Customer Service Officer

3 weeks ago


Melbourne, Australia Hudson Australia Full time

This pay rate is inclusive of mandatory 25% casual loading

**The Role**:

- 6 Month Contract
- Possible 6 Month Extension
- Great Team Environment
- Support, Training and Progression
- 100% Onsite, Parking available
- Located at Pakenham, Victoria
- Discounts and offers as a flexhiver
- Easy to fill timesheet and on-time weekly payment

**The Responsibilities**:

- Within a Customer Service Centre environment, provide an accurate and efficient response to internal and external customer R&L enquiries and appointments, including driver licence testing and registration inspections.
- Assessment of road safety requirements in accordance with product and service training, legislative requirements, established policies and business rules, and R&L service standards.
- Directly and indirectly support and promote use of preferred channel services and guide R&L Customer Service Officers on these channels when assistance is requested.
- Work collaboratively as an effective Team member, participating in learning & development activities, continuous improvement initiatives, and assisting colleagues to meet team objectives.
- Ensure data integrity and the privacy of personal information is maintained by operating within established levels of delegation and authorisation and by complying with the organisation's code of conduct.
- Any other duties within the scope of the skills and capabilities of this role, as directed by your leader.

**The Requirements**:

- Significant experience working in a Customer Service, Customer Service Facing, Customer Service Call Centre environment
- Highly developed customer service skills
- Highly developed interpretive and analysis skills
- Highly developed verbal, written and inter-personal communication skills.
- Willingness to work flexibly within operational hours.
- Demonstrates willingness to learn and travel to other sites.
- Well-developed computer and digital skills including proficiency in Microsoft Office.
- Possession of Current and Valid C Class Drivers Licence.
- Possession of or ability to obtain a current National Police Certificate.
- Must have own vehicle and double vaccinated
- Must have the rights to work in Australia and be willing to undertake a Criminal History Check

If this sounds like a role for you, make sure to apply



  • Melbourne, Australia Service Stream Full time

    Primary Location VIC - Melbourne - 655 Collins St - Job Description Summary Platform to excel your career in Payroll in an ASX-listed company. - About the Role We are looking for Payroll and Customer Service Administrator to join our Transaction Services team of Service Stream. You will be a key team member support the running and delivery of the payment...


  • Melbourne, Australia Osborne Richardson Australia Full time

    Our Local Government client based in Melbourne is seeking for Customer Service Officer to join their team. Customer Service Officer is a phone-only based role answering in coming calls from residents in a contact centre environment. Officers are looking to handle the calls at first point of contact.


  • Melbourne, Australia Citywide Full time

    **Customer Service Officer**: **Job no**: 495002 **Work type**: Full time **Location**: Melbourne - Bayside & South Eastern Suburbs **Categories**: Administration & Office Support **Customer Service Officer** Citywide are recruiting for a **Customer Service Officer** to join the team working on our prestigious Open Space contract in Mornington. Reporting...


  • Melbourne, Australia Mars Recruitment Full time

    What you’ll be doing 6 week opportunity for a Customer Service Officer to join an information office based in Yarraville. The Customer Service Officer will assist ustomers with day to day queries around a construction project being completed locally. - Excellent communication skills - Ability to liaise with customers - Professionally presented Benefits...


  • Melbourne, Australia Zoom Recruitment Full time

    **About the Company** Our client is a leader in International Freight Forwarding services. They handle both Air and Sea Freight and Custom Brokerage services for a wide variety of Customers across the globe. With their own offices and network of agents around the world, they have the capabilities to tailor solutions to suit their clients. **About the...


  • Melbourne, Australia PERSOLKELLY Full time

    This national employer is seeking two Customer Service Officers to join their Dandenong operation. Reporting to the Area Manager the primary responsibilities will include: - Performing consistently and delivering value-added services to customers - Ensuring the highest level of quality and valuable relationships with customers - Taking accurate orders and...


  • Melbourne, Australia Public Sector People Full time

    Paying $34.79 per hour + super - Standard Office Hours - Part time 24 hours a week - Local Government Opportunity You will be the first point resolution to customers of Council, seeking advice, assistance or information regarding a variety of Council’s services. **Role** As a Customer Service Officer in the Call Centre, you'll be responsible for...


  • Melbourne, Australia Public Sector People Full time

    Fast-paced customer service role - Mitel and Carelink knowledge beneficial - Local Government opportunity Join a Leading Public Sector Organisation as a Customer Service Officer! Our client, a respected and innovative public sector organisation, is seeking a dedicated Customer Service Officer to join their dynamic team. With a strong focus on delivering...


  • Melbourne, Australia BMS Performance Australia Pty Full time

    Customer Service Officer - Building and Construction Industry - Newly Created Role Customer service and sales data entry focus. - Up to $70k Base + Super **ESTABLISHED BRAND NAME IN AUSTRALIA** Founded as a business over 100+ years ago and employing over 100+ staff across Australia, our clients are one of the leading manufacturers and suppliers of...


  • Melbourne, Australia Hassett People Solutions Full time

    Work from home or from the office - Port Melbourne Location - $50k to $60k plus superannuation **ABOUT OUR CLIENT AND THE ROLE** The Mr Group are a leading Franchise business providing Home Services including Antenna, Pest Control, Alarm, CCTV and Gutter Cleaning services, who are going through an exciting growth period. They are looking for a highly...


  • Melbourne, Australia Talent Connect Australia Full time

    Hybrid work arrangement (remote & office) - Great team and culture - Great team and culture Ongoing development and career growth - Great opportunity to step into a corporate career - Remote working opportunity - Monday - Friday schedule - Inbound customer service - Perm Opportunity - Immediate Start Whether your background comes from hospitality, tourism,...


  • Melbourne, Australia Star Aviation Full time

    **Introduction**: Star Aviation is Australia's most dedicated Ground Handler, we pride ourselves on being big enough to manage, yet small enough to care. We are currently seeking part-time Customer Service Officers to work in our team at Melbourne Airport, representing one of our prestigious Airline partners. **Description**: As a Customer Service Officer,...


  • Melbourne, Australia PERSOLKELLY Full time

    Our client, a global leader in distribution is seeking a highly experienced Customer Service Officer to support their team in Mulgrave. Our client, a global leader in distribution is seeking a highly experienced **Customer Service Officer** to support their team in Mulgrave. **About the role** As a Customer Service all-rounder, you will be responsible for...


  • Melbourne, Australia PERSOLKELLY Full time

    Our client, a global leader in manufacturing is seeking a highly experienced Customer Service Officer to support their team in Springvale. Our client, a global leader in manufacturing is seeking a highly experienced **Customer Service Officer** to support their team in Springvale. **About the role** As a Customer Service all-rounder, you will work closely...


  • Melbourne, Australia Talent Connect Australia Full time

    Hybrid work arrangement (remote & office) - Great team and culture - Great team and culture Ongoing development and career growth - Remote working opportunity - Monday - Friday schedule - Inbound customer service - Perm Opportunity You will be working a mix of remotely and from the CBD office, collaborating and working within a wider customer service team...


  • Melbourne, Australia Talent Connect Australia Full time

    Hybrid work arrangement (remote & office) - Great team and culture - Great team and culture Ongoing development and career growth - Remote working opportunity - Monday - Friday schedule - Inbound customer service - Perm Opportunity You will be working a mix of remotely and from the CBD office, collaborating and working within a wider customer service team...


  • Melbourne, Australia HAYS Full time

    Waste Management Organisation | Full time Mon-Fri | $32 per hour plus 10.5% Super | Dandenong Location **Your new company** This well-renowned organisation is currently seeking on a full-time basis a Customer Service Officer to join their office team onsite in Dandenong. With several decades of waste management experience this organisation seeks to provide...


  • Melbourne, Australia PERSOLKELLY Full time

    Our client is recognized as a global leader in materials supply based in Derrimut who are seeking an experienced Customer Service Officer to start asap. Our client is recognized as a global leader in materials supply based in Derrimut who are seeking an experienced Customer Service Officer to start asap. **About the company**: As a Customer Service...


  • Melbourne, Australia Pace Appointments Full time

    Our client is a highly reputable, Australian plastics manufacture that has become a national leader over the last 40 years. They are looking for dedicated Customer Service Officer to join their head office in the South-eastern suburbs. Join an organisation that will be able to provide you with stability and become an incremental part of the broader team. In...


  • Melbourne, Australia HAYS Full time

    ST KILDA LOCATION | CUSTOMER SERVICE OFFICER | LOCAL GOVERNMENT DEPARTMENT | ASAP START | CAREER PROGRESSION Your new company Work for the local government department that delivers exceptional customer service to the public. If you’re a people person, have an interest in Customer Service team within the contact centre department and you enjoy a...