Solution Consultant

3 months ago


Sydney, Australia emarsys eMarketing Systems Full time

The Solution Consultant will ensure that prospects and clients are matched with tailored solutions to fit their business and technical requirements that will ensure solid integration with Emarsys acting as the conduit between business and technology. Working collaboratively with Emarsys’ Sales, Client Success & Technical departments the Solution Consultant will gather and analyze client requirements and provide professionally designed solutions to ensure a smooth contract signature process and together with Project Management will ensure a swift and smooth delivery of agreed services.

This client facing role will seamlessly combine technology, implementation knowledge, and commercial awareness to successfully agree with the prospect/client on services to be provided, while collaborating in post-sales activities to provide a world class experience to our Clients throughout the implementation process. The Solution Consultant will have a dual reporting into the Regional Solutions Director and Senior Solution Consultant.

**YOU AREAS OF RESPONSIBILITY**
- Pre-sales participation through business and technical requirements analysis gathered from Sales input as well as information gathered by the Solution Consultant by reviewing the client’s business before establishing communication with them as well as a solution driven approach discussion during meetings/calls.
- Translation of functional and non-functional requirements into a solution design document with a view on strategic requirements versus solution and delivery requirements.
- Aligning client’s process flow with Emarsys by understanding the client’s status quo to establish a base line and how best to match that with Emarsys best practices.
- Prepare documentation, such as Power Point decks, to present solutions to prospects/clients.
- Produce technical specification for custom development that can then be passed to internal technical departments to be built per specification without the requirement to further gather requirements or challenge logic.
- Proactive discussions with prospect/client including (but not exclusively): Marketing Best practices, Data strategies. 3rd party integrations, BI concepts, Channels.
- Produce Handover documents to assist Project Management to translate technical objectives/deliverables to a project plan.
- Build working relationships with Product Management and Professional Services teams
- Stay up to date with industry trends/updates and 3rd party integrations

**YOUR PROFILE**
- Have 2+ years’ experience in a presales capacity ideally with a SaaS Provider.
- Previous experience in a client facing role is preferred
- A keen understanding of data structures and workflow to aid clients in project scope and implementation requirements
- Be comfortable to talk specifics of middleware and systems integration with developers
- Willingness to travel
- Knowledge of the online marketing space
- Hands on knowledge of database structure and software architecture, or implementation of platform.
- HTML,PHP,MYSQL is an added advantage
- English is a prerequisite
- Competent with Microsoft Office, including Power Point.
- Ability to juggle multiple projects at once.
- Willingness to get the job done.
- Good presentation skills as this will be a client facing role
- Office based with travel elements for client meetings

**WHAT WE OFFER**
- Join a fresh faced, globally diverse company, with truly impressive cutting-edge machine learning and artificial intelligence (AI) cloud technology
- A job with a dynamic and experienced team of professionals.
- A great working environment, with opportunities to work with and learn from some seriously talented individuals.
- A company with an international outlook and a good market positioning.
- Be part of the engine that is behind a very fast growing business.
- Competitive remuneration.


  • Solutions Consultant

    6 months ago


    Sydney, Australia UserTesting Full time

    We're UserTesting, a leader in experience research and insights; we believe the path to human understanding and great experiences start with a shared understanding—seeing and hearing how another person engages with the world around them and taking in their perspective. Working at UserTesting, you will be empowered to help organizations discover the human...

  • Solution Consultant

    1 month ago


    Sydney, Australia Tecala Full time

    **Join our Team**: Our aim is to change the tech industry, with you beside us. We’re renowned for partnering with Australia’s most progressive, forward-thinking businesses that share our vision of a future where technology is the enabler of bolder, faster, and smarter ways of operating. We are passionate about what we do, how we do it, and most...

  • Solution Consultant

    2 months ago


    Sydney, Australia Accruent Full time

    Are you a top-performing software Solution Consultant looking for an environment that will celebrate your achievements, reward your success, and challenge you to reach new heights in your sales career? Look no further than this exciting opportunity at Accruent! At Accruent, our mission is to fundamentally transform how organizations manage their built...

  • Solutions Consultant

    4 weeks ago


    Sydney, Australia Paradox Full time

    Are you obsessed with understanding how things work? (and thinking of better ways to do them!) Do you have that rare gift for connecting the dots and creating clarity out of chaos? Are you constantly being tapped to help talk through challenges or brainstorm ideas? (and you wouldn’t have it any other way!) At Paradox, we believe when you get the people...

  • Solutions Consultant

    7 months ago


    Sydney, Australia 4Twenty Consulting PTY LTD Full time

    Sales & Account Management **Details** **About the job** We are looking for a Solutions Consultant on behalf of one of our SaaS partners to join our team in Sydney!**What you will do** As a Solutions Consultant you will be proving value to prospects and customers by supporting the sales team during the assessment period from a technical standpoint,...


  • Sydney, Australia Smartly.io Full time

    Smartly has an exciting opportunity for a Solutions Consultant to join our Implementation team! You will work directly with our customers across pre-sales and cloud-based software implementation phases to set customers up for successful onboarding, shortening the time-to-value. In this role you will act as a digital marketing and Smartly.io solutions...

  • Solutions Consultant

    7 months ago


    Sydney, Australia Invesco Full time

    intelliflo is a global business that welcomes bold ideas and all points of view. Doing what matters inspires us, and we believe that we grow best - as people and businesses - by working together and always striving to get better without fearing failure. - We’re not looking for a ‘culture fit’. We want you to bring your unique skills and perspectives...

  • Solution Consultant

    3 months ago


    Sydney, Australia emarsys eMarketing Systems Full time

    The Solution Consultant will ensure that prospects and clients are matched with tailored solutions to fit their business and technical requirements that will ensure solid integration with Emarsys acting as the conduit between business and technology. Working collaboratively with Emarsys’ Sales, Client Success & Technical departments, the Solution...

  • Solutions Consultant

    4 months ago


    Sydney, Australia Liven Full time

    Solutions Consultant **Join the revolution in hospitality tech!** **Liven** is a leading global data, technology, and customer experience provider for the hospitality industry. From humble beginnings, we have grown to serve over 6,000 venues and millions of diners across Australia, the USA, and Southeast Asia, processing over 120 million transactions worth...

  • Solutions Consultant

    6 months ago


    Sydney, Australia Reveal Full time

    **Position**: Solutions Consultant **Reports To**: Director of Consulting Solutions **Location**: Sydney, Australia **Job Overview** The Solutions Consultant is a critical client-facing role responsible for expert understanding of the Reveal platform to provide customer-facing consultation and internal advice on product improvement strategies. A...

  • Solutions Consultant

    6 months ago


    Sydney, Australia Real Time Australia Full time

    Senior Service Delivery Solutions Manager - FinTech (Accountants & Bookkeepers) - Hybrid WFH/WFO Sydney CBD - 2 Days per week - $900 - $980 Daily INCL Super, Initial 12 Month Contract Our client, the 3rd largest **FinTech (SaaS)** in the world, is seeking an experienced** Senior Service Delivery Solutions Manager**! Join this global leader, providing its...

  • Solutions Consultant

    6 months ago


    Sydney, Australia Bazaarvoice Full time

    About Bazaarvoice At Bazaarvoice, we create smart shopping experiences. Through our expansive global network, product-passionate community & enterprise technology, we connect thousands of brands and retailers with billions of consumers. Our solutions enable brands to connect with consumers and collect valuable user-generated content, at an unprecedented...


  • Sydney, Australia Cuscal Full time

    Be part of a leading payment solution provider in Australia - We offer a hybrid working model that is focused on work/life balance - Client facing role **Our client’s success is our success. And you make it happen** Payment systems are complex, regulated and everchanging. We are an established market leading brand who are focused on driving client...


  • Sydney, Australia Rippling Full time

    **About Rippling** Rippling is the first way for businesses to manage all of their HR & IT—payroll, benefits, computers, apps, and more—in one unified workforce platform. By connecting every business system to one source of truth for employee data, businesses can automate all of the manual work they normally need to do to make employee changes. Take...


  • Sydney, New South Wales, Australia Grant Thornton Full time

    About this OpportunityWe are seeking a highly skilled Auditing Solutions Consultant to join our team. As a key member of our audit IT solutions implementation team, you will work closely with development and project teams to ensure the successful deployment of audit solutions.

  • Solutions Consultant

    6 months ago


    Sydney, Australia GCS Recruitment Specialists Ltd Full time

    Major Automated / Industrial Systems - Sydney based Do you have significant experience in selling high-value ($5m - $100+m) industrial automation / materials handling solutions, either in warehouse automation, BHS, parcel or manufacturing systems? Do you come from an Engineering background with Solutions design experience? Our client operates both...


  • Sydney, New South Wales, Australia KPMG Full time

    KPMG is a global consulting firm that provides business solutions to its clients. Our Finance ERP Design & Implementation team is responsible for delivering innovative solutions that meet the needs of our clients.As an ERP Solutions Consultant in this team, you will work on process improvement projects and system changes, supporting the Manager with key...


  • Sydney, Australia Oracle Full time

    Consulting EPM Solution Manager-2300052J **Applicants are required to read, write, and speak the following languages***: English **Preferred Qualifications** Oracle Consulting is the market specialist in rapidly transforming Oracle technology into solutions that drive business solutions on the Cloud. Oracle Consulting Services (OCS) Australia is...

  • Solutions Consultant

    6 months ago


    Sydney, Australia Isentia Full time

    Comms earning potential in role - Pre-Sales SaaS experience highly valuable - Hybrid - Sydney or Melbourne Isentia is the Asia-Pacific region's leading media intelligence company; having decades of experience collaborating closely with communication professionals to understand their genuine needs. Pulsar, a leading AI-powered audience intelligence...

  • Solution Consultant

    6 months ago


    Sydney, Australia DocuSign Full time

    **Company Overview**: DocuSign helps organizations connect and automate how they agree. Our flagship product, eSignature, is the world’s #1 way to sign electronically on practically any device, from virtually anywhere, at any time. Today, more than a million customers and a billion users in over 180 countries use DocuSign to accelerate the process of doing...