Junior Customer Service Representative
6 months ago
**About Us**:
Pipemakers Australia is a leading manufacturer and supplier of PVC piping to the construction and building industry. The company has been manufacturing PVC pipes and conduits since 1990 from the Acacia Ridge manufacturing site with distribution areas covering Queensland, New South Wales, Western Australia, Victoria and South Australia.
**Why Us**:
- Opportunities for personal and professional growth.
- Permanent role with job security.
- Ongoing training and development opportunities.
- A family-oriented workplace culture.
- Staff functions and engagement.
- Great coffee and snacks always available.
- Convenient parking.
- Emphasis on safety culture.
**About You**
In this role, you will be responsible for:
- Efficiently process customer sales orders
- Prepare accurate and timely quotations
- Handle internal telephone inquiries professionally
- Offer expert product knowledge, advice, and delivery time information
- Collaborate with external sales representatives, production, and dispatch
- Manage phone calls with professionalism and courtesy
- Accurately key in customer orders
- Maintain organised filing systems
**Skills and experience**
- Previous experience of PVC Pipe will be highly regarded but not essential
- Ability to build sustainable relationships with Key Stakeholders
- Priority in delivering exceptional Customer service
**How to Apply**:
**Salary**: $55,000.00 - $65,000.00 per year
Schedule:
- No weekends
Work Authorisation:
- Australia (required)
Work Location: In person
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