Relocation Case Manager

3 months ago

Brisbane, Australia Michael Page Full time
About Our Client

Our client is an established large global organisation that puts people first Valuing clear career progression and a positive working environment.

Job Description
  • Liaising with relevant third parties to complete accommodation, travel and other relevant bookings associated with the relocation process.
  • Delivering a high-quality end to end relocation experience to your relocating members and their families through world class case management and communication.
  • Expectation management ensuring Members and their families understand service scope and the relocation life cycle.
  • Liaise with internal and external customer / stakeholders to ensure obligations are achieved and agreed service standards are met within agreed time lines.
The Successful Applicant

A successful Case Manager should have:

  • Customer service experience is essential
  • Previous experience as a claims officer, travel agent or recruiter is desirable
  • Highly organised and able to effectively managing time lines
  • Fantastic telephone manner

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