Instructional Designer

2 months ago

Sydney, Australia Westpac Group Full time

Permanent
- Barangaroo
- Hybrid working environment (2 days on-site)

**How will I help?**

Are you passionate about creating impactful and innovative learning experiences? Do you have a background in instructional design and keen interest in the banking and finance sector? Join our dynamic team as an Instructional Designer and help shape the future of learning. Reporting directly into our Learning Lead, your role will be critical in supporting a broad range of initiatives from our Lines of Business delivered through the Consumer Change Management Practice. You will be responsible for designing and developing engaging and effective learning materials tailored to the needs of employees. You will also:

- Engage with Line of Business to investigate training needs and craft detailed content briefs
- Conduct needs assessments and analyse learning gaps to recommend appropriate learning solutions
- Keep up to date on best practices in instructional design
- Develop and design comprehensive and engaging learning experiences and assessments
- Develop facilitator guides, engaging system walkthroughs or practical, on-the-job support tools
- Write engaging scripts for video and audio content
- Facilitate and roll out learning experiences
- Analyse, update, and refine existing online content

**What’s in it for me?**

You’ll play a significant part of the future of a business that has been around for over 200 years. Our purpose is to create better futures together. So, we’ll back you in the development of your career, internal career prospects, and flexible working. You’ll also keep learning to grow your career, backed by a fantastic team of people with a can-do, supportive structure. Whatever shape your family takes, we offer generous paid and unpaid parental leave for your nominated primary and support carers. This includes leave to organise adoptions, surrogacy, and foster care arrangements. And we continue to pay your super contributions while you take all the time you need to get your new family settled.

**What do I need?**
- Expert stakeholder management skills.
- Knowledge of instructional theory, including assessment
- Proficiency with learning management systems (LMS)
- Experience with design platforms, such as Articulate, Camtasia and Vyond
- Excellent written and oral communication skills, including the ability to effectively convey complex ideas and concepts.
- Demonstrated knowledge of risk management and assurance concepts.
- Excellent interpersonal and communication skills.
- Flexibility and resilience in responding to multiple changing priorities.
- Skilled ability to work in a dynamic team, contributing to the overall goals of the delivery LoB

**What’s it like to work there?**

We are a collaborative team of passionate people with a shared ambition to make a difference for our customers, our communities and each other. At Westpac, making a difference means creating impact, unlocking our own and each other’s passions, and transformative success stories to create better futures together.

As well as competitive remuneration and a great culture, joining the Westpac family gives you access to a wide range of employee benefits to help you manage your priorities - whether that means family life, work/life balance, ambition to grow or all the little perks in between.

We’ll empower you to shape your career path. Through personalised upskilling, mentoring, and training opportunities, you’re in control of where you start and how you’ll grow.

As an equal opportunity employer, we are proud to have created a culture and work environment that values diversity and flexibility - and champions inclusion.

Hear from some of our people and their experiences working with us.

**How do I apply?**

Start here. Just click on the **APPLY **or **APPLY NOW **button.

**Do you need reasonable adjustments during the recruitment process?

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