Front Office Supervisor

2 weeks ago


Perth, Western Australia Marriott International Full time
About the Role:
We are seeking a highly skilled and motivated Front Office Supervisor to join our team at the Westin Perth Hotel. As a key member of our front desk operations, you will be responsible for delivering exceptional guest experiences and ensuring seamless check-in and check-out processes.

Key Responsibilities:
  1. Manage and coordinate front desk operations, ensuring efficient and effective service delivery
  2. Represent the hotel in a professional and courteous manner, maintaining a high level of customer satisfaction
  3. Perform administrative tasks, including maintaining accurate records and reports
  4. Collaborate with colleagues to achieve team goals and objectives
  5. Develop and implement process improvements to enhance guest experiences

About You:
To succeed in this role, you will need to possess excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment. You will be competent in using relevant software packages, including OPERA, and have a passion for delivering energetic customer service. Leadership experience and a passion for hospitality management are highly advantageous.

What We Offer:
As a Front Office Supervisor with Marriott International, you will have the opportunity to develop your skills and advance your career in a dynamic and supportive environment. You will enjoy a range of benefits, including flexible working, parental leave, and travel & stay benefits. Join our team and discover a world of possibilities.

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