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Front Office Supervisor
3 months ago
**Job Number** 23085064
**Job Category** Rooms & Guest Services Operations
**Location** Aloft Perth, 27 Rowe Avenue, Perth, Western Australia, Australia
**Schedule** Full-Time
**Located Remotely?** N
**Relocation?** N
**Position Type** Non-Management
**We want YOU to create exceptional guest experience and outstanding service.**
Aloft Perth is located in Rivervale under Marriott International. A hotel that prides in its open structure, Fun, Sassy & Savvy Vibe.
Our Front Office is the face of our Hotel; providing an on-brand experience to our guests and customers through intuitive service and dedication to exceeding expectations.
We are seeking Talent with effortlessly amazing service skills. The role requires someone who is naturally social and outgoing, and is flexible to work a variety of shifts including evenings, weekends and public holidays.
***
- Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key.
Hotel operations experience
- Understanding of Hotel Property Management Systems
- Demonstrated experience in providing high level service standards and requirements
- Proven display of high commitment to improving Customer Service
- Passionate about inspiring team members and improving/developing their skills
- Ability to liaise with a range of stakeholders
- Strong time management, attention to detail and multitasking skills
- Ability to maintain confidentiality and discretion at all times
- Demonstrated conflict resolution skills
**When you join our A-Lister Team, you will get access to**:
- Flexible Working
- Paid Birthday Leave
- Paid Parental Leave
- 50% Discount at Aloft Perth
- Discounted Hotel rates with other Marriott Hotels
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._
At Aloft Hotels we’re wired for next generation travelers who love open spaces, open thinking, and open expression. Aloft provides a space where style is necessary, social scenes are vibrant, and where the only direction is forward. Our guests are tech savvy and confidently social, with an eclectic style they’re not afraid to show. We understand what our guests need, so we provide an affordable option for the tech-savvy design guru. We’re looking for innovative self-expressers who aren’t afraid to draw outside the lines. If you are someone who appreciates tech-forward features and vibrant social scenes, then we invite you to explore a career with Aloft Hotels.
