Manager Quality

1 month ago


Adelaide CBD, Australia Lutheran Homes Group Full time

Work for a well-regarded growing South Australian NFP
- Collaborative quality & compliance leadership opportunity (full-time)
- Career growth within a supportive, professional team
- Base salary + superannuation + salary packaging

About us
Lutheran Homes Group (LHG) is one of the largest not-for-profit aged care and retirement living providers in SA. LHG provides services to more than 1,100 residents and home care clients, supported by approximately 700 staff. The organisation combines tradition and history with innovation and modern practices.

About the role
We are seeking a Quality & Compliance Manager to support our growing organisation. This management appointment requires you to be an experienced aged care professional to oversee LHG’s Quality Framework, incorporating organisational quality, clinical quality and policy. Based in Adelaide CBD and reporting to the Executive Manager People & Culture, you will work closely with leadership and management teams to ensure that clinical governance, risk and compliance requirements are met. This is an opportunity for you to play an integral role in ensuring that quality service delivery is at the forefront of our operations.

Key Duties
- Develop appropriate actions to ensure compliance is maintained to Quality and Safety Commission Standards
- Lead activities associated with accreditation, meeting external auditing requirements and preparing LHG to meet changes in Aged Care Standards
- Act as a point of contact on quality matters including the coordinating of nonconformity and corrective actions
- Monitoring and advising on the performance of Quality systems, producing and analysing data and reporting on performance against KPIs and standards
- Work closely with Manages across the organisation in achieving their Quality KPIs
- Develop and maintain Quality Management Frameworks and systems
- Actively manage, guide and improve organisational quality and clinical quality in line with best practice through policies, processes and systems
- Lead the facilitation of continuous improvement measures by identifying, monitoring and actioning activities to improve quality indicators, resident outcomes and experience

About you
- A degree in a relevant tertiary qualification to support this position is essential
- At least 3 years senior aged care management experience
- Demonstrated Quality & Compliance leadership experience
- Expert knowledge of the Aged Care accreditation process
- Excellent understanding of quality assurance & auditing processes
- Continuous improvement, gap & risk analysis experience
- Current AHPRA registration - Registered Nurse/Allied Health Practitioner (Desirable)

If successful you will be required to meet the suitability matters and accountability principles as a ‘Key Person’ for aged care purposes.

Why LHG?
Joining us is your opportunity to work with purpose and energy to drive positive outcomes for our consumers.

At LHG, we focus on every consumer as an individual, so we can provide the best possible care and surround them with what will make them smile. Our aim is to enhance their day-to-day wellbeing, to keep them connected and help them embrace their interests.
- Base salary + superannuation + salary packaging
- Training and skills development
- Opportunity for career progression in a growing organisation

How to apply

Applications close**:11:45pm Sunday 7 May 2023



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