Case Management Associate
7 months ago
About Toll Group
At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge - big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets, and a forwarding network spanning 150 countries. We are proudly part of Japan Post —
Global Logistics provides sophisticated supply chain solutions, from end-to-end or part solutions, warehousing and distribution to dedicated transport solutions, across the globe and to some of the most remote corners of the world.
Government & Defence provides specialised logistics expertise, including relocation services. We work with clients at all levels of government to deliver an extremely diverse range of logistics solutions - from the distribution of healthcare products, managing the relocation of their employees, delivering fleets of government vehicles, through to helicopter rescue services.
The opportunity:
Due to ongoing growth within the business we have an exciting opportunity for an enthusiastic individual to join our Government & Defence team as a Case Management Associate in our Brisbane office. You will play a crucial role by assisting case managers in the relocation of Australian Defence Force (ADF) Members & their families across Australia. Our team strive to ensure that all ADF Members experience a superior relocation, and are on the lookout for our next superstar to join our team
Your responsibilities will include:
- Develop and maintain effective and professional customer relationships.-
- Support account management and transaction processing.-
- Provide product and technical support as it relates to customer transactions, customer feedback and other requests.-
- Liaise with internal and external customer / stakeholders to ensure contractual obligations are achieved and agreed service standards are met.-
- Responding to customer queries and resolving issues as defined by customer agreement and relevant processes.- What We Offer:
- Supportive team environment-
- Genuine growth and development opportunities-
- Central office location in the heart of the city-
- Flexible work options availableAbout you:
- Experience in a similar administration role highly desired-
- Effective communication skills, both written and verbal, with the ability to interact professionally with diverse stakeholders-
- Strong attention to detail & time management skills- What moves you?
At Toll, you can help play a vital role in delivering what matters. From food, fuel, medicine and rescue services, we keep businesses and communities thriving. Every day brings change. We see that as an opportunity. To be curious. To ask the right questions. And build meaningful connections. Because finding new ways to solve problems is what we do. With a bold vision to expand our global reach, our 16,000+ people bring a passion for progress. We collaborate in friendly, caring teams, supported by approachable leaders who give us the autonomy to quickly make decisions with impact. Learn and grow with industry-leading training, alongside talented experts. Feel empowered to take on diverse challenges and new responsibilities to move you, our customers, and our world further.
At Toll everyone is welcome including those of all ages, ethnicities, genders and abilities.
You must be entitled to work in Australia and be prepared to undertake pre-employment checks including a criminal history check and medical.
-
Case Manager
4 months ago
Brisbane, Australia Toll Group Full timeAbout Toll Group At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge - big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets,...
-
Case Management Officer
6 months ago
Brisbane, Australia Queensland Police Service Full timeProvide accurate and timely advice on applicant cases and associated recruitment and selection policy and practices. Regularly monitor and evaluate staff in accordance with performance criteria and provide on-the-job training/mentoring to relevant team members. Contribute to the ongoing review and development of police recruiting process. Your key...
-
Case Manager
6 months ago
Brisbane, Australia Toll Group Full timeAbout Toll Group At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge - big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets,...
-
Case Manager
7 months ago
Brisbane, Australia Toll Group Full timeAbout Toll Group At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge - big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets,...
-
Relocation Case Manager
3 months ago
Brisbane, Australia Michael Page Full timeAbout Our Client Our client is an established large global organisation that puts people first! Valuing clear career progression and a positive working environment. Job Description Liaising with relevant third parties to complete accommodation, travel and other relevant bookings associated with the relocation process. Delivering a...
-
Employee Relations Case Manager
6 months ago
Brisbane, Australia Australia Post Full time**Help us deliver like never before** Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers and for our people. We’re moving forward and we want you to come along for the ride. **About the...
-
Case Manager Associate
4 months ago
Brisbane, Australia Toll Group Full timeAbout Toll Group At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge - big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets,...
-
Case Manager
7 months ago
South Brisbane, Australia Medical Protection Society Full timeHybrid working (Brisbane) - Annual performance based bonus - up to 15% - 25 days Annual Leave plus national public holidays and additional State and Territory public holidays (This would be pro rata) - State and Territory holiday trading option - 10.5% Superannuation contribution - A range of shopping discounts, exclusive codes and cashback deals on...
-
Case Manager
2 months ago
Brisbane, Australia QBE Insurance Group Limited Full timeCase Manager **Primary Details** Time Type: Full time Worker Type: Employee **Case Manager, Personal Injury** - Location: Brisbane, QLD - Role: Permanent Full Time **The opportunity** We currently have an opportunity for a Case Manager to join our QLD Compulsory Third Party Claims team. As a Case Manager you will play an integral part of our QLD CTP...
-
Case Manager
2 months ago
Brisbane, Australia QBE Full timePrimary Details Time Type: Full time Worker Type: Employee Case Manager, Personal Injury- Location: Brisbane, QLD- Role: Permanent Full Time The opportunity We currently have an opportunity for a Case Manager to join our QLD Compulsory Third Party Claims team. As a Case Manager you will play an integral part of our QLD CTP Claims business by taking...
-
Case Manager
6 months ago
Brisbane, Australia Toll Group Full timeAbout Toll Group At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge - big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets,...
-
Aps6 Case Management
7 months ago
Brisbane, Australia DFP Recruitment Services Full time**Job description**: We are seeking experienced **Case Managers** to join our Federal Government client, in a leadership role, based in Brisbane. These opportunities are at the APS6 equivalent, paying $60.26/ hour plus super, on a 12-month contract. **The Role** The **APS6 Case Manager** is accountable to undertake complex work guided by legislation,...
-
Case Manager
4 months ago
Brisbane, Australia Toll Group Full timeAbout Toll Group At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge - big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets,...
-
Case Manager
2 weeks ago
Brisbane, Australia EML Group Full timeCase Manager EML is a leading **Workers Compensation** and **Personal Injury Claims Management** business. Our goal is to help people get their lives back through **ongoing support during their return-to-work journey**. We continue to experience ongoing growth and now have over **4,000 dedicated employees**. We foster a learning culture that allows for us...
-
Aps6 Case Management
7 months ago
Brisbane, Australia Talent International Full timeaustralia brisbane contract au$60 - au$60.26 per hour**About the company**: Our client is an independent statutory agency that is responsible for implementing the National Disability Insurance Scheme (NDIS), which will support a better life for hundreds of thousands of Australians with a significant and permanent disability and their families and carers....
-
Case Manager
3 months ago
Brisbane, Australia Toll Group Full timeAbout Toll Group At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge - big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets,...
-
Aps6 Case Management
6 months ago
Brisbane, Australia Talent International Full timeaustralia brisbane contract up to au$60.26 per hour- **12-month contract, possibility of extension**: - **Brisbane CBD location**: - **WFH 2 days per week** **About the company**: Our client is an independent statutory agency that is responsible for implementing the National Disability Insurance Scheme (NDIS), which will support a better life for hundreds...
-
Case Manager Australia
6 months ago
Brisbane, Australia Medical Protection Society Full timeJob Introduction If you are an experienced **Case Manager** looking for autonomy, wants to get involved in a broad and varied role, and is AHPRA registered then this role might be the one for you! We have an exciting opportunity for a Case Manager to join our Member Cases and Claims team based in Brisbane. As a Case Manager you will manage a case load of...
-
Aps6 Case Managers
7 months ago
Brisbane, Australia DFP Recruitment Services Full time**Job description**: We are seeking experienced Case Managers for APS6 level roles to join the Administrative Appeals Branch of a growing Federal Government Agency based in Brisbane. These opportunities are offering $60.26 + super per hour. **The Roles** **Responsibilities** The positions will be responsible for a range of activities, including: -...
-
Case Manager
3 weeks ago
Brisbane, Australia EML Full timeEML is a leading Workers Compensation and Personal Injury Claims Management business. Our goal is to help people get their lives back through ongoing support during their return-to-work journey. We continue to experience ongoing growth and now have over 4,000 dedicated employees. We foster a learning culture that allows for us to continually invest in our...
