Customer Service Officer

3 months ago

Melbourne, Australia Bendigo and Adelaide Bank Full time

Customer Service Officer (part time) | Community Bank Narre Warren | VIC

**Do more, dream more, become more. Welcome to Bendigo.**

**About us**

We're big enough to offer you every opportunity, but not so big that we lose the community feel that we're famous for. You can be bold and take calculated risks, knowing you have the backing of your team and leaders. Join us in walking the talk when it comes to supporting our customers, giving back and making our communities a better place.

Be the difference. Be part of Bendigo Bank.

**About the role**

As Customer Service Officer, you will be the face of the branch. Historically referred to as Bank Teller, our Customer Service Officers are leading the way with our unique philosophy.

You will be given the training you need to do what you do best - help customers with transactions, educate them on our online platforms and tools, recommend the bank's products and services to help them achieve their financial goals.

This position is located at Community Bank Narre Warren. This is a part time, 12-month fixed term contract position. The roster is 45 hours per fortnight: Monday, Thursday and Friday, 8.45am - 5.15pm (7.5 hours per day, 22.5 hours per week).

**About you**

You're looking for a job where you can make a real impact for both your customers and your community. You thrive in a fast-paced and varied role where you can help your customers meet their financial goals. You want a job where you can help your community achieve big things and have some fun along the way. You will be comfortable working in a changing environment as we adapt to digitization and educate and support our customers with their digital literacy and online banking needs

You will bring:

- Extensive experience in a customer service environment
- Demonstrated competence in achieving consistent sales results
- An ability to confidently talk to customers face-to-face and over the telephone
- An eagerness to understand and share with others what makes our bank different
- Experience in the banking and finance industry - **a plus but certainly not essential**

**Why us?**

There's so much more to a career with Bendigo Bank than just banking. You bring your brilliant mind, and we'll help you take your learning to the next level with on-the-job training and external development opportunities - we want you to shine. After all, YOU are the difference that makes us the better big bank.

If you're excited to be part of an organisation with strong values and a community focus - then this could be the role for you **.**

**Screening and interviews may commence prior to closing date.**

Job ID jR4ZyMwyI3vu

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