Customer Experience Associate

4 days ago


Bunbury, Australia ABN Group Full time

493811
- Bunbury
- Administration/Support Service
- Full-time (Permanent)

**Our Company**

Dale Alcock Homes South West “DAHSW” is the leading home builder in the South West region incorporating Dale Alcock Homes, Celebration Homes and Homebuyers Centre. DAHSW is proudly part of the ABN Group - Australia’s leaders in construction, property and finance.

DAHSW prides itself on consistently delivering the dream of home ownership with a high level of customer experience. We offer strong team support and a fun working environment with the opportunity for training and development to succeed in the role.

**The Role**

Reporting to the Customer Experience Manager, you will be the core support person for the Customer Experience Team.

In this role you will be responsible for:

- Develop and maintain strong working relationships with all stakeholders;
- Ensure all correspondence, documentation and relevant data is kept up-to-date in relevant databases;
- Maintain and update customer file notes regularly;
- Step in to cover various roles within the Customer Experience Team during times of leave or as required;
- Provide direct support to the Customer Experience Manager, coordinating meetings/events, driving improvements, supporting the delivery of team targets and the company's vision.

**You**

Come with a fun, positive, proactive attitude with the passion and drive to improve the customer experience, together with:

- Effective communication and strong interpersonal skills;
- Excellent attention to detail;
- Self-motivated and able to work in a team environment;
- Exceptional time management skills.

Desirable:

- Knowledge of the building industry;
- Customer service qualifications or training.

**Why ABN?**

At ABN we are always on the lookout for great people. People with initiative, ambition, proven skills, a passion for what they do.

Some of our employee benefits include:

- In-house discounts
- Flexible working arrangements
- Opportunities to grow your career
- Paid parental leave for primary and non-primary carers
- Dedicated wellness program
- Discounted private health insurance

**What's Next?



  • Bunbury, Australia ABN Group Full time

    493788 - Bunbury - Customer Service/Call Centre - Full-time (Permanent) **Our Company** Our Company, Dale Alcock Homes South West “DAHSW” is the leading home builder in the South West region incorporating Dale Alcock Homes, Celebration Homes, Homebuyers Centre and Home Collective. DAHSW is proudly part of the ABN Group - Australia’s leaders in...


  • Bunbury, Western Australia Workskil Australia Ltd Full time

    About the RoleThe Customer Activation Manager is responsible for developing and implementing innovative work experience activities to enhance the employability of Workskil Australia customers. Reporting to the State Manager, this role will partner with various stakeholders to establish and manage activities that meet customer needs and build capability and...


  • Bunbury, Western Australia Prouds Jewellers Full time

    Christmas Sales Associate OpportunityProuds Jewellers is seeking a Christmas Sales Associate to join our team in the lead up to and during the holiday season. As a Christmas Sales Associate, you will be responsible for providing exceptional customer service and sales support to our customers.Key Responsibilities:Provide genuine customer service experiences...


  • Bunbury, Western Australia EssilorLuxottica Group Full time

    About EssilorLuxottica GroupWe are a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses. Our company brings together the expertise of two industry pioneers, one in advanced lens technologies and the other in the craftsmanship of iconic eyewear, creating a vertically integrated business that is uniquely...

  • Retail Sales Associate

    2 months ago


    Bunbury, Western Australia Spendless Shoes Full time

    About Spendless ShoesSpendless Shoes is a leading footwear retailer with over 200 stores across Australia. We pride ourselves on providing an exceptional customer experience and a wide range of stylish and comfortable shoes for the whole family.About the RoleWe are seeking a highly motivated and customer-focused Retail Sales Associate to join our team. As a...


  • Bunbury, Western Australia Bed Bath N' Table AU Full time

    About UsAt Bed Bath N' Table AU, we are a leading home furnishings and kitchenware retailer dedicated to helping our customers create a warm and inviting home environment.Job SummaryWe are seeking charismatic and enthusiastic Christmas Casual Sales Associates to join our team this holiday season. As a Christmas Casual Sales Associate, you will play a vital...

  • Sales Assistant

    6 days ago


    Bunbury, Western Australia Hanes Australasia Full time

    About the RoleWe are seeking a motivated Casual Sales Assistant to join our team at the Sheridan Bunbury Outlet.This is a casual role requiring the ability to work weekends, weekdays, and peak trade times, including public holidays and sale periods.The successful candidate will provide exceptional customer service through meaningful interactions with our...


  • Bunbury, Western Australia Spendless Shoes Full time

    About Spendless ShoesSpendless Shoes is a leading footwear retailer with over 200 stores across Australia. We pride ourselves on providing an exceptional customer experience and a wide range of stylish and comfortable shoes for the whole family.About the RoleWe are seeking a highly motivated and customer-focused Retail Sales Associate to join our team. As a...

  • Retail Sales Associate

    2 months ago


    Bunbury, Western Australia Target Full time

    About UsAt Target, we're a leading retailer dedicated to delivering exceptional customer experiences. Our mission is to make a positive difference in the lives of our customers, employees, and the communities we serve.Our CultureWe're a values-driven organization that prioritizes diversity, inclusivity, and teamwork. Our culture is built on a foundation of...


  • Bunbury, Western Australia Angus and Coote Full time

    Job Summary:We are seeking a skilled and enthusiastic Christmas Sales Associate to join our team at Angus & Coote. As a key member of our sales team, you will be responsible for providing exceptional customer service and driving sales during the holiday season.Key Responsibilities:Offer personalized service to customers, providing expert advice on our range...

  • Sales Associate

    2 days ago


    Bunbury, Western Australia Spendless Shoes Full time

    About Spendless ShoesWe are Australia's most successful footwear retailer, with over 200 convenient stores and a huge range of styles to suit every member of the family.About the RoleAs a Sales Associate, you will be the first point of contact with our customers, creating a warm and friendly shopping experience. You will be responsible for exceeding customer...

  • Associate Principal

    2 weeks ago


    Bunbury, Western Australia Department of Education, Western Australia Full time

    About the RoleWe are seeking a highly skilled and experienced Associate Principal to join our team at Mount Barker Community College. As a key member of our leadership team, you will play a critical role in driving educational excellence and student success.Key ResponsibilitiesContribute to the development, implementation, and review of the college plan,...

  • Associate Principal

    2 weeks ago


    Bunbury, Western Australia Department of Education, Western Australia Full time

    About the RoleWe are seeking a highly skilled and experienced Associate Principal to join our team at Mount Barker Community College. As a key member of our leadership team, you will play a critical role in driving educational excellence and student success.Key ResponsibilitiesContribute to the development, implementation, and review of the college plan,...

  • Warehouse Associate

    7 days ago


    Bunbury, Western Australia Blackwoods Full time

    The OpportunityWe are seeking a dedicated and reliable Warehouse Associate to join our team in Bunbury, WA. The primary responsibilities include receiving, picking, packing, and dispatching goods in accordance with company policies and procedures.Your key responsibilities include:Receiving incoming goods and checking for damage and discrepanciesLabeling...


  • Bunbury, Australia Essilor Full time

    We are EssilorLuxottica, a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. We bring together the expertise of two industry pioneers, one in advanced lens technologies and the other in the craftsmanship of iconic eyewear, creating a vertically integrated business that is uniquely positioned to address the...


  • Bunbury, Western Australia Dalyellup Dental Full time

    Join Our Team as a Part Time Associate DentistWe are a family-owned dental practice located in a beautiful coastal city in SW WA, offering a friendly and supportive environment for our team members. As a part time associate dentist, you will have the opportunity to work with a wide range of patients, from family dentistry to cosmetic dentistry, endo, exo,...


  • Bunbury, Australia EssilorLuxottica Group Full time

    We are EssilorLuxottica, a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. We bring together the expertise of two industry pioneers, one in advanced lens technologies and the other in the craftsmanship of iconic eyewear, creating a vertically integrated business that is uniquely positioned to address the...


  • East Bunbury, Western Australia CONNOR Full time

    Job Opportunity at CONNORWe are seeking a motivated and customer-focused individual to join our team as a Christmas Casual Retail Sales Associate at our Bunbury store.About the RoleThis is a part-time opportunity to work in a fast-paced retail environment, providing excellent customer service and supporting our sales team.Key ResponsibilitiesAssist customers...

  • Team Associate

    2 weeks ago


    Bunbury, Western Australia Officeworks Full time

    About UsAt Officeworks, we're passionate about delivering exceptional customer experiences. Our team is the heart of our business, and we're seeking talented individuals to join us in creating a positive impact on our customers' lives.The RoleWe're looking for a motivated and customer-focused individual to join our team as a Customer Service Specialist. As a...

  • Sales Associate

    4 weeks ago


    Bunbury, Western Australia Priceline Full time

    About PricelinePriceline is a leading health and beauty retailer with over 475 locations across Australia. We are committed to providing our customers with a unique shopping experience, offering a wide range of health and beauty products and expert advice from our in-store specialists.About the RoleWe are seeking an experienced Sales Assistant to join our...