Billing Team Leader
7 months ago
Autonomy, Accountability, and close-knit culture
- Excellent remuneration and career growth opportunities
- Flexible Hybrid Work from Home and Office in Silverwater
**The Company**
Our client we are recruiting for has over 90 years of pioneering security services in Australia and is one of the largest security patrol networks. With national offices headquartered in Silverwater they deliver security guards, patrols and alarm monitoring & response.
**The role**
We are recruiting for a proactive Billing Team Leader to join the Finance team based in Silverwater, Sydney. In this role, you will be responsible for managing and overseeing the billing processes, and ensuring accurate and timely invoicing to clients. This role offers an exceptional opportunity for an individual seeking a fast-paced, challenging position managing a team of billing officers.
Your responsibilities will include:
- Leading and supporting a team of billing officers.
- Planning and supporting billing operations functions.
- Provide exceptional customer service to customers.
- Continuous improvement of the billing processes.
- Ensure team members understand billing deliverables and ensure these deliverables are met on time and in full.
- Developing and tracking appropriate KPIs for the billing team
- Management of reconciliations to ensure invoice accuracy.
- Coordination with other departments to ensure the accuracy of information.
- Supporting invoicing initiatives.
- Ability to prioritise workload, direct workflow and delegate where appropriate.
- Assisting with month-end finance closure.
- Handle Other Ad-hoc accounting/invoicing tasks.
**Success Looks Like This**
You will have:
- Ability to produce accurate reports within agreed-upon timeframes.
- Bring energy and innovation to the company culture & environment.
- Excellent interpersonal skills, fostering effective communication and collaboration.
- Showcase a keen eye for detail and adaptability to shifting priorities.
- Customer centricity and demonstrating understanding of rostering and interpreting contractual requirements advantageous.
- Experience in using Netsuite and Fusion Finance systems.
- Familiarity with WFS (WorkForce Software) in Rostering advantageous.
- Advanced proficiency in Microsoft Office (specifically Excel).
- Good communication skills and proactive approach to tasks and responsibilities.
- High level of interpersonal and time management skills.
- Ability to lead and motivate a team, setting an example for others.
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