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External Repairs Coordinator

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Perth, Australia Epiroc AB Full time

**Functional area**:Service**Onsite or Remote**:Onsite**Primary Skills**:
**Country/Region**:AU**City**:Perth**Location**:Perth, WA, AU, 6000**Company name**:Epiroc Australia Pty Ltd**Date of posting**:Apr 22, 2024**External Repairs Coordinator**
- Are you a proactive communicator with a knack for problem-solving? Are you eager to collaborate with diverse stakeholders to achieve common goals? If so, we want you on our team- Epiroc Australia is seeking a motivated and detail-oriented **External Repairs Coordinator **based in Perth. In this role, you'll take ownership of coordinating all external component repairs flowing through our Perth Service center. This includes managing customer-owned cores, S/X cores, and ensuring meticulous control over repair processes, including deadlines, approvals, and warranty tracking.**Your responsibilities will include**:

- Upholding the highest standards of Safety, Health, Environment, and Quality (SHEQ).
- Adhering to Epiroc and customer policies and procedures.
- Establishing clear communication channels with external vendors supporting Perth Service.
- Conducting regular meetings with external parties to track progress and resolve issues.
- Prioritizing tasks with vendors to streamline communication and feedback.
- Continuously reviewing and improving component overhaul processes.
- Identifying opportunities to optimise workflows and minimise manual intervention.
- Developing clear processes for Perth service operations regarding information flow, deadlines, priorities, and delivery details.
- Implementing tracking systems for external cores and managing Purchase Orders' issuance and compliance.
- Maintaining comprehensive records and documentation for all externally repaired components.
- Experience in planning, supervising, and managing warranties in an OEM environment.
- Demonstrated expertise in scheduling and resource planning
- Strong problem-solving, analytical, and strategic planning skills.
- Excellent organisational and communication abilities.
- The ability to collaborate effectively, inclusively, and autonomously when necessary.
- At Epiroc, we're more than just a global leader in innovative product engineering solutions—we're a supportive and inclusive workplace for over 13,000 employees worldwide. We value diversity and encourage individuals from all backgrounds to apply.-
**United. Inspired**. Performance unites us, Innovation inspires us, and commitment drives us to keep moving forward.- In the 150 countries where you can find Epiroc, we encourage our employees to take ownership of their own development and careers with the support from their leaders.- We are committed to give you every opportunity to succeed in a culture of innovation, diversity and collaboration, combined with a caring atmosphere.