Customer Service Representative

5 months ago


Macquarie Park, Australia Healthcare Professionals Group Full time

**Benefits**
- Global reputable medical device organisation
- Macquarie Park, 2113 with parking onsite, close to transport links and cafes
- 3 Month Contract
- Employee recognition programme, collaborative, and high performing culture
- $36- $38 per hour
- WFH Fridays

***

**About the company**

***
Be a part of a renowned optical device company operating across both surgical and consumer spaces for medical professionals across the globe. Our client looks to provide effective treatments through an innovative and forwarded thinking culture. They aim to provide the best level of service possible to enhance the quality of life to patients all over the world.

**About the opportunity**

Become an integral member of a strong, motivated, and driven Customer Service team. In your new customer service role, you will work closely with your team to process orders through to invoice for key accounts and provide support to cross functional teams. Provide support to a market leading range of innovative medical devices & consumables to medical professionals. Be genuinely committed to patient and customer satisfaction of a market leading range of innovative medical devices & consumables to medical professionals.

**Duties**
- Processing customer orders on SAP
- Liaise with manufacturing and freight for tracking of orders
- Handling of exchanges and returns
- Reporting on fulfilment and stock availability for customers and commercial teams
- Data entry and processing orders
- Product knowledge
- Maintaining relationships with customers

***

**Skills and Experience**
- Customer service experience in the Medical Device or Pharmaceutical industry preferred
- SAP experience
- Excel skills
- Good communication skills
- High attention to detail
- Ability to problem solving

**Culture**
Team is engaging and hard working - fantastic team and organisation to be a part of.

**How to Apply**

***

**About us**

**Job details**:

- Location
- Macquarie Park
- Salary
- + Super
- Job Type
- Casual
- Ref
- BH-40224
- Contact
- Jane Nichols
- Contact phone
- +61 2 8877 8714
- Posted
- about 7 hours ago



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