Assistant Office Manager

2 weeks ago


Sydney, Australia NSW Government -Legal Aid Commission, Office of the Full time

**Assistant Office Manager - Clerk Grade 3/4 - Civil - Central Sydney - Full-time - Ongoing**

**About us**

Legal Aid NSW helps people with their legal problems. We can help people with most areas of criminal law, family law and every day civil law legal issues. We give legal advice, help at court and do family dispute resolution. We can do this over the telephone or at one of our 27 offices.

**About the Role**

The Assistant Office Manager will support the Office Manager in the provision of a broad range of administrative and complex client service functions to support the legal service delivery and providing ongoing support, training, and guidance to the Legal Support Officer (LSO) team.

**About you**

You will have experience in:

- working in a busy environment,
- training and supervising staff,
- meeting tight deadlines and managing conflicting priorities effectively,
- delegation of tasks to meet service delivery.

You will be a good communicator with the ability to support and assist the Office Manager in order to meet the requirements of the role. Ideally, you will be someone who is highly organised and systematic in their approach to work. You will be proactive and enthusiastic about taking on varied tasks, in addition to being reliable and transparent in all aspects of your work.

We may use this recruitment to create a talent pool for similar ongoing or temporary vacancies we have over the next 18 months.

**WHY YOU SHOULD JOIN LEGAL AID NSW**

**We are committed to diversity and inclusion**

We are committed to creating a culturally safe and genuinely inclusive organisation and workplace for everyone who works and interacts with us. We strive to be a place where people from diverse backgrounds want to work, where voices and cultures are valued and where people feel valued, welcomed, respected and heard.

**Other benefits of working with us**
- You will have access to training, development and mentoring opportunities.
- We are an accredited Flex Ready certified employer and are recognised as leaders in the area of flexible work. Most of our staff work flexibly — for example, from home some of the time or in a way that helps them balance family and work life.

**The essential requirements for this role**

You must:

- be fully vaccinated against COVID-19 before you start work with us
- be willing to do a Criminal Record Check
- hold Australian or NZ citizenship, or Australian Permanent Residency

**How to apply**
- your resume (no more than 5 pages)
- cover letter (no more than 2 pages). In your cover letter, please respond to the following two target questions:
1. The role of Assistant Office Manager is required to contribute to business improvement initiatives to enhance the delivery of quality client services. Could you please outline a time when you have successfully developed/contributed to a business process?

2. In this role, you will be responsible for the training of admin staff with diverse skills and capabilities who are responsible for the delivery of legal support services to clients and stakeholders in accordance with policy and procedures. Can you please describe your skills and experience in this area?

**Do you need help to apply?**
- If you are an Australian Aboriginal or Torres Strait Islander and are thinking about applying, you can contact the Aboriginal Services Branch to arrange a confidential conversation about any questions you may have.
- The Role Description sets out the responsibilities of the role.
- Working at Legal Aid NSW



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