Customer Solutions Consultant

6 months ago


Bedford Park, Australia BT Financial Group Full time

A fantastic opportunity to join a supportive and caring team culture
- Bring your passion for customer service and help us achieve Westpac Vision
- Full-time, 12-month fixed term position with the views of becoming permanent

**How will I help?**
Asgard Operations forms part of the Platforms Service and Operations business within BT Financial Group (BTFG) which is part of the Westpac Group.

**What’s in it for me?**
As part of the BT team within the Westpac Group you will join a team passionate about helping people prepare for their best financial future. Working in a dynamic and goal-driven environment, you will receive ongoing training to improve cross skilling capabilities across the business. You will work in an inclusive team environment where life-long friendships can be made. Other benefits include but are not limited to:

- Full training provided from day one to ensure your success in the role
- Flexibility to work from home from day one 3 days a week
- Your success will be rewarded, and your development will be encouraged

**What do I need?**
- You will also have strong processing skills with excellent attention to detail and accuracy
- Confident in building relationships with internal and external stakeholders
- Ability to work autonomously and would describe yourself as proactive
- Tech savvy and have experience using multiple systems
- Ideally, you will have experience working in a highly compliant and risk adverse environment

**What’s it like to work there?**
We aim to provide one big, supportive team of people working to achieve our purpose of creating better futures together. As an equal opportunity employer, we’re proud to have created a culture and work environment that values diversity and flexibility - and champions inclusion..

**How do I Apply?**

**Do you need reasonable adjustments during the recruitment process?**

At Westpac we are committed to providing a supportive culture and creating inclusive and accessible workplaces, branches, products and services for our customers, employees, and community.



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