Asset & Configuration Analyst

5 months ago

Parramatta, Australia NSW Department of Communities and Justice Full time

Division: Corporate Services- Location: Parramatta, NSW, AU, 2150- Req ID: 63731**Asset & Configuration Analyst**
- **Ongoing role with career progression opportunities**:

- **Location: Parramatta CBD with access to hybrid work arrangements**:

- **Salary from **$106,025 to $117,363 **+ super and annual leave loading**:

- **Diverse and inclusive organisation with generous leave entitlements including flex leave and access to Fitness Passport**

**Your role**

The Asset & Configuration Analyst is responsible for ensuring ICT hardware and software assets maintained in the ICT Configuration Management System for Information and Digital Services accurately reflect the correct lifecycle stage of the asset.

You will have the opportunity to work within a close-knit and supportive team environment in an organisation that is committed to ongoing career development and training.

**What you’ll do**
- Maintain the lifecycle status of both software and hardware assets in the ICT configuration management systems to a 95% accuracy, including moves, additions and changes for IDS managed Assets only.
- Undertake the required compliance responsibilities, including end to end monitoring, of licensed software on DCJ devices to ensure compliance against DCJ contracts.
- Prepare and provide comprehensive, evidence-based advice and recommendations, on licensed software usage. Ensure accuracy and relevance of data collated to enable necessary actions and assist with relevant reporting regarding all work undertaken.
- Provide advice and recommendations to Asset & Configuration Manager on any updates required to the structure of the ICT Configuration Management system.
- Contribute to the development, evaluation and implementation of Asset and Configuration management policies, standards, processes and procedures with the organisation to ensure compliance and reduce risk.
- Identify and address potential systemic issues and themes by analysing data collated to provide input into changes to relevant procedure.

**What we’re looking for**
- In-depth knowledge of ICT Configuration Management systems
- Strong analytical skills, including proficiency in business analysis and system design
- Tertiary qualifications and/or equivalent experience in a relevant field.
- ITIL Foundation certification

Download the role description.

**We do work that really matters**

Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We're focused on breaking, rather than managing, disadvantage. It’s work that really matters.

**Are you ready to join us?**

Click apply, attach an up-to-date résumé (maximum 5 pages) and a cover letter (maximum 3 pages) addressing the 2 targeted questions below with a brief outline on how you meet the requirements of the role:
**Targeted Question 1**: One of the main objectives of this role is to ensure the DCJ CMDB maintains and accuracy of 95% or more on its hardware and software assets. Can you provide an example of a time where you have had to complete an audit on all hardware and software, what tools did you used to complete the audit and what was the business outcome?

**Targeted Question 2**: As the CMDB is a central repository where it stores information about the organisations IT environment, it needs the ability to adapt to ever changing business needs. To maximise the benefits of the CMDB and to ensure its data integrity one primary task is continuous improvement. What are some ongoing processes that you can take to improve the CMDB, so it remains useful and valuable?

**Applications close **Friday 1 December at 11:59pm AEST.

**Got a question?**

Visit Recruitment adjustments on the DCJ website to learn more.

**Inclusion and Diversity lies at the heart of how we recruit**

We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.

To find out what DCJ are doing to build an inclusive and diverse workforce, visit Inclusion and diversity on the DCJ website.

**Other Information**

A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.

For more information visit Your recruitment journey on the DCJ website.

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