Associate Solution Consultant

1 day ago

Sydney, Australia ServiceNow Full time

**Company Description**
At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you.

With more than 7,400+ customers, we serve approximately 80% of the Fortune 500, and we're on the 2021 list of FORTUNE World's Most Admired Companies®.

Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.

At ServiceNow, we are equal parts dreamers and doers, leaders and partners. We believe in the power of the individual to achieve amazing things, and we work as a team to get it done—whatever it is. Above all, we’re driven by a desire to build products—and a company—that will change the way people work.

The Solution Consultant Academy offers talented individuals a direct path into what may be the most exciting, challenging, and rewarding position in technology sales. It is designed to attract, develop, and retain high-potential individuals with the purpose of creating a pipeline for Solution Consulting leaders across ServiceNow.

**Our Objective**

The 6 month SC Academy program will prepare you for a successful career in Solution Consulting. This opportunity will collaborate with Solution Consulting leaders at ServiceNow, experience intensive on the job training and broad-based exposure to all aspects of company operations. The cohorts will receive accelerated professional development, world-class mentoring, and unique networking opportunity across the organization. A great SC will be seen by customers as a trusted advisor and seen by sales as the quarterback of the deal.

**What you get to do in this role**
- Learn ServiceNow workflow training, sales and product demonstration instruction, and education in information technology
- Partner with ServiceNow community and the SC Sales team to understand our technology solutions and transition support into sales.
- Deliver and demonstrate technology solutions to address challenges
- Answer product features and technical questions from customers, channel partners and ServiceNow colleagues
- Utilize tools and education through mentorship and hands on training to be successful in pre-sales and share best practices

**To fully understand the scope of ServiceNow business, you will rotate through training that will include**:

- ServiceNow Foundations, Solutions and Application Enablement
- Demo training
- Value Selling
- ITIL training
- RFP Proposal & Knowledge Management
- Demo Data, Scripts & Builds
- SC Enablement & Content Management
- Technical Writing
- Business Value Consulting
- Program Management

**Qualifications** In order to be successful in this role, we need someone who has**:

- 1-3 years of experience with prior internships, professional experience or consulting background
- Ability to learn new technology and workflows
- Demonstrated ability to influence and consult decisions and strategy
- Strong interpersonal skills and customer centric attitude
- Solid presentation capabilities and communication (verbal and written)

**Additional Information**
ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

Please Note: Fraudulent job postings/job scams are increasingly common. Click here to learn what to watch out for and how to protect yourself. All genuine ServiceNow job postings can be found through the ServiceNow Careers site.

**Work personas**

Work personas are categories that are assigned to employees depending on the nature of their work. Employees will fall into one of three categories: Remote, Flexible or Required in Office.

**Required in Office**

A required in office work persona is defined as an employee who is contracted to work from or aligned to a ServiceNow-affiliated office. This persona is required to work from their assigned workplace location 100% of the work week based on the business needs of their role.

**Flexible**

A flexible work persona is defined as an employee who is contracted to work from or aligned to a ServiceNow-affiliated office and will work from their assigned workplace location roughly 3 days/week or less (generally around 40-60% of the work week). Flexible employees may choose to work the remaining wo

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