IT Help Desk

2 weeks ago


Brisbane, Queensland, Australia MNG Full time
Posted: 19/06/2024

Closing Date: 29/08/2024

Job Type:
Permanent - Full Time

Location:
Brisbane

Job Category:
Innovation, Technology and Development


The IT Help Desk role demands high-level technical expertise, support for in-house software, and guidance on hardware issues and software development to enhance client service delivery outcomes.


We're expanding our footprint into QLD and this role represents an opportunity to be our resident 'go to' in a small Brisbane office with training, support and leadership provided from Perth.


Who we are
McMullen Nolan Group (MNG), was formed in 1989 to provide alternative survey services in the land development industry.

Since the company's inception MNG has been dedicated to providing personalised and innovative spatial solutions to both the Land Development and Engineering & Infrastructure sectors across Australia.

Today, our core business focus upon the provision of survey services to larger scale greenfields subdivision clients who have a dominant share of the Land Development market.

Combined with our award-winning laser scanning technologies, primarily focused upon the Engineering and Infrastructure market, MNG is one of the pre-eminent survey businesses in Australia.


What we offer
MNG is a great place to work, we care about our people and being a leader in our field.

Some of the benefits you can expect when you join the MNG team include:

  • Professional Development
  • Competitive remuneration and benefits
  • Flexible working conditions
  • A friendly, social team environment
  • A genuine commitment to staff wellbeing
  • A strong community focus through sponsorships and pro bono work

What you bring to the table
In this role, you will provide exceptional IT services to our internal clients, leveraging your high-level technical expertise.

You will develop and support in-house software, offer guidance on hardware issues, and contribute to software development strategies to enhance service delivery.


Additionally, you will be responsible for responding to and diagnosing IT issues, including troubleshooting, fault rectification, and problem escalation, ensuring effective and timely resolution of user problems and queries.


We are looking for a dynamic self-starter with excellent communication and problem-solving skills, capable of delivering high-quality customer service and resolving complex technical system and network issues.


Desired Skills and Experience:

You will also have

  • A Diploma in Information Technology or a related discipline;
  • A minimum of two years' experience in a similar IT support role and service experience;
  • Sound knowledge or an ability to acquire knowledge of the following: Microsoft Windows Server, PowerShell, Internetworking, Security, AD/Domains, Exchange Online, DNS, DHCP, WSUS, VPN, VOIP, and the implementation, administration and support of such systems.


If you are ready to contribute your expertise and make a significant impact in our IT services, we encourage you to apply.


  • it help desk support

    2 weeks ago


    Brisbane, Queensland, Australia CoreStaff Full time

    At CoreStaff we pride ourselves on looking after our employees, engaging with you onsite, and rewarding you for doing a great job. Feel like part of the Crew, not just another candidate sent to an assignment and forgotten about.About Our Client:Our client, based in Brisbane, QLD is seeking experienced IT Help Desk Support for ongoing day shift Monday to...

  • Help Desk Officer

    3 weeks ago


    Brisbane, Queensland, Australia P&N Bank Full time

    Unique opportunity with a growing national organization Attractive remuneration & career development Collaborative and innovative culture within a customercentric organisationAbout us***Are you looking for a career with endless opportunities? There's more to us than banking.P&N Group is amongst the largest customer-owned banking organisations in Australia,...

  • IT Help Desk Officer

    3 weeks ago


    Brisbane, Queensland, Australia Piper Alderman Management Full time

    Brisbane Business Services Information Technology Full timeWe have the perfect opportunity for an energetic, customer service focused IT Help Desk Officer to join our National IT team based in our Brisbane office. You will support the specialised IT team to deliver exceptional service to our internal clients in a national role. A role which will afford you...

  • Referrer Help Desk

    3 weeks ago


    Brisbane, Queensland, Australia Queensland X-Ray Full time

    Join an essential services market leader We offer job stability and career progression Full time opportunity About UsQueensland X-Ray has more than 50 practices, led by the most experienced team of radiologists and nuclear imaging specialists in the state. Our caring team of professionals from the technical, nursing, and admin support fields are all focused...


  • Brisbane, Queensland, Australia Brennan IT Full time

    Why work for Brennan?At Brennan, we aim to lead, not follow. One of the ways we do this is through an open diverse culture that values performance, where anyone in the team can bring new ideas to the table and see them thrive. Our people are empowered, unique, considerate, supportive, trusting, and accepting being the cornerstone of the business. Because of...

  • Service Desk Analyst

    3 weeks ago


    Brisbane, Queensland, Australia Clicks IT Recruitment Full time

    Clicks IT Recruitment is proud to be working with a privately owned transportation and logistics company with a strong 70 year history.They are currently looking for a Level 1-2 Help Desk Officer to join their IT Support team that provide over 500 end users.This role will see you act as the first point of contact and work towards providing timely resolutions...

  • Service Desk Officer

    3 weeks ago


    Brisbane central business district, Queensland, Australia Clicks IT Recruitment Full time

    Clicks IT Recruitment is currently working with a large organisation in Brisbane. They provide a range of IT support to their staff and pride themselves on their quality of service.Currently they are looking for two Service Desk Analysts to join their team that is currently working from the CBD. These will be a 12 month contracts with the strong possibility...

  • Help Desk

    3 weeks ago


    Brisbane, Queensland, Australia Aussie Broadband Full time

    Aussie Broadband's (ABB) purpose is to change the game. As one our Enterprise Data and Voice Support Engineers, you'll support this by providing front line technical support for Enterprise, Government and Wholesale customer network, voice and security incidents and service requests. You will also adhere to drive best technical and support practices so that...


  • Brisbane, Queensland, Australia Novotech Asia Full time

    About NovotechNovotech is the Asia-Pacific CRO designed for biotech, accelerating clinical development via cutting-edge technology to improve patient lives.Working in a fast-paced and adaptable environment, we strive to set the benchmark for both business and clinical trial performance across all clinical trial phases and therapeutic areas.Our people are...

  • Service Desk Analyst

    3 weeks ago


    Brisbane, Queensland, Australia Icon Group Full time

    Service Desk Analyst (Help Desk) - Icon Group, South Brisbane Information Technology Brisbane Full Time Icon Group Information Technology Brisbane Full Time Icon Group Service Desk Analyst – Icon GroupJoin our evolving and focused service desk team based at our head office in South Brisbane. Reporting to the Service Desk Team Leader, you will provide...

  • Service Desk Analyst

    3 weeks ago


    Brisbane, Queensland, Australia CircuIT Recruitment Group Full time

    Brisbane CBD 2+ years experience Exposure to a legal or professional servicesThis role is an amazing opportunity for someone who has 2+ years experience within the Service Desk/IT Support environment and ideally has had exposure to the legal or professional services industry.The responsibilities include: Taking first line calls from partners and staff and...

  • Service Desk Analyst

    3 weeks ago


    Brisbane, Queensland, Australia Icon Group Full time

    Information Technology Brisbane Full Time Icon Group Service Desk Analyst – Icon GroupJoin our evolving and focused service desk team based at our head office in South Brisbane. Reporting to the Service Desk Team Leader, you will provide level 1 IT Service Desk support for all divisions of our organisation globally. We offer a hybrid of Office (South...

  • Service Desk Analyst

    3 weeks ago


    Brisbane, Queensland, Australia Icon Group Full time

    Information TechnologyBrisbaneFull TimeIcon GroupService Desk Analyst - Icon GroupJoin our evolving and focused service desk team based at our head office in South Brisbane. Reporting to the Service Desk Team Leader, you will provide level 1 IT Service Desk support for all divisions of our organisation globally. We offer a hybrid of Office (South Brisbane)...

  • Service Desk Operator

    2 weeks ago


    Brisbane, Queensland, Australia Synergy Placements Pty Ltd Full time

    Synergy Placements is partnering with a QLD Government Department to help source for their service desk operator team.Role Duties Customer service experience working in a large Queensland government department Extensive experience with Ivanti Service Manager Service Desk software Extensive experience with PureCloud call management software Extensive...

  • Service Desk Analyst

    3 weeks ago


    Brisbane, Queensland, Australia Icon Group Full time

    Information TechnologyBrisbaneFull TimeIcon GroupService Desk Analyst - Icon GroupJoin our evolving and focused service desk team based at our head office in South Brisbane. Reporting to the Service Desk Team Leader, you will provide level 1 IT Service Desk support for all divisions of our organisation globally.This is an amazing chance to gain hands-on...

  • Desk Side

    3 weeks ago


    Brisbane, Queensland, Australia SNC-Lavalin Full time

    SNC-Lavalin is one of the world's leading professional services and project management organisations since 1911 with over 30,000 employees worldwide. We create sustainable solutions that connect people, data and technology to design, deliver and operate the most complex projects across the world. We are committed to having a diverse, flexible, and inclusive...


  • Brisbane, Queensland, Australia Powerlink Full time

    About the role:Here at Powerlink, we play a central role in the transition to a cleaner, greener energy future; connecting Queenslanders to a world class energy future. To support this generational transformation, we have responded by prioritising digital engineering, cyber security, spatial analytics, artificial intelligence and digital infrastructure.For...

  • Service Desk Officer

    3 weeks ago


    Brisbane, Queensland, Australia Downer Group Full time

    Are you passionate about Customer Service and have experience in Accounts Payable? If so, a Full-Time Permanent opportunity has become available within our Business Services Centre (BSC) here at Downer for an Accounts Payable Service Desk Officer. The position can be based either Australia or New Zealand.Our Business Services Centre (BSC) provides Accounting...


  • Brisbane, Queensland, Australia Michael Hill Full time

    We have a fantastic opportunity here in our Michael Hill Support Centre for a keen, tech-savvy individual to work within our IT Service Desk environment supporting SAAS delivery as a Service Desk Associate. This is a highly varied role, across multiple technologies, with unlimited scope to advance your technical knowledge and careerThis is a full-time...

  • Service Desk Manager

    3 weeks ago


    Brisbane, Queensland, Australia Saul Recruitment Full time

    A well-established and rapidly growing IT company supporting clients across Australia:- A real Aussie success story**:You will be responsible for leading, supporting and training the technical team:- Work in a professional, collaborative and highly-skilled team of engineers:- Very supportive management style and culture:- Training and Development:- $120-150k...