Digital Analytics and Configuration Analyst

3 weeks ago


Parramatta, Australia Link Group Full time

**Overview**

The Digital team provides several of Australia’s most significant superannuation funds with member portals built on Sitecore. We offer clients analytics and tag management using Google Tag Manager and Google Analytics 4. This role will support the growing demand for our Sitecore and analytics offerings. As the Digital Analytics and Configuration Analyst, you will manage our Google Tag Manager (GTM) and Google Analytics 4 (GA4). Additionally, you will support our Configuration team with Sitecore content management and configuration. You will work closely with our development, client, and analytics teams to ensure seamless integration and servicing of our Digital products.

**Key Accountabilities and main responsibilities
**Technical**:

- Own and maintain our Google Tag Manager and Google Analytics 4, including Admin access.
- Create and maintain GTM containers, tags, triggers, and variables for multiple sites and forms.
- Define data layers and collaborate with developers to implement and test.
- Implement and maintain third-party tags and triggers (Meta, Linkedin, etc).
- Ensure accurate data collection and reporting.
- Collaborate with the analytics team to set up and test tracking.
- Troubleshoot and resolve GTM and GA4 issues.
- Identify opportunities for optimisation and implement improvements.
- Generate reports and insights to inform decision-making and strategy.Manage content and templates, layouts, and modules within Sitecore..

**Experience & Personal Attributes **Required**:

- Certification and first-hand experience managing GTM and GA4, including Admin access.
- Strong working knowledge of Google Analytics 4 dashboard/report creation.
- Thorough understanding of debugging in GTM and GA4.
- Familiarity with HTML, CSS, JavaScript, and other web technologies.
- Some experience with Sitecore, or similar enterprise, CMS configuration and management.
- Knowledge of the Digital Software Development Lifecycle, specifically the development and testing stages.Excellent communication skills (written and verbal) with the ability to effectively liaise with internal colleagues and external clients.

**Some of our Employment Benefits**
- FlexiWorks - enabling our employees to work in the office and at home
- Purchased Leave, Parental Leave, Volunteer Leave, Gender transition leave, Well-being leave
- Employee Recognition Program - to recognise people who are demonstrating our values and Company purpose.
- Talent Referral Program
- Salary Sacrificing via Superannuation
- Employee Assistance Program
- Learning & Development - Development at your fingertips via self-paced learning, including educational assistance support
- Employee discounts - Access discounted rates and offers from a variety of providers including Bupa and MicrosoftNovated Car Leasing

We are an inclusive employer whose people work collaboratively. We encourage, support and value the various talents and perspectives of our people and promote a flexible and blended work environment where our people can thrive, and their wellbeing is supported. We know that diversity drives better client outcomes, continuous improvement, and growth. Be part of our company and together we will achieve our full potential.

We treat all individuals fairly and equitably and do not discriminate on the basis of diverse characteristics including, but not limited to gender, gender identity, sexual orientation, age, ethnicity, cultural background, physical abilities/disabilities, religious or political belief, marital or family status or carers responsibilities.

**How to apply**

MUFG Pension & Market Services is a global, digitally enabled business connecting millions of people with their assets - safely, securely and responsibly.

Through our two businesses MUFG Retirement Solutions and MUFG Corporate Markets, we partner with a diversified portfolio of global clients to provide robust, efficient and scalable services, purpose-built solutions and modern technology platforms that deliver world class outcomes and experiences.

A member of MUFG, a global financial group, we help manage regulatory complexity, improve data management and connect people with their assets, through exceptional user experience that leverages the expertise of our people combined with scalable technology, digital connectivity and data insights.

Our MUFG Retirement Solutions division combines its proprietary technology, process and people to deliver a comprehensive financial data solution to its superannuation clients. We support clients across all superannuation fund sectors including government, industry, retail and corporate.

By accompanying our core member and employer administration with a full range of value-added services, we offer the most comprehensive superannuation administration solution on the market. The scale, adaptability and ease of use of our proprietary systems, in conjunction with our integrated analytics offering, allow us to innovate and grow with the needs


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