Technical Analyst

6 months ago

Parramatta, Australia Link Group Full time

**The Role
The Digital technology delivery team within Retirement Solutions business manages industry-leading enterprise platforms that power the experience for our Superannuation members, employers, colleagues and clients.

Working as an integral part of the Technical Analyst team in Digital domain, you will join a highly collaborative team to analyse business requirements and produce Functional Specifications for projects enhancing our digital platforms. You will assist the business with clarifying requirements, providing input to system architecture, proposing solutions, and creating details technical requirements. You will closely collaborate with the Development and Test team members throughout the System Development Life Cycle.
- **Permanent Role**:

- **Location flexible - Parramatta, Melbourne or Brisbane
**Key Accountabilities and main responsibilities**
- Analyse business requirements and produce functional specifications for system changes
- Liaise with key business stakeholders and provide expertise to investigate, gather and document requirements for enhancements to Systems
- Provide technical expertise to developers and test analysts.
- Design REST APIs that meets business requirements and adhere to industry best practices
- Ensure solution design meets business requirements and solution is understood by Technical Development and Test Teams.
- Assist with the testing phases and production support issues
- Collaborate with third parties to deliver integrated system solutions
- Investigate and consult on pragmatic alternatives for short, medium and long term solutions to a problem.
- Provide Technical Specification effort estimates.
- Be proactive in identifying and implementing improvements to processes and procedures within the team and greater IT group.
- Manage and balance client and stakeholder expectations and report and escalate where needed.
- Logging and accessing technical solutions within the JIRA database and thoroughly documenting the status of all client liaisons and communications.
- Act as a mentor to junior technical analysts in the team SQL query writing to support analysis tasks.

**Experience & Personal Attributes
- 5+ Years of demonstrable high competency as Technical Analyst or equivalent role
- Business and Technical Analysis experience and/or product knowledge in Superannuation or financial domain.
- Knowledge of API design, microservices architecture and SQL
- Excellent communication skills and adaptability to working hours.
- Experience working in an outsourced or offshored environment. Tertiary Qualifications in IT or a related field highly desirable.

**Some of our Employment Benefits**
- FlexiWorks - enabling our employees to work in the office and at home
- Purchased Leave, Parental Leave, Volunteer Leave, Gender transition leave, Well-being leave
- Employee Recognition Program - to recognise people who are demonstrating our values and Company purpose.
- Talent Referral Program
- Salary Sacrificing via Superannuation
- Employee Assistance Program
- Learning & Development - Development at your fingertips via self-paced learning, including educational assistance support
- Employee discounts - Access discounted rates and offers from a variety of providers including Bupa and Microsoft Novated Car Leasing

**We are an inclusive employer whose people work collaboratively. We encourage, support and value the various talents and perspectives of our people and promote a flexible and blended work environment where our people can thrive, and their wellbeing is supported. We know that diversity drives better client outcomes, continuous improvement, and growth. Be part of our company and together we will achieve our full potential.

We treat all individuals fairly and equitably and do not discriminate on the basis of diverse characteristics including, but not limited to gender, gender identity, sexual orientation, age, ethnicity, cultural background, physical abilities/disabilities, religious or political belief, marital or family status or carers responsibilities.

**How to apply**

MUFG Pension & Market Services is a global, digitally enabled business connecting millions of people with their assets - safely, securely and responsibly.

Through our two businesses MUFG Retirement Solutions and MUFG Corporate Markets, we partner with a diversified portfolio of global clients to provide robust, efficient and scalable services, purpose-built solutions and modern technology platforms that deliver world class outcomes and experiences.

A member of MUFG, a global financial group, we help manage regulatory complexity, improve data management and connect people with their assets, through exceptional user experience that leverages the expertise of our people combined with scalable technology, digital connectivity and data insights.

Our MUFG Retirement Solutions division combines its proprietary technology, process and people to deliver a comprehensive financial data solution to its supe

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