Implementation Consultant

2 weeks ago


Sydney, Australia NeoXam Full time

**Our Context**

NeoXam Singapore is looking for an experienced and motivated** Implementation C**onsultant **who will assist the APAC team. This role will be based in **SYDNEY**, working closely together with the account management, the services team and collaborate with the product teams in France.

He / she will join a team of experienced consultants and participate in the implementation and support of the solution, the configuration of new modules and features using:

- NeoXam DataHub: the most comprehensive, efficient and customizable solution for centralized data
management available on the market. The solution acts as a hub, a central repository and a user-oriented
data management tool for data used or produced by financial institutions.
- NeoXam IBOR: a uniquely independent and flexible Investment Book of Record, designed to provide
Asset Managers with a single, comprehensive, and robust source of continuously up-to-date positions,
valuations and forecasts, with increased quality, under multiple views.

With the experience and potential, he/she will be able to focus on various areas, like solution implementation and project management at the world’s leading and most respected financial organizations.

**Your Missions**
- Participate in NeoXam DataHub and/or NeoXam IBOR implementations at some of the world’s leading and most respected financial organizations- Implement the software by carrying out NeoXam Datahub/IBOR software customization, workflow definition and optimization using NeoXam cutting edge technology platform
- Provide support in troubleshooting, and identifying and resolving any installation and implementation problems to the client’s satisfaction within established time frames
- Provide best practice guidance to clients by leveraging technical expertise, NeoXam software knowledge and industry experience
- Ensure coordination and responsive follow-up to client needs and requirements, interfacing with the appropriate NeoXam departments and colleagues as needed
- Communicate NeoXam’s offerings to clients and identify new opportunities to grow client sales/services and better meet client needs
- Participate in client support efforts
- Assist with presales initiatives as needed
- Provide project reports to NeoXam management and clients upon request
- Continuously keep up to date with NeoXam DataHub and/or NeoXam IBOR functional and technical features and improvements
- Identify and resolve any installation and implementation problems to the client’s satisfaction within established time frames
- Manage the overall design and configuration activity by ensuring the team follows configuration / scripting / design guidelines
- Analyze the clients’ needs, accompany and coach their teams and/or take charge of the product implementation, meet clients’ requests, manage the client relation and coordination of the project
- Provide project management leadership under the responsibility of the Account Manager or Project Director
- Develop and conduct product training workshops for clients
- Provide presales consultancy by assisting the sales teams with presentations, Proof of Concept, implementation expertise, etc
- **PROFILE**
- Engineering or Business school, Degree / Master’s degree or equivalent
- Minimum of 4-5 years of experience with Financial software implementation and IT Projects in the banking / financial industry.
- **For Senior role**:Minimum of 8-10 years of experience with Financial software implementation and IT Projects in the banking / financial industry.
- Existing experience on NeoXam Datahub is an advantage
- Strong analytical and problem solving skills
- Experience of a development language (Java, C, C++ ) is required to be capable of writing rules in scripting language
- Experience with RDBMS, Data Modeling, and SQL language
- Understanding of Enterprise Data Management and ETL techniques and processes
- Previous experience of financial data provider feeds such as Bloomberg, Refinitiv, ICE and other

At NeoXam, we love people who are curious, involved and self-driven, who like to propose solutions and for whom it is essential to continue to learn and grow on a daily basis. The position requires rigour, tenacity and a good ability to communicate and promote best practices.

**About NeoXam**

As a leading financial software company, NeoXam delivers data management and transaction software
solutions to financial institutions located in Europe, America, and Asia Pacific. Every day, NeoXam helps to process more than $14 trillion worth of assets for over 10,000 user accounts across the globe for some of the largest and most prestigious financial institutions locally and worldwide.

Headquartered in Paris, NeoXam expanded its business to China in 2009 before establishing Hong-Kong and Singapore’s office in 2017. The most recent geographical expansion success has been Australia early 2023 with the opening of NeoXam Sydney’s office and the first Australian customers in



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