
- Excellent time management skills, ability to prioritise tasks and achieve timelines
- Experience in coaching and mentoring others to build organisational capability will be highly regarded
- Strong mix of business and people management skills

**Benefits to you**:

- Career development and progression opportunities both locally and nationally
- A great range of discounts and Myer Team Member exclusive offers
- Access to volunteer, parental and lifestyle leave
- Celebration of successes through Service Recognition, Inspirational People Awards, and more

Our management team work across fortnightly rotating rosters to meet our key store trading hours, including weekends and peak trading times.

Metro stores: Chadstone, Doncaster, Eastland, Fountain Gate, Highpoint, Melbourne City, Northland & Southland

**Here, you’re not only an employee. You’re a valued Team Member with real dreams that we want to help you chase, no matter how big or small. At Myer, we’re all about making your work life meaningful. We want you to experience life’s special moments fully, which is why we take pride in offering balance and flexible options to get you to where you want to be.**

**Wherever you are and wherever you’re going, we’ll meet you there and get you to your destination. With your enthusiasm and our support, we’re fully committed to helping you thrive and flourish. The future lies in your hands.**

**Welcome Home**

ref

**_ Equal Opp. Employer:_**_ We pride ourselves on the diversity of the people who work at Myer, representing the community in which we serve._

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