Customer Service Specialist

4 months ago


Acacia Ridge, Australia BlueScope Full time

BlueScope is an Australian-born global success story spanning 15 countries. Our team of over 16,500 people is our strength and we want our people to be safe, successful and well. We’re leaders and innovators in transforming steel into smart products and solutions that support society, today and in the future. We’re proud of brands, like COLORBOND ® steel that inspire and protect everything from hospitals to bridges and stadiums.

**The Opportunity**

Our Australian Steel Markets business is looking for a Customer Service Specialist to join our Customer Service team based in Acacia Ridge.

As someone who strives for service excellence, you will be the key customer representative to a dedicated portfolio of highly valued key customer accounts. Working closely with the Customer Service Manager - QLD, you’ll be providing leadership support, coaching and mentoring to the broader team of account professionals.

Your success in this role will grow from demonstrating expertise and professional knowledge, as you partner with internal departments to implement and deliver cost-effective and efficient supply chain solutions for our customers within the agreed market offers.

**What Will You Do?**

As a key contributor in the team, you’ll lead with enthusiasm, supporting the team to succeed. You’ll use your strong analytical skill set to make data-based insights, so that we can further partner with our customers in understanding their business needs and challenges, creating smart solutions together.
- deliver a superior customer experience for your account portfolio
- work with internal stakeholders to provide solutions and deliver product in line with customer business needs
- undertake analysis projects to identify, monitor and analyse customer trends and behaviours
- coach and mentor the team to strengthen capability
- lead improvements with our systems and processes, implementing changes for internal teams and customers

**More About You**

As an experienced customer service professional with sound exposure to managing client accounts, you will bring:

- strong commitment to providing and fostering an exceptional customer experience
- superior attention to detail with the ability to resolve issues and identify solutions
- intermediate to advanced skills of MS Office, including MS Excel
- the ability to work with ambiguity and constant change in a fast-paced environment
- effective influencer who can grow and build strategic partnership
- commitment to working within a team, thriving in a collaborative, energetic and enthusiastic environment

**Why BlueScope**

As we’re **creating strength** for the future through our people, products and solutions, BlueScope gives you opportunities to innovate, learn and grow with the business, supported by inclusive leadership and a positive, passionate team. At BlueScope, you’ll:

- **Learn and develop as you grow.** With opportunities to build skills specific to your role and aspirations, our lifelong learning culture will support your future career pathways.
- **Create innovative solutions.** Seek better, smarter ways to solve problems, create sustainable solutions and make things happen.
- **Experience connection and care**. Experience a positive, inclusive work environment where we look out for each other’s safety and wellbeing.
- **Deliver work that matters. **Every action you take matters in delivering for our customers and strengthening communities for the future. We value what you do.

At BlueScope, we offer work-life flexibility through our B-flex program. We’re committed to fostering an inclusive environment where every employee feels respected and valued to be their authentic selves, and welcome people of all backgrounds, skills, experiences and perspectives. We’re passionate about driving sustainability outcomes that matter to our communities, including action on climate and our 2050 net zero goal.

Bring your energy and make your mark, as, together, we drive Our Purpose**:“We create and inspire smart solutions in steel, to strengthen communities for the future.”**

Join us, **creating strength** for the future.
- Applications close Sunday 15 September 2024._



  • Acacia Ridge, Australia National Salon & Spa Recruitment Full time

    We are a small team **B2B - eCommerce Beauty Supplier **who is looking for **a Sales & Customer Service (Specialist).** **The Role**: As **DO BEAUTY Sales & Customer Service (Specialist)** you will be the first point of contact for all our customers, both online and showroom. Providing exceptional customer service and ensuring the customer’s experience...


  • Acacia Ridge, Australia Do Beauty Full time

    We are a small team B2B - eCommerce Beauty Supplier. Do Beauty who is looking for an ECOMMERCE CUSTOMER SERVICE (Specialist) **The Role**: As our eCommerce Customer Service (Specialist) with Do Beauty, you will be the first point of contact for all our customers online. Providing exceptional customer service and ensuring the customer’s experience exceeds...

  • Service Specialist

    7 months ago


    Acacia Ridge, Australia Adaptalift Group Full time

    Work & Train at the same time - Become a trained Field Service Specialist - Fully Maintained Company Vehicle - Mon-Fri - 7.30-3.30pm - Full Time Permanent Role **About The Role**: Are you looking to take the next step in your career? Our Service Specialist role is an exciting opportunity into join a growth industry. After completion of your training in our...


  • Acacia Ridge, Australia Pacific National Full time

    **Customer Service Representative** - **Join a secure industry providing essential services Australia wide**: - **Supportive, collaborative team environment offering flexibility**: - ** Permanent opportunity - Acacia Ridge location** **About us** Pacific National (PN) is the largest provider of diversified rail freight services in Australia. We haul a...


  • Acacia Ridge, Australia Pacific National Full time

    **Join a secure industry providing essential services Australia wide**: - **Supportive, collaborative team environment offering flexibility**: - ** Progressive and sizeable business on growth trajectory**: - ** Permanent opportunity - Acacia Ridge location** **_ Pacific National is committed to diversity in our workforce and encourages women and First...


  • Acacia Ridge, Australia Do Beauty Full time

    _**About the business and the role**_ We are a growing importer and wholesaler of salon supplies and equipment. We are seeking an energetic Warehouse and Customer Service professional to join our team and assist with day-to-day sales operations. This is a rare opportunity to become immersed in the beauty industry and utilise your administration & warehouse...


  • Acacia Ridge, Australia Bunnings Full time

    At Bunnings, you’ll make a positive difference to our business and beyond. Bunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand and a major supplier to project builders, commercial tradespeople and the housing industry. Operating from a network of stores, trade centres, frame and truss sites, and online,...


  • Acacia Ridge, Australia Bullivants Full time

    Fun and positive work culture, with regular team events and activities - Great employee benefits, work flexibility, discounts, shares & more! - Join an iconic Wesfarmers business, leaders in lifting and rigging equipment **What we have on offer**: Due to exciting business growth, we're looking for a new** Customer Service Sales Coordinator** to join our fun...


  • Acacia Ridge, Australia Flowers Across Brisbane Full time

    Job Title: Customer Service Assistant Company: Flowers Across Brisbane Location: Unit 1, 37 Mortimer Road, Acacia Ridge, QLD 4110, Australia (40 hours per week) **Salary**: AUD 42,760.00 - 75,173.60 per year About Us: Flowers Across Brisbane is a leading florist specializing in beautiful floral arrangements and delivering top-notch customer service....


  • Acacia Ridge, Australia DFP Recruitment Services Full time

    **Job description**: **About the role** We are looking for a passionate Customer Service Coordinator to join our client in their Acacia Ridge location. Your role will involve being the central point of contact for their customers. In this essential, customer centric role you will; - Take ownership of customer enquiries - Manage the order to delivery...


  • Acacia Ridge, Australia Fuse Recruitment Full time

    **Acacia Ridge QLD 4110** **$65000 - $70000 per annum, Benefits: + Super** **Full time** **We are on the hunt for a customer service/ internal sales reresentitive to join our client's team!** **Who will you be working with?** Our client contributes significantly to shaping our world, encompassing a range of services. They are involved in the creation of...


  • Acacia Ridge, Australia Meka Recruitment Pty Ltd Full time

    Meka Recruitment is working with a reputable company that supplies to the construction sector. Due to an increase in work, they are looking for a Customer Service Officer to join their team. Duties will include, but not limited to: - Answering incoming calls and directing them to the right person or taking orders - Ensuring that all orders are processed...


  • Acacia Ridge, Australia Meka Recruitment Pty Ltd Full time

    Meka Recruitment is working with a reputable company that supplies to the construction sector. Due to an increase in work, they are looking for a Customer Service Officer to join their team. Duties will include, but not limited to: - Answering incoming calls and directing them to the right person or taking orders - Ensuring that all orders are processed...


  • Acacia Ridge, Australia Davidson Group Services Full time

    **About the role** - Resolve customer complaints in a timely and professional manner, escalating issues to management when necessary. - Process customer orders, ensuring accuracy and timeliness of delivery - order to cash process. - Maintain accurate records of customer interactions and order history in our customer relationship management (CRM) system. -...


  • Acacia Ridge, Australia Pepper Bite Full time

    **Key Responsibilities**: - **Opening the Store**: - Arrive on time to open the store and prepare it for daily operations. - Ensure all equipment, lights, and systems are functioning correctly. - Set up the checkout area, check registers, and prepare for customer transactions. - **Customer Service & Checkout**: - Operate the checkout counters, process...


  • Acacia Ridge, Australia Valmont Australia Pty Ltd Full time

    We are currently seeking an experienced **Customer Service Representative** to join our Ingal EPS division at **Acacia Ridge QLD **on a full-time basis. This is a fantastic opportunity to kick-start or grow your career within the industry and take a strong lead in your role. **Who are we?** At Valmont, we create vital infrastructure that helps keep our...


  • Acacia Ridge, Australia JELD-WEN Full time

    **About our Organisation** As Australia's largest timber door manufacturer, **Corinthian Doors** has taken its famous brand around the world, securing an international reputation for quality, innovation and design. **Corinthian** is part of the JELD-WEN group of companies which includes iconic brands A&L Windows & Doors, Aneeta Window Systems, Breezway...


  • Acacia Ridge, Australia JELD-WEN Full time

    Australia's largest timber door manufacturer, **Corinthian Doors** has taken its famous brand around the world, securing an international reputation for quality, innovation and design. Corinthian is part of the JELD-WEN family, the world's largest supplier of timber doors and windows. **The Opportunity** In addition, you’ll: - preparation and review of...


  • Acacia Ridge, Australia Polyaire Air Conditioning Products Full time

    **Competitive salary package**: - ** A full-time role, Fortnightly pay**: - ** Be a vital part of a progressive and fast-growing international Company** **About POLYAIRE** **Polyaire Pty Ltd** is an international manufacturer of quality Air-conditioning Products supplying, insulated flexible ducting, air grilles, and fittings. Established in 1973,...


  • Acacia Ridge, Australia Thomas Textiles Full time

    Based in Acacia Ridge, Thomas Textiles is a leading supplier of têxtiles to the Accommodation and Aged Care industries, selling leading brands such as Actil, Tontine and the Alliance ranges of high quality products. Some of the custom products we offer include: - Cushions - Fitted Sheets / Quilt Covers / Pillow Cases - Bed Covers / Bed Runners -...