Sales Development Representative

3 weeks ago

Sydney, Australia ServiceNow Full time

**Company Description**
At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you.

With more than 7,700+ customers, we serve approximately 85% of the Fortune 500®, and we're proud to be one of FORTUNE 100 Best Companies to Work For® and World's Most Admired Companies.

Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.

ServiceNow is the fastest growing enterprise cloud software company in the world, and we believe it’s the great people we hire who will keep us there. We hire carefully, we hire the best, we celebrate our people. Come join our Sales A-team.

**What you get to do in this role**:

- Meet or exceed Monthly, Quarterly and Annual sales objectives.
- Manage sales opportunities and business relationships over the telephone with influential contacts within Small, Mid-Market, and Commercial Accounts.
- Focus on understanding an organization’s business drivers, challenges, pain points and how ServiceNow solutions map to these.
- Strategically prospect within key verticals to develop new opportunities and pipeline
- Follow the Value Selling sales process to win new business, expand withing existing accounts and ensure contract renewals
- Collaborate with an extended team and coordinate resources necessary to further sales cycle such as Solution Consultants, Customer Service, Partners etc.
- Provide timely and accurate information to management such as forecasting, territory plans, strategic account plans etc.
- Working towards daily, monthly & quarterly KPI metrics such as new prospect meetings, pipeline generation, ACV bookings and Renewal Rates
- Mentor team members and work on collaborative projects to help bring value to the team
- Occasional travel for training and/or meetings may be required.

**Qualifications** To be successful in this role you have**:

- A demonstrable track record of success within a telesales, lead follow-up, cold calling or new business sales capacity
- 1-3+ years of full sales cycle experience gained within software or solution sales organisation
- Experience in selling enterprise class solutions utilising telephone and video conference technology
- A thorough understanding of the sales process and the ability to navigate and progress complex sales cycles
- Sales force automation, enterprise resource planning or other IT infrastructure management (monitoring and discovery) technologies a definite plus.
- Presentation skills via web based tools will be a distinct advantage
- Excellent listening, verbal and written skills
- Excellent relationship building skills - Ability to build meaningful business relationships with ServiceNow customers, prospects and internal colleagues
- Persistent and dependable, especially with attendance, deliverables and deadlines

FD21
**Additional Information**
ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here to learn about our work personas: flexible, remote and required-in-office.

Please Note: Fraudulent job postings/job scams are increasingly common. Click here to learn what to watch out for and how to protect yourself. All genuine ServiceNow job postings can be found through the ServiceNow Careers site.

From Fortune. © 2022 Fortune Media IP Limited All rights reserved. Used under license.

Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, ServiceNow.

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