![Katz Recruitment](https://media.trabajo.org/img/noimg.jpg)
Customer Service/ Customer Support
1 month ago
Great Culture, Supportive Team & Impressive Leadership
- Established Company with an Amazing Culture
**Customer Service Officer / Sales - Perth Balcatta - Great Brand & Business**
- Great Culture, Supportive Team & Impressive Leadership
- Established Company with an Amazing Culture
- Experience working in a wholesale business on the customer service side is highly desirable
**Company & Culture**:
This leading multi-national company is well-established and well-known. They take great pride in offering a great culture and an amazing employee experience.
Discover an organisation united by values that aims to provide a flexible work environment that encourages employees to have a work/life balance.
If you’re looking for a long-term career and learning + development opportunities, then look no further
**Opportunity**:
This role supports the company by managing stock orders, keying orders into the company’s ERP and liaising with stakeholders to ensure timely delivery of stock.
You will be required to provide customers with excellent customer service and support the branch and operations team.
There is an administration and coordination component to this role scheduling jobs, invoicing, receipting and dealing with credit returns.
This role would be extremely suitable to those with experience working within a wholesale industry within a customer service capacity.
**The position's main responsibilities include but are not limited to**:
- Customer Service
- Administration & Coordination
- Processing sales orders
- Inventory Management
- Allocating Sales Leads & Service Calls
- Supporting Branch & Operations Team
**Skills & Experience Required**:
- Customer Service experience working in a busy environment
- Experience working within a wholesale environment in a customer service capacity would be highly desirable but not essential
- Experience scheduling jobs, invoicing, receipting, and working with credit returns would be highly desirable
- Excellent phone manner and customer service approach
- Strong communication skills both written and verbal
- Strong experience prioritising and time management
- Ability to solve problems and excellent attention to detail
- Ability to deal with complex and technical information
- Intermediate MS Office experience - MS Excel, MS Word & MS PowerPoint
**How to Apply**:
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