Afterhours - Call Centre / Customer Service

3 weeks ago


Balcatta, Australia Global 360 Full time

Johns Lyng Group
- Balcatta Location
- Career Progression Opportunities

Do you have an outgoing & driven personality and love amazing customers by delivering the best experience possible for them during an important time.
- Full Time-Permanent Position
- After Hours roster based role varying from 12:00pm-10:00pm
- **Key Duties & Responsibilities**:

- Receive and handle calls from a diverse customer base
- Create a memorable experience for our clients and their customers
- Assist customers and corporate clients with specific enquiries
- Provide a high level of personalised customer service
- Work varying programs and Client portal’s at any one time
- Complete submission of client reports and quotations
- Allocating of Emergency Trades for Makesafe works nationally

**Criteria**:

- Strong customer experience background
- Prior experience in an office based role
- Confident and professional phone manner
- Excellent communication and interpersonal skills
- Ability to work well under pressure and achieve KPI’s
- Strong computer literacy
- Positive attitude and a desire to go above and beyond to deliver high quality customer service
- Background in a call centre environment advantageous, however not essential
- Previous experience in the insurance or construction industry advantageous, however not essential

**We Offer**:

- An immediate start
- A respected organisation with stability and security
- Support and guidance from experienced managers
- A positive and rewarding team culture
- Future career progression where great work is recognised and rewarded
- Discounts on technology, cars, fashion, and leisure
- Up to date technology and a modern office environment
- On-site parking

**The Company**:

- Positioned as one of Australia’s leading building and construction companies, Johns Lyng Group has been established for over 60 years and has a reputation for excellence. Highly talented business units, coupled with management’s transparent and honest attitude towards staff, have had an enormous impact on the growth of this company. _Please note:_



  • Balcatta, Western Australia Global 360 Full time

    Johns Lyng Group Balcatta Location Career Progression OpportunitiesDo you have an outgoing & driven personality and love amazing customers by delivering the best experience possible for them during an important time. Full Time-Permanent Position After Hours roster based role varying from 12:00pm10:00pm- Key Duties & Responsibilities: Receive and handle calls...


  • Balcatta, Australia Global 360 Full time

    Balcatta Location - Opportunities for Career Progression - Johns Lyng Group **The Role**: **We Offer**: - An immediate start - A respected organisation with stability and security - Support and guidance from experienced managers - A positive and rewarding team culture - Future career progression where great work is recognised and rewarded - Discounts on...


  • Balcatta, Australia Thermomix Full time

    **About Us** At Thermomix we like to think we do things differently - in fact, we’re really proud of that. We are a community and a family company fully committed to our purpose of creating something incredible together. It is our People First approach that has stood the test of time and guides everything we do. If you have a genuine passion for a...


  • Balcatta, Australia Sodexo Full time

    **Job Description** Do you have a passion for providing great service and interacting with a diverse range of people in a call centre environment?** **Who are we looking for?** A people focused team player who thrives in a fast-paced environment handling high volumes of phone calls and lodging requests for our integrated teams to resolve on Site. You will...


  • Balcatta, Western Australia Thermomix Full time

    About UsAt Thermomix we like to think we do things differently - in fact, we're really proud of that. We are a community and a family company fully committed to our purpose of creating something incredible together. It is our People First approach that has stood the test of time and guides everything we do. If you have a genuine passion for a "People First"...


  • Balcatta, Western Australia Sodexo Full time

    Job Description Do you have a passion for providing great service and interacting with a diverse range of people in a call centre environment?**Who are we looking for?A people focused team player who thrives in a fast-paced environment handling high volumes of phone calls and lodging requests for our integrated teams to resolve on Site. You will enjoy...


  • Balcatta, Australia Multi-Color Corporation Full time

    **Essentials to be included** - **Title**: Customer Service Representative - **Dept**: Service - **Category/specialty**: Call Centre & Customer Service Customer Service - Call Centre (Seek) - **Location + model (hybrid/onsite/remote etc)**: XXX & Onsite - **Job type (permanent Full-time/ part-time OR, casual/ contract)**: xxx - **Salary/wage range (include...


  • Balcatta, Australia Sodexo Full time

    **Job Description**: **Do you have a passion for process and an interest in facilities management? If so, we want you to join our team!** We are seeking a confident Customer Service Representative to join our Facilities Management Command Centre team working at our Regional Support Centre in Perth. This is a full-time role on a rotating roster, working...


  • Balcatta, Western Australia Sodexo Full time

    Job Description:Do you have a passion for process and an interest in facilities management? If so, we want you to join our teamWe are seeking a confident Customer Service Representative to join our Facilities Management Command Centre team working at our Regional Support Centre in Perth.This is a full-time role on a rotating roster, working alternating weeks...


  • Balcatta, Western Australia Multi-Color Corporation Full time

    Essentials to be included- Title: Customer Service Representative- Dept: Service- Category/specialty: Call Centre & Customer Service Customer Service Call Centre (Seek)- Location + model (hybrid/onsite/remote etc): XXX & Onsite- Job type (permanent Full-time/ part-time OR, casual/ contract): xxx- Salary/wage range (include max overtime + meal allowances...


  • Balcatta, Australia Global 360 Full time

    Support, training and guidance from experienced managers - A positive and rewarding team culture - stimulating and rewarding opportunity - Respected and established company: Johns Lyng Group **The Role**: An exciting **full-time** opportunity is now available for a highly motivated and proactive individual to join our **What’s on Offer** - The...


  • Balcatta, Australia I-MED Full time

    I-MED is pleased to be offering a new opportunity for an experienced Contact Centre Team Leader to join the team in Balcatta and lead our dedicated team of Contact Centre Agents. Reporting to the Contact Centre Manager, your role will be based in a busy, yet supportive inbound contact centre where you will be responsible for the day-to-day operations of your...


  • Balcatta, Australia Sodexo Full time

    Company Description **Do you have a passion for process and an interest in facilities management? If so, we want you to join our team!** **Job Description**: **Do you have a passion for process and an interest in facilities management? If so, we want you to join our team!** We are seeking a confident Customer Service Representative to join our Facilities...


  • Balcatta, Australia I-MED Full time

    I-MED is pleased to be offering a new opportunity for a Contact Centre Team Leader 2IC to join the team Balcatta, to support our dedicated team of Contact Centre Agents. Your role will be based in a busy, yet supportive inbound contact centre where you will be responsible for the day-to-day operations of your team to ensure they deliver the desired level of...

  • Assistant Team Leader

    3 weeks ago


    Balcatta, Australia I-MED Full time

    I-MED is pleased to be offering a new opportunity for a Contact Centre Team Leader 2IC to join the team Mount Waverley, to support our dedicated team of Contact Centre Agents. Your role will be based in a busy, yet supportive inbound contact centre where you will be responsible for the day-to-day operations of your team to ensure they deliver the desired...


  • Balcatta, Western Australia Global 360 Full time

    Support, training and guidance from experienced managers A positive and rewarding team culture stimulating and rewarding opportunity Respected and established company: Johns Lyng GroupThe Role:An excitingfull-time opportunity is now available for a highly motivated and proactive individual to join ourWhat's on Offer The opportunity to join an organisation...


  • Balcatta, Western Australia I-MED Full time

    I-MED is pleased to be offering a new opportunity for a Contact Centre Team Leader 2IC to join the team Balcatta, to support our dedicated team of Contact Centre Agents.Your role will be based in a busy, yet supportive inbound contact centre where you will be responsible for the day-to-day operations of your team to ensure they deliver the desired level of...


  • Balcatta, Australia Kennards Hire Full time

    Customer Service Agent Balcatta, WA - Largest family-owned equipment hire company in ANZ and still growing - Culture is our secret sauce-we care about our team mates & customers like family - Ongoing training & career development opportunities Our mission is to be the best hire company in the world. We don't want to be the biggest, we want to be the best....


  • Balcatta, Australia Katz Recruitment Full time

    Great Culture, Supportive Team & Impressive Leadership - Established Company with an Amazing Culture **Customer Service Officer / Sales - Perth Balcatta - Great Brand & Business!** - Great Culture, Supportive Team & Impressive Leadership - Established Company with an Amazing Culture - Experience working in a wholesale business on the customer service side...


  • Balcatta, Western Australia AMA GROUP AUSTRALIA Full time

    Gemini Balcatta is a medium sized and well organised repair shop specialising in rapid/ smaller repairs on drivable cars. We have a steady stream of work for the team of 22. Centrally located on Erindale Rd, an easy to reach location.We pride ourselves on working together as a team to achieve the highest quality repairs for our customers. You will have...