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Communications & Engagement Coordinator (Internal)

4 months ago

Sydney, Australia University of New South Wales Full time

**Job no**: 524557

**Work type**: full time

**Location**: Sydney, NSW

**Categories**: Marketing / Communications

**Communications and Engagement Coordinator (Internal) - Estate Management**
- Employment Type: Full time (35 hours per week)
- Duration: Continuing
- Remuneration: Level 7 $106,351 - $115,103 (depending on experience) +17% super + leave loading
- Location: Kensington, NSW (flexible hybrid work)

**About UNSW**:
UNSW isn’t like other places you’ve worked. Yes, we’re a large organisation with a diverse and talented community; a community doing extraordinary things. Together, we are driven to be thoughtful, practical, and purposeful in all we do. Taking this combined approach is what makes our work matter. It’s the reason we’re one of the top 20 universities in the world and a member of Australia’s prestigious Group of Eight. If you want a career where you can thrive, be challenged and do meaningful work, you’re in the right place.

**Why your role matters**:
The Communications and Engagement Coordinator (Internal) plays a crucial role within Estate Management to develop and implement effective internal communication strategies and will contribute to fostering a positive and informed work environment while supporting Estate Management’s goals and initiatives. This position is responsible for managing content across various communication channels within Estate Management.

The Communications and Engagement Coordinator (Internal) will report to the Executive Officer and has no direct reports.

**Responsibilities**:

- Develop and implement a comprehensive internal communication strategy to keep staff informed about divisional goals, initiatives, and updates.
- Build a library of Estate Management collateral to drive consistent format, language and styles for presentations, papers, communications (both internal and external) process documentation and submissions.
- Develop, curate, and maintain engaging content for the division’s website and intranet.
- Ensure accuracy, relevance, and consistency of messaging across all communication channels.
- Collaborate with relevant stakeholders to gather and create content that aligns with divisional goals.
- Work closely with project teams and Corporate Communications to develop communication plans for various initiatives within the Division and ensure that these communication plans align with overall departmental messaging.
- Create and disseminate project-related communications to keep stakeholders informed and engaged.
- Ensure that project communication strategies align with overall departmental messaging.
- Work closely with other Divisions, Faculties and University-wide communication teams to align messaging and maintain consistency across the University.
- Work with the Corporate Communications team to develop and implement targeted communication plans for different stakeholder groups, ensuring key stakeholders are identified and communication strategies are tailored to address specific needs and concerns.
- Facilitate open lines of communication to foster positive relationships with internal and external stakeholders.
- Work in tandem with the Change Manager to align communication strategies with change management initiatives.
- Monitor the effectiveness of communication strategies through analytics and feedback mechanisms.

**Skills and Experience**
- A relevant tertiary qualification with demonstrated experience or an equivalent level of knowledge gained through any combination of education, training and experience.
- Demonstrated experience of delivering and measuring internal communications programs that support transformational change within a complex organisational environment.
- Understanding of the target audience, with a highly effective writing style in high-impact messaging to internal audiences.
- Demonstrated experience in distilling complex information into simple messages for communication to a diverse group of stakeholders.
- Proven ability to liaise effectively with internal and external stakeholders, to achieve desired outcomes.

**Benefits and Culture**:
People are at the core of everything we do. We recognise it is the contributions of our staff who make UNSW one of the best universities in Australia and the world.

Our benefits include:

- Flexible Working Options.
- Career development opportunities
- 17% Superannuation contributions and additional leave loading payments
- Additional 3 days of leave over Christmas period
- Discounts and entitlements (retail, education, fitness)

**To Apply**: If this is of interest to you, please submit your CV, Cover Letter and responses to the Skills and Experience outlined in the position description.

**Applications close**: 11.55pm, 2nd June 2024
- UNSW is committed to equity diversity and inclusion. Applications from women, people of culturally and linguistically diverse backgrounds, those living with disabilities, members of the LGBTIQ+ community; and people of Aborigina