Automation Support Analyst

4 months ago


Parramatta, Australia NSW Department of Communities and Justice Full time

Division: Corporate Services- Location: Parramatta, NSW, AU, 2150- Req ID: 69086**Automation Support Analyst**

**Location: Parramatta**

**Employment type: Temporary full-time role up to 30 June 2025**

**Salary**:$106,025 pa - $117,363 pa, plus employer's contribution to superannuation and annual leave loading**

**Your role**

The Automation Support Analyst plays a vital role in enhancing process improvements and business efficiencies by supporting automations from various platforms across DCJ using UI Path and other automation solutions.

**What you’ll do**

The Automation Support Analyst maintains and provides first-line support for all deployed process automations. Collaborating with the team, the Automation Support Analyst documents and sustains automation efforts, significantly improving process efficiency and reducing repetitive, high-volume tasks.

The Intelligent Automation team is a dynamic and high functioning team, driving process improvements and business efficiencies through innovative automation solutions. Our team is composed of skilled automation developers with abundant knowledge and experience. We foster a collaborative and supportive culture where creativity and continuous learning are encouraged.

**What we’re looking for**
- Previous experience in an automation, process improvement or related field.
- Experience with maintaining and supporting production environments
- Have experience with using UI Path or other RPA software
- Excellent written and verbal communication skills
- Strong analytical and problem solving skills with excellent attention to detail
- Demonstrated experience in positive stakeholder engagement and management
- Proven ability to work both autonomously and in a team environment
- Commitment to providing high-quality customer support and service

Download the role description.

**What We Offer**

We offer a variety of benefits, including:

- A challenging and rewarding career
- Flexible, autonomous work environment
- Competitive pay and conditions
- Training and development opportunities to build and maintain capabilities
- Health & Wellbeing and Employee Assistance Programs.

Want more information? Visit our website to see more information on Working for us.

**We do work that really matters**

Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We're focused on breaking, rather than managing, disadvantage. It’s work that really matters.

**Are you ready to join us?**

Click apply, attach an up-to-date résumé (maximum 5 pages) and a cover letter (maximum 3 pages) addressing the 2 targeted questions below with a brief outline on how you meet the requirements of the role:
**Targeted Question 1**

Describe a time when you had to troubleshoot an issue with an RPA bot. What was the problem, and how did you resolve it? Please ensure your answer is a personal experience, not generated via ChatGPT or any other LLM, details may be queried during the interview process.

**Targeted Question 2**

Can you share an example of how you've optimized an existing process to improve efficiency or reduce errors? Please ensure your answer is a personal experience, not generated via ChatGPT or any other LLM, details may be queried during the interview process.

**Applications close **Monday, 9 September 2024 at 11:59 pm AEST.

**Got a question?**

Visit Recruitment adjustments on the DCJ website to learn more.

**Inclusion and Diversity lies at the heart of how we recruit**

We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.

To find out what DCJ are doing to build an inclusive and diverse workforce, visit Inclusion and diversity on the DCJ website.

**Other Information**

A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.

For more information visit Your recruitment journey on the DCJ website.



  • Parramatta, Australia Adactin Group Full time

    We are primarily seeking Automation Test Analysts to work on a significant federal project. - Sydney-based with flexible work arrangements. **Responsibilities**: - Develop a strategic test plan and articulate the test plans for project deliverables. - Work collaboratively with business analysts and engineers to describe testable business features and...


  • Parramatta Park, Queensland, Australia Davidson Full time

    Job Title: Pega Automation Testing SpecialistCompany Overview: Davidson is a leading provider of innovative solutions and services, committed to delivering high-quality results in a collaborative environment.Salary: The estimated salary for this position is $120,000 - $150,000 per annum, depending on experience.Job Description: As a Pega Automation Testing...


  • Parramatta Park, Queensland, Australia Davidson Full time

    Senior Test Analyst Job Overview: Davidson is seeking a skilled Senior Test Analyst with expertise in Pega systems and automation testing to join their team. About the Role: As a Senior Test Analyst, you will be responsible for thorough testing of complex applications using both automated and manual testing methodologies to ensure optimal performance,...


  • Parramatta Park, Queensland, Australia Davidson Full time

    Job Title: Pega Automation Testing ExpertAbout the Role:We are seeking a skilled Senior Test Analyst with expertise in Pega systems and automation testing to join our team at Davidson.Key Responsibilities:Execute comprehensive testing of Pega applications, ensuring they meet quality standards and perform effectively under varying conditions.Develop and...


  • Parramatta Park, Queensland, Australia Davidson Full time

    Senior Test Automation SpecialistAbout the Role:We are seeking a skilled Senior Test Automation Specialist with expertise in Pega systems and automation testing to join our team at Davidson.Key Responsibilities:Develop and maintain automated test scripts, particularly using Postman or similar tools, to facilitate efficient and repeatable testing...


  • Parramatta, Australia Uniting Full time

    **NEW full time permanent role - Junior Commercial Analyst - Parramatta CBD/ Sydney CBD - hybrid role - 3 days in office - 2 days WFH** - Be part of a forward-thinking team dedicated to financial excellence and innovation. - Opportunity to develop and enhance your skills in a supportive and dynamic environment. - Career growth and professional development...

  • Technical Analyst

    6 months ago


    Parramatta, Australia Link Group Full time

    **Overview** Working as an integral part of the Technical Analyst team, you will provide analysis of business requirements to produce Functional Specifications for required system changes. Assist the business with clarifying requirements and identifying alternative solutions. Support the Development and Test team members throughout the System Development...


  • Parramatta, Australia NSW Government -Operations Group Full time

    **Audit Analytics Analyst** - **Ongoing Full-Time**: - **Hybrid working - Office based in Parramatta** **About the Department of Education** The Department of Education is the largest provider of public education in Australia with responsibility for delivering high-quality public education to two-thirds of the NSW student population. For more information...


  • Parramatta, Australia NSW Department of Communities and Justice Full time

    Division: Corporate Services- Location: Parramatta, NSW, AU, 2150- Req ID: 69499**Service Support Analyst** - Location Parramatta CBD with access to hybrid work arrangements - 1 x Temporary Full-time role (35 hours per week) and 1 x temporary Part-time role (21 hours per week) for a period of up to six months with the possibility of extension. - Salary from...

  • IT Data Analytics

    6 months ago


    Parramatta, Australia Link Group Full time

    **Overview** As a Reporting Analyst, you will be working within the IT Service Management Reporting capability to provide expertise in reporting analytics across all of Link Groups IT Services. Working closely with our reporting lead to manage business requirements, for the creation of any / all reports both ad hoc and scheduled. **Key Accountabilities...

  • Configuration Analyst

    6 months ago


    Parramatta, Australia Link Group Full time

    Overview Working as an integral part of the Configuration Analyst team, you will provide analysis of business requirements and where necessary production business requirements in order to develop configuration specifications for required system changes. Assist the business with clarifying requirements and identifying alternative solutions. Support the...

  • Configuration Analyst

    6 months ago


    Parramatta, Australia Link Group Full time

    **Why Link Group** Link Group is a global business connecting millions of people with their assets - safely, securely, and responsibly. We have over 6000 employees across 4 continents and continue to grow every day. Retirement and Superannuation Solutions is the largest business under Link Group and we are the leading administrator for super funds in...

  • Finance Analyst

    6 months ago


    Parramatta, Australia Charterhouse Full time

    **Finance Analyst** - ** NSW State Government**: - **Initially starting 6 Months Contract - ongoing**: - ** $60 per hour + Super**: - ** Parramatta SQ| WFH 4 days** **About the Role** - Month-end processing, bank reconciliation, AP, AR duties - Preparing and posting journals, reviewing and preparing management reports - Prepare Month-end results reports...


  • Parramatta, Australia NSW Department of Communities and Justice Full time

    Division: Corporate Services- Location: Parramatta, NSW, AU, 2150- Req ID: 70495**Service Support Analyst** **Location: Parramatta CBD (Hybrid working arrangement)** **Employment type: Ongoing, Full-time (1 vacancy);** **Temporary, 12 months with possible extension (1 vacancy)** **Salary: Grade 5/6, ($93,295 - $102,941 p.a. plus employers’ contribution...

  • Technical Analyst

    6 months ago


    Parramatta, Australia Link Group Full time

    **About Link Group** Link Group is a global business connecting millions of people with their assets - safely, securely, and responsibly. We have over 6000 employees across 4 continents and continue to grow every day. Retirement and Superannuation Solutions is the largest business under Link Group and we are the leading administrator for super funds in...

  • Technical Analyst

    6 months ago


    Parramatta, Australia Link Group Full time

    **About Link Group** Link Group is a global business connecting millions of people with their assets - safely, securely, and responsibly. We have over 6000 employees across 4 continents and continue to grow every day. Retirement and Superannuation Solutions is the largest business under Link Group and we are the leading administrator for super funds in...

  • Commercial Analyst

    6 months ago


    Parramatta, Australia Uniting Full time

    **Commercial Analyst - Seniors Services - **Fulltime permanent role based in Parramatta CBD. Hybrid model** - **Drive strategic decisions with cutting-edge data analytics.**: - **Empower teams with insightful financial analysis.**: - **Navigate Aged Care Reform with precision and compliance.**: - **Shape operational excellence through data-driven...

  • Risk Analyst

    6 months ago


    Parramatta, Australia Westpac Full time

    **Risk Analyst - 44086** - **12 months fixed term**: - **Parramatta Location**: - **Hybrid Working Model - Parramatta office and WFH **How will I help?** As a Risk Analyst you will be supporting the Exits Team that is responsible for managing the exit process of banking relationship. With room for growth, you will be challenged to perform under pressure...


  • Parramatta Park, Queensland, Australia Davidson Full time

    Senior Test AnalystAbout the RoleWe are seeking a skilled Senior Test Analyst to join our team at Davidson. This is a contract opportunity until the end of June 2025, working 2 days per week in Parramatta.Key ResponsibilitiesExecute comprehensive testing of Pega applications to ensure they meet quality standards and perform effectively under varying...

  • Technical Analyst

    6 months ago


    Parramatta, Australia Link Group Full time

    **The Role The Digital technology delivery team within Retirement Solutions business manages industry-leading enterprise platforms that power the experience for our Superannuation members, employers, colleagues and clients. Working as an integral part of the Technical Analyst team in Digital domain, you will join a highly collaborative team to analyse...