Information and Referral Officer, Sfvc

2 weeks ago

Melbourne, Australia Victoria Legal Aid Full time

Location: Melbourne | CBD

Job type: Full time / Ongoing

Organisation: Victoria Legal Aid

**Salary**: $75,669 - $97,921

Occupation: Administration/Secretarial

Reference: VG/2087

Motivated individual to support clients in accessing family violence legal services, to ensure their legal and non-legal needs are met.
- ** Full time ongoing position**:

- **Salary based on experience, range: $75, 669 - $97,921 plus super**:

- **Up to $15,900 in salary packaging and hybrid WFH & office model**

**About the role**:
In this role, you will provide court-based and phone support and assistance to people affected by family violence with matters before the Melbourne Specialist Family Violence Court. This will include liaising with duty lawyers, family violence social support workers, court staff, private practitioners, other court users and agencies.

You will also be required to assist court users in the early identification of family violence risk, provide legal information and explain court processes, and provide referrals to appropriate legal or non
- legal services in a timely manner.

You will contribute to best practice family violence service delivery initiatives through engaging with a diverse range of internal and external stakeholders such as VLA staff in different program areas, Community Legal Centres, Aboriginal Legal Services, Court staff, family violence support services and the general community.
- This role is based at our Melbourne CBD office and the Melbourne Magistrates' Court on Wurundjeri Country._

**About you**:

- Knowledge of legal processes in the areas of family violence law matters.
- High level analytical and problem-solving to address clients' needs.
- Understanding good referral practices using your knowledge of legal practices, and community and welfare organisations.
- High level of interpersonal skills to work within tight deadlines to support clients with complex needs.

**About Victoria Legal Aid**:
We provide legal representation to those who need it most. With over 1000 staff employed in 15 offices across Victoria, we help people with their legal problems by providing information, advice and education with a focus on the prevention and early resolution of legal problems.

Our clients come from all walks of life and so do we. We hire great people from a wide variety of backgrounds and foster a work culture that's inclusive as well as diverse. Your unique ideas and perspectives are valued so that we best represent the people we serve.

**Employee benefits**:

- Focus on work-life balance including flexible working arrangements
- Hybrid work from home & office model
- Training and professional development opportunities
- Excellent salary packaging options including General Expenses up to $15,900, Meals & Entertainment up to $2,650 and Novated Leasing
- Opportunity to join Myki Commuter Club(and salary package the cost)
- Supportive team environment in modern offices (including free gym and end-of-trip facilities at our CBD office)

**How to apply**:
For further information review the attached position description or contact Brea Acton, Project Coordinator - Family Violence on (03) 9269 0662.

**Applications close by 11.59pm on Sunday 7 April 2024**

**Other relevant information**:
VLA is committed to putting the safety and wellbeing of children first.

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