Customer Service Representative
3 weeks ago
We are seeking a highly skilled Customer Service Representative to join our team at Healthcare Professionals Group. As a key member of our customer service team, you will be responsible for providing exceptional support to our clients and ensuring their needs are met.
Key Responsibilities- Provide high-level customer service and support to clients via phone, email, and other communication channels
- Resolve customer complaints and issues in a timely and professional manner
- Process orders and fulfill customer requests in a efficient and accurate manner
- Collaborate with internal stakeholders to ensure seamless communication and support
- Stay up-to-date with product knowledge and industry developments to provide expert advice to clients
- Experience in customer service, preferably in a medical device or pharmaceutical organization
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Proficiency in SAP and Esker systems
- Empathetic and professional approach to customer interactions
Healthcare Professionals Group is a leading recruitment agency specializing in healthcare, pharmaceutical, and medical device industries. We are committed to providing exceptional service and support to our clients and candidates.
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