Technical Analyst

6 months ago

Parramatta, Australia Link Group Full time

**Overview**

Working as an integral part of the Technical Analyst team, you will provide analysis of business requirements to produce Functional Specifications for required system changes. Assist the business with clarifying requirements and identifying alternative solutions. Support the Development and Test team members throughout the System Development Life Cycle.

**This is a 12-month Fixed term contract role for external applicants and 12-month secondment opportunity for internal employees.
**Key Accountabilities and Main Responsibilities**
- Liaise with key Business Stakeholders to provide expertise, and to seek clarification on, Business Requirements.
- Investigate, gather and document requirements for enhancements to Systems
- Provide specialist expertise on a specification design criteria to developers and test analysts for all supported Systems.
- Arrange and chair Business and Technical meetings, where required, to facilitate technical solution outcomes.
- Complete Business Requirements, Functional Specifications and/or Technical Specifications.
- Ensure solution design meets business requirements and solution is understood by Technical Development and Test Teams.
- Perform peer review and sign-off of business and technical SDLC deliverables for other team members.
- Accurate and regular time and task recording to ensure effort expended on tasks can be monitored and reported against.
- Assist with any of the SDLC testing phases to provide clarifications and respond to enquiries.
- Assist with escalated Production Support issues and conduct root cause analysis.
- Investigate and consult on pragmatic alternatives for short, medium and long term solutions to a problem.
- Provide Technical Specification effort estimates.
- Complete Traceability and/or data mapping matrices as part of Solution Design alignment with Business Requirements and other IT delivery teams, as required.
- Be proactive in identifying and implementing improvements to processes and procedures within the team and greater IT group.
- Manage and balance client and stakeholder expectations and report and escalate where needed.
- Work and collaborate with third and/or vendor parties to deliver integrated system solutions.
- Logging and accessing technical solutions within the JIRA database and thoroughly documenting the status of all client liaisons and communications.
- Act as a technical or team lead as required and mentor junior technical analysts in the team
- SQL query writing to support analysis tasks.

**Experience & Personal Attributes**
- 5+ Years of demonstrable competency as Technical Analyst or equivalent role
- Business and Technical Analysis experience and/or product knowledge in Superannuation or financial domain.
- Knowledge of API design, microservices architecture and SQL
- Excellent communication skills and adaptability to working hours.
- Experience working in an outsourced or offshored environment.
- Tertiary Qualifications in IT or a related field highly desirable.

Link Group is a leading fund administration and share registry specialist. We are a market leading provider of technology-enabled administration solutions, continually developing our offerings to expand with our clients' needs. Since our inception, Link Group has been entrusted by clients to handle sensitive data in a secure and confidential manner. Our core businesses of fund administration and securities registration are complemented by our expertise in digital solutions and data analytics.

Our continued investment in our proprietary technology platforms allows us to automate wealth management workflows, manage large consumer and member bases, and provide insights through predictive analytics.

By focussing on product and service innovation, our Technology division has evolved to become an innovative provider of solutions, identifying and anticipating the needs of clients across Link Group.

Link Group is building a dynamic, client focused, caring and inclusive culture that is built on the foundations of an entrepreneurial spirit, effective risk management, empathy and trust, and underpinned by its core values.

We are an inclusive employer whose people work collaboratively. We encourage, support and value the various talents and perspectives of our people and promote a flexible and blended work environment where our people can thrive and their wellbeing is supported. We know that diversity drives better client outcomes, continuous improvement, and growth. Be part of the Link Group journey and together we will achieve our full potential.

We treat all individuals fairly and equitably and do not discriminate on the basis of diverse characteristics including, but not limited to gender, gender identity, sexual orientation, age, ethnicity, cultural background, physical abilities/disabilities, religious or political belief, marital or family status or carers responsibilities.

  • Technical Analyst

    6 months ago

    Parramatta, Australia Link Group Full time

    **About Link Group** Link Group is a global business connecting millions of people with their assets - safely, securely, and responsibly. We have over 6000 employees across 4 continents and continue to grow every day. Retirement and Superannuation Solutions is the largest business under Link Group and we are the leading administrator for super funds in...

  • Technical Analyst

    6 months ago

    Parramatta, Australia Link Group Full time

    **About Link Group** Link Group is a global business connecting millions of people with their assets - safely, securely, and responsibly. We have over 6000 employees across 4 continents and continue to grow every day. Retirement and Superannuation Solutions is the largest business under Link Group and we are the leading administrator for super funds in...

  • Technical Analyst

    6 months ago

    Parramatta, Australia Link Group Full time

    **The Role The Digital technology delivery team within Retirement Solutions business manages industry-leading enterprise platforms that power the experience for our Superannuation members, employers, colleagues and clients. Working as an integral part of the Technical Analyst team in Digital domain, you will join a highly collaborative team to analyse...

  • Technical Analyst

    6 months ago

    Parramatta, Australia Link Group Full time

    **Why Link Group** Link Group is a global business connecting millions of people with their assets - safely, securely, and responsibly. We have over 6000 employees across 4 continents and continue to grow every day. Retirement and Superannuation Solutions is the largest business under Link Group and we are the leading administrator for super funds in...

  • Technical Analyst

    7 months ago

    Parramatta, Australia Link Group Full time

    **Why Link Group** Link Group is a global business connecting millions of people with their assets - safely, securely, and responsibly. We have over 6000 employees across 4 continents and continue to grow every day. Retirement and Superannuation Solutions is the largest business under Link Group and we are the leading administrator for super funds in...

  • Configuration Analyst

    6 months ago

    Parramatta, Australia Link Group Full time

    Overview Working as an integral part of the Configuration Analyst team, you will provide analysis of business requirements and where necessary production business requirements in order to develop configuration specifications for required system changes. Assist the business with clarifying requirements and identifying alternative solutions. Support the...

  • Configuration Analyst

    6 months ago

    Parramatta, Australia Link Group Full time

    **Why Link Group** Link Group is a global business connecting millions of people with their assets - safely, securely, and responsibly. We have over 6000 employees across 4 continents and continue to grow every day. Retirement and Superannuation Solutions is the largest business under Link Group and we are the leading administrator for super funds in...

  • Ict Systems Analyst

    7 months ago

    Parramatta, Australia ARKA Consulting Services pty ltd Full time

    **ARKA CONSULTING SERVICES PTY LTD** ARKA CONSULTING SERVICES PTY LTD, a leading provider of P&C Insurance Solutions and Guidewire products, is seeking talented ICT System Analyst with expertise in the Guidewire Platform. Our team of skilled professionals plays a vital role in driving the success of our clients' development and integration projects. We are...

  • Test Analyst

    2 months ago

    Parramatta, Australia Hudson Australia Full time

    This pay rate is inclusive of mandatory 25% casual loading Are you a manual tester with 3-5 years of experience looking to grow their career with a local company? Interested in working with a small technical team on building out software tests and maintaining system integrity? This role might be for you! **Specific Accountabilities**: - Development of...

  • Financial Systems Analyst Nsw Government

    6 months ago

    Parramatta, Australia SB Recruitment Pty Ltd Full time

    $50 - $60 per hour plus super **The Company..** Our client is an Organisation within the NSW Government that prioritises efficient services across our state and supports community development. Each business unit operates to the best of their ability with skilled and passionate staff that work hard on projects in order to better government service. **The...

  • SAP Integration Analyst

    6 months ago

    Parramatta, Australia Charterhouse Full time

    This leading government entity supports Australian’s where their work has an direct impact on the public and wider community. In this rewarding role you will contribute to making a difference, whilst being part of a great workplace culture. A great opportunity for an experienced SAP Integration Analyst to join this busy team for a 6 months temporary...

  • Service Desk Analyst

    6 months ago

    Parramatta, Australia NSW Government -NSW Police Force Full time

    **Computer System Officer - Level 1**: - **Ongoing Full-Time**: - **Parramatta** **About us** The NSW Police Force (NSWPF) is one of the largest police forces in the western world, with more than 20,000 employees, including more than 4,000 administrative employees who support the sworn officers that provide a range of law and order services 24 hours a...

  • Operational Data Analyst

    6 months ago

    Parramatta, Australia Transport For NSW Full time

    **Operational Data Analyst**: - Organisation/Entity: Transport For NSW- Job category: Information & Communication Technology- Job location: Parramatta, NSW, AU, 2150- Job reference number: 92702- Employment type: Fixed Term Full-Time- Salary range: $113121.0-$126695.0You're passionate about a career in data analytics that impact millions. You'll have the...

  • Technical Quality Assurance Specialist

    4 weeks ago

    Parramatta Park, Queensland, Australia Davidson Full time

    Senior Test AnalystAbout the RoleWe are seeking a skilled Senior Test Analyst to join our team at Davidson. This is a contract opportunity until the end of June 2025, working 2 days per week in Parramatta.Key ResponsibilitiesExecute comprehensive testing of Pega applications to ensure they meet quality standards and perform effectively under varying...

  • Service Support Analyst

    3 months ago

    Parramatta, Australia NSW Department of Communities and Justice Full time

    Division: Corporate Services- Location: Parramatta, NSW, AU, 2150- Req ID: 69499**Service Support Analyst** - Location Parramatta CBD with access to hybrid work arrangements - 1 x Temporary Full-time role (35 hours per week) and 1 x temporary Part-time role (21 hours per week) for a period of up to six months with the possibility of extension. - Salary from...

  • Functional Api Test Analyst

    6 months ago

    Parramatta, Australia Adactin Group Full time

    We have Multiple openings for “**Functional API Test Analysts**” to work on major Government projects and **can be located anywhere in Australia.** **Experience and skills** - Ensure that developed software meets the business aims of the company and its customers. - Participate in the software development lifecycle end to end, from concept to release,...

  • Cx Analyst

    6 months ago

    Parramatta, Australia Link Group Full time

    **Overview** - The purpose of the CX Analyst is to increase the speed of insights by managing ongoing research operations and supporting the research needs of the Experience team, as well as Transformation more broadly. The CX Analyst will develop and optimise systems for the collection and dissemination of customer experience research data, including...

  • Senior Commercial Analyst

    2 months ago

    Parramatta, Australia REO Group Full time

    Job Description Location:Parramatta,Western Sydney, NSW Salary Package: $140 -150K + Super + Bonus Role highlights: Hands-on strategic and commercial role; Influence the strategic direction of major transformation and change projects. Role Overview Reporting to the APAC Commercial Director, this Senior Commercial Analyst is part of a cross...

  • Strategic Data Analyst Position

    4 weeks ago

    Parramatta Park, Queensland, Australia REO Group Full time

    About the RoleSeeking a skilled Senior Analyst to lead assessments and evaluations, coordinating communication across business units. This key role will work closely with data engineers and stakeholders to drive growth for our FMCG client.Job DescriptionWe are looking for a motivated and detail-oriented Senior Analyst to join our team. The ideal candidate...

  • Service Desk Analyst

    7 months ago

    Parramatta, Australia The Catholic Church Full time

    The Service Desk Analyst is responsible for the provision of front-line support of Information Technology services. **SUCCESS PROFILE** QUALIFICATIONS - Tertiary qualifications in Computer Systems, Computer Science or Information Technology. - Employment screening including Working with Children check to the satisfaction of Chancery. - Cisco Certified...