Information Referral Officer, Legal Help

3 weeks ago

Melbourne, Australia Victoria Legal Aid Full time

**About this role**:

- **Part time (0.8FTE) maximum term position up to June 2025**:

- **Salary based on experience, range: $76,426 - $98,901 pro rata plus super**:

- **Up to $15,900 in salary packaging and hybrid WFH & office model**

**About the role**:
In this role you will support people to access and receive family law and family violence legal and non-legal services in the Family Advocacy Support Services (FASS) based at the Federal Circuit and Family Court of Australia (FCFCOA) by managing effective triage, identifying risk, providing legal and non-legal information and referrals through a court based or telephone service.

You will also support the FASS project by working alongside legal services, duty lawyers, family violence support services, mental health services and court staff to ensure people feel safe, supported, respected, and have their legal and non-legal needs met in a timely manner.
- This role is based at our Melbourne CBD and Dandenong but will be required to independently travel to outreach services, courts and tribunals throughout Victoria._

**About you**:

- Experienced working within a legal environment and have practical knowledge of law and procedure, particularly in the areas of family law, family violence, and child protection.
- As a problem solver with the ability to quickly identify issues, build trust, and form clear and practical solutions and an ability to work with people.
- Strong communication skills, which allow you to engage effectively with internal and external stakeholders at all levels.
- Team orientated person who is values driven and committed to supporting their colleagues in achieving the best possible outcomes for clients and the wider community.
- Experience in a legal environment (mandatory).
- The ability to travel independently and readily through metropolitan and regional Victoria.

**About Victoria Legal Aid**:
We provide legal representation to those who need it most. With over 1000 staff employed in 15 offices across Victoria, we help people with their legal problems by providing information, advice and education with a focus on the prevention and early resolution of legal problems.

Our clients come from all walks of life and so do we. We hire great people from a wide variety of backgrounds and foster a work culture that's inclusive as well as diverse. Your unique ideas and perspectives are valued so that we best represent the people we serve.

**About FASS**:
Family Advocacy and Support Services (FASS) is an integrated service for families involved in family law proceedings who are affected by family violence. The FASS service builds on the existing duty lawyer services and incorporates the expertise of specialist family violence services into the family law system, by providing support services located at the court registries, to improve responses to families involved in family law court proceedings where there are issues of family violence.

**Employee benefits**:

- Focus on work-life balance including flexible working arrangements
- Hybrid work from home & office model
- Training and professional development opportunities
- Excellent salary packaging options including General Expenses up to $15,900, Meals & Entertainment up to $2,650 and Novated Leasing
- Opportunity to join Myki Commuter Club(and salary package the cost)
- Supportive team environment in modern offices (including free gym and end-of-trip facilities at our CBD office)

**How to apply**:
For further information review the attached position description or contact Irene Strogylakis, Senior Lawyer (FASS) on (03) 9280 3704.

**Applications close by 11.59pm on Wednesday 8 May 2024**

**Other relevant information**:
VLA is committed to putting the safety and wellbeing of children first.

**Job details**:
**Job Reference**:

- VG/2344**Location**:

- Melbourne - CBD**Work Type**:

- Fixed term - full time or part time**Job Function**:

- Legal**Classification**:

- VLA3 - V3AO4C**Salary Range**:

- $76,426 - $98,901**Job Duration**:

- up to June 2025**Date posted**:

- 24-Apr-2024**Application Close Date**:

- 08-May-2024

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