Administration Officer

3 weeks ago


Melbourne, Australia The Victorian Rehabilitation Centre Full time

Are you looking for a rewarding career that allows you to combine your professional skill and passion for delivering excellent customer service to people?

Our Patient Services Team have several vacancies for enthusiastic and motivated individuals to work alongside our team of Administration staff in supporting the hospital’s Admissions and Reception.

**As an Administration Officer your responsibilities will include**:
Perform a broad range of administration duties including:

- Manage a busy reception desk
- Answer and redirect calls
- Organise appointments and prepare admission paperwork
- Conduct follow up requests and make reminder calls for visits
- Maintain accurate and effective record management systems including preparation of medical records
- Perform Health Fund Checks as required
- Manage the collection of excesses/co payments
- Coordinate with staff from other departments
- Complete other clerical tasks such as data entry

As one of the largest private rehabilitation facilities in Australia, The Victorian Rehabilitation Centre has a reputation for high quality and patient-focused care, across a range of rehabilitation specialties. The centre offers a friendly and supportive staff environment, with our established multi-disciplinary team servicing both inpatient and outpatient rehabilitation programs.

**Selection Criteria**:

- Excellent interpersonal and communication skills
- Highly developed organisational skills with the ability to prioritise tasks and meet deadlines in a fast-paced environment.
- Strong attention to detail
- Experience in MS Office (Outlook, Word, and Excel)
- Works well independently and within a team
- Flexible to work a variety of shifts - early/late shifts & weekend work
- WebPas Hospital system experience (Desired)

**Applications close**: 8th June 2024


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