Customer Service Officer

7 months ago


Melbourne, Australia Public Sector People Full time

Local Government opportunity
- Full time hours, Monday - Friday
- 12-week temporary placement

**Position**: Customer Service Officer

**Duration**: ASAP start - 12 weeks with the potential to extend

**Location**: Local Council Northeastern Suburbs

**Rate**:$34.79 per hour + Super

**Key Responsibilities**:

- To provide excellent first-point-of-contact service to customers contacting the Council.
- To contribute to the award-winning Customer Service Team, by providing responsive, accessible, accurate and reliable service in line with community expectations, and reflecting best practice standards.
- To liaise with other departments to identify opportunities for on-going improvement in the provision of internal and external customer service.

**Essential Criteria**:

- Customer Service experience
- Ability to engage empathetically with customers with emotionally charged issues would be highly regarded.
- **Local government experience**

Charlotte Smith

T: 03 8535 3111



  • Melbourne, Australia Service Stream Full time

    Primary Location VIC - Melbourne - 655 Collins St - Job Description Summary Platform to excel your career in Payroll in an ASX-listed company. - About the Role We are looking for Payroll and Customer Service Administrator to join our Transaction Services team of Service Stream. You will be a key team member support the running and delivery of the payment...

  • Work Order Coordinator

    6 months ago


    Melbourne, Australia Service Stream Full time

    Description Summary An exciting opportunity has arisen for a Work Order Coordinator - Advanced Metering to join Service Stream in our Melbourne office About the Role Service Stream’s Utilities division are currently seeking a Work Order Coordinator - Advanced Metering to join our growing company. Nature of position: Casual / Full-time hours...


  • Melbourne, Australia Talent International Full time

    The RoleJoin government client as a Customer Service Officer for an intial 3 month contract with a potential to extend / go permenant. The few areas you will be exposed to and trained with this organisation which are customer service front counter, concierge, license testing officer and computer testing officer. Responsibilities: Provide outstanding...


  • Melbourne, Australia Public Sector People Full time

    Paying $34.79 per hour + super - Standard Office Hours - Part time 24 hours a week - Local Government Opportunity You will be the first point resolution to customers of Council, seeking advice, assistance or information regarding a variety of Council’s services. **Role** As a Customer Service Officer in the Call Centre, you'll be responsible for...


  • Melbourne, Australia PERSOLKELLY Full time

    Our client is recognized as a global leader in materials supply based in Derrimut who are seeking an experienced Customer Service Officer to start asap. Our client is recognized as a global leader in materials supply based in Derrimut who are seeking an experienced Customer Service Officer to start asap. **About the company**: As a Customer Service...


  • Melbourne, Australia Boral Construction Materials Full time

    Customer Service Officer **Division**: Boral Cement Limited **Department**: BORAL CEMENT **Work type**: Permanent - full time **Location**: Melbourne **Your next opportunity** Valued role to provide customer service and administration activities associated with Cement’s supply chain function, ensuring full compliance and satisfactory delivery to...


  • Melbourne, Australia Public Sector People Full time

    Public Sector People are working closely with a council in the eastern suburbs to recruit a Customer Service Officer for a 3-month temporary contract. Position: Customer Service OfficerDuration: 3 monthsPart Time: 38 hours per week Location: Eastern Suburbs Rate: $39.73 per hour + SuperKey Responsibilities: To provide excellent first-point-of-contact...


  • Melbourne, Australia Westpac Banking Corporation Full time

    Customer Service Officer - **Join a supportive team in our Bank of Melbourne 525 Collins St branch**: - **Permanent part time role - 23 hours per week, availability between 11am till 4pm 5 days a week**: - **Customer service role working with the local community** The Westpac Group has a rich heritage and offers employees a multitude of opportunities. We...


  • Melbourne, Australia Hudson Australia Full time

    This pay rate is inclusive of mandatory 25% casual loading **The Role**: - 6 Month Contract - Possible 6 Month Extension - Great Team Environment - Support, Training and Progression - 100% Onsite, Parking available - Located at Pakenham, Victoria - Discounts and offers as a flexhiver - Easy to fill timesheet and on-time weekly payment **The...


  • Melbourne, Australia Brenntag Full time

    **CUSTOMER SERVICE OFFICER**: Our team in **Melbourne** currently has an opening for a **Customer Service Officer** **YOUR ROLE & RESPONSIBILITIES**: Responsible for Customer Service daily activities and projects including, but not limited to, all aspects related to materials, customers, vendors - Receive and process customer orders, complete contract...


  • Melbourne, Australia Visy Full time

    **Job no**: 40001049 **Work type**: Full Time **Location**: Melbourne - East Customer Service Officer If you are a results-driven and detail-oriented professional with a passion for Customer Service, we want to hear from you! - Highly autonomous role with a supportive and collaborative team culture - Outstanding long term career pathways within a market...


  • Melbourne, Australia Pro-Pac Group Full time

    Company Description An opportunity exists to join one of Australia's fastest-growing general packaging supply companies. PPG is a national company with a reputation for delivering excellent service, support, and knowledge within the industry. We pride ourselves on our work environment and down-to-earth team and management. **Flexible Packaging** Our...


  • Melbourne, Australia Osborne Richardson Australia Full time

    **Salary**: $30-$35 per hour **Location**: VIC - Melbourne **Ref**: CustService Offcr **Description**: Osborne Richardson are delighted to offer a 3 month opportunity as a Customer Service Officer with Maribyrnong City Council in Melbourne.


  • Melbourne, Australia Charterhouse Full time

    Opportunity for an experienced Customer Service Officer to work with a Local Government authority | Temporary opportunity | Close to public transport - **Must have previous contact centre experience, you will be answering a high volume of incoming calls**: - **Represent the council providing excellent service to members of the community over multiple...


  • Melbourne, Australia Parks Victoria Full time

    Join our dynamic customer facing team to provide exemplary Visitor Experiences - Enjoy working in nature at the beautiful Dandenong Ranges Botanic Gardens - Build your customer service skills in our retail outlet and by provide tours through the garden on our Garden tour bus **About the role**: As a Customer Service Officer, you will be the first point of...


  • Melbourne, Australia Bank of Melbourne Full time

    **Join a supportive team in our Bank of Melbourne 525 Collins St branch**: - **Permanent part time role - 23 hours per week, availability between 11am till 4pm 5 days a week**: - **Customer service role working with the local community The Westpac Group has a rich heritage and offers employees a multitude of opportunities. We aim to attract the best people...


  • Melbourne, Australia Hudson Australia Full time

    flexhive is your on-demand talent platform. We seek Customer Service Officer with excellent communication skills and attention to details. **About the role**: - Open** **position across Melbourne - Full-time hours - Jobs are in urban locations and close to public transport: Elizabeth St location - Easy to fill timesheet, on-time weekly payment, and option...


  • Melbourne, Australia Hudson Australia Full time

    flexhive is your on-demand talent platform. We seek Customer Service Officer with excellent communication skills and attention to details. **About the role**: - Open position available across Melbourne - Contract/Temporary roles - Located in urban areas with convenient public transport options, including our Elizabeth St location - Easy-to-use timesheets,...


  • Melbourne, Australia Hudson Australia Full time

    flexhive is your on-demand talent platform. We seek Customer Service Officer with excellent communication skills and attention to details. **About the role**: - Open position across Melbourne - Full-time hours - Jobs are in urban locations and close to public transport: Elizabeth St location - Easy to fill timesheet, on-time weekly payment, and option for...


  • Melbourne, Australia Hudson Australia Full time

    flexhive is your on-demand talent platform. We seek Customer Service Officer with excellent communication skills and attention to details. **About the role**: - Open position across Melbourne - Full-time hours - Jobs are in urban locations and close to public transport: Elizabeth St location - Easy to fill timesheet, on-time weekly payment, and option for...