Project Administrator

2 months ago

Sydney, Australia ELMO Software Limited Full time

**Introduction**:
Who we are

ELMO Software is the pre-eminent provider of Cloud HR, payroll and expense management solutions in Australia, New Zealand and the United Kingdom.
More than 3,000 customers benefit from automating fragmented HR processes with an all in one platform that manages the employee lifecycle from “hire-to-retire”.
With more than $100 million in annualised recurring revenue (ARR), ELMO is one of the largest and fastest growing cloud-software businesses in the region.

Life & Culture...

At ELMO you will be joining an epic team with the opportunity to make a big impact. We foster an authentic, collaborative, fun working environment and being an ELMOnian means you're part of an amazing team that will push you to grow, support you with challenges and allow you to shine.

**Our values**:

- Obsess over customers - Everything we do is designed to positively impact our customers
- Help others thrive - Be they colleagues, communities or customers, we champion ways to help others thrive
- Seek out different - We constantly look to innovate, challenge the status quo and defy barriers
- Be fearlessly optimistic - We bring unwavering positivity to any challenge as we know it will drive meaningful change

**Description**:
About the opportunity..

We are seeking a Project Administrator to join the team, supporting the Implementation function in Sydney or Melbourne. As a Project Admin you will work from initial client request through to project and dashboard creation, contract creation, updating client sites and allocation of resources.

Reporting to the Senior Implementation Lead, the Project Administrator plays a crucial role in contributing to the overall success of the Client Services division with a focus on continuous improvement.

This role involves updating, developing, and reviewing user guides, contract creation, and manuals for ELMO clients. Additionally, the Project Administrator will manage a varied portfolio to support the Client Services division. This position entails providing support and coordination for administration activities and projects within the division, as well as conducting reporting and analysis to inform key business decisions.

**Responsibilities**:

- Providing administration support and coordination across the Client Services division.
- Managing special projects defined by the Client Services division, ensuring timely and effective completion.
- Collaborating closely with the Implementation Team to understand their needs and drive initiatives in alignment with organizational objectives.
- Generating weekly, monthly, and quarterly reports based on work activity to inform decision-making processes.
- Updating, developing, and reviewing user guides and manuals for payroll products and modules across Australia and New Zealand.
- Maintaining and improving internal documentation to ensure clarity and accuracy.
- Assisting Consultants with data imports and administrative setup of the platform when necessary.
- Facilitating problem-solving and collaboration through cross-functional engagement.
- Representing ELMO in all client and internal communications with professionalism and adherence to company standards.

**Skills and Experiences**:
About you
- Bachelor’s degree in Business Administration, Project Management, or a related field preferred.
- Proven experience in project administration or a similar role.
- Strong organizational and time management skills, with the ability to prioritize tasks effectively.
- Excellent communication and interpersonal abilities, with a focus on fostering positive relationships with internal and external stakeholders.
- Proficiency in Microsoft Office Suite and project management tools.
- Attention to detail and a commitment to delivering high-quality work.
- Ability to work independently and collaboratively in a fast-paced environment.

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