Customer Service Representative

5 months ago

Acacia Ridge, Australia Valmont Australia Pty Ltd Full time

We are currently seeking an experienced **Customer Service Representative** to join our Ingal EPS division at **Acacia Ridge QLD **on a full-time basis.

This is a fantastic opportunity to kick-start or grow your career within the industry and take a strong lead in your role.

**Who are we?**

At Valmont, we create vital infrastructure that helps keep our roadways safer, connects communities and enables a more resilient and reliable power grid. Our work in renewable energy helps generate cleaner, more sustainable power We increase agricultural productivity by helping growers produce more with less. In short, our work makes life better.

From lighting and traffic structures to guide the way, to communication towers that keep people connected, to utility structures that power homes and businesses, to irrigation equipment and technology Valmont helps build our world.

**In this role, your key responsibilities will include a variety of administrative and customer service tasks, including but not limited too**:

- Liaising with customers, maintaining sales and providing exceptional customer service
- Process quotes and orders, ensuring entries are accurate and timely.
- Manage, monitor, and update backlog when needed
- Keep customers updated with any changes to orders based on backorders or orders being shipped
- Maintain order updates from warehouse to production, with strong communication

**About you**

We are looking for someone who is passionate about all things sales and utilizing their strong communication skills to deliver an exceptional experience to our internal and external customers.

This individual will need to have a hard-working attitude and be passionate about developing their capabilities within this space. You will also have a passion for sales & exceeding targets and demonstrated ability using Microsoft Office & Excel, and following detailed processes.

You will also thrive in a fast paced environment, and have the personal drive, initiative to ‘get things done’ and able to follow through to execution.

**If you do not have Customer Service experience within the manufacturing or steel industry we still encourage you to apply **You will be provided with training and on-going support to ensure you succeed in your role.

**Why Join Valmont?**
- _**Rewards & Benefits**_- Valmont Australia employees enjoy access to exclusive company benefits that include Discounted Private Health Insurance, Competitive Novated Lease options and staff discounts on range of retail products.
- _**Global Opportunity**_ _-_ We have 87 facilities and do business in over 100 countries. That’s how Valmont can offer opportunities that are as vast as the planet itself.
- _**Culture **_-_ Valmont employees spanning generations have benefitted from our commitment to work/life balance and a family-first operating philosophy

When you join our team, you become part of a passionate group dedicated to changing lives and conserving resources around the globe. Our products and services make a difference. Join us, and **BUILD YOUR WORLD.**
- All successful applicants will be required to undergo pre-employment checks including a medical._
- Valmont is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, creed, pregnancy, sex, sexual orientation, gender identity, national origin, age, genetic information, veteran status, disability or any other characteristic protected under applicable law._

**Job Types**: Full-time, Permanent

**Benefits**:

- Work from home

Schedule:

- 8 hour shift
- Day shift

Supplemental pay types:

- Annual bonus

Application Question(s):

- What's your expected annual base salary?
- Are you willing to undergo a pre-employment medical check?

Work Authorisation:

- Australia (required)

Work Location: In person

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