Snr Admin Officer

3 weeks ago


Melbourne, Australia Strata Results Recruitment Full time

Admin & financial management
- Stakeholder engagement
- NDIS participant support

**The Opportunity**
Join a reputable organization as a Full-Time Senior Admin Officer, specializing in disability services. Your role is pivotal in ensuring smooth operations and efficient service delivery under the National Disability Insurance Scheme (NDIS). If you possess comprehensive knowledge of the NDIS framework, a keen eye for detail, and a commitment to inclusion, this could be your ideal career move.

**Key Responsibilities**
- NDIS Participant Support: Assist with NDIS processes, coordination with service providers, intake processes, and ongoing support.
- Administrative Support: Manage participant records, NDIS documentation, scheduling, inquiries, and correspondence.
- Financial Management: Assist with budgeting, invoicing, payment reconciliation, expenditure monitoring.
- Stakeholder Engagement: Foster positive relationships, collaborate for streamlined service delivery, act as a key contact point.
- Compliance and Reporting: Ensure alignment with NDIS guidelines, generate reports, contribute to quality assurance.
- Complaints and Feedback: Investigate, formulate strategies, clarify perspectives, establish common ground.
- Procurement: Guide purchasing, maintain supplier relations, evaluate options, approve purchases, and maintain records.

**About You**
- Relevant qualification in disability studies, social work, or administration preferred.
- Proven experience in disability services administration with NDIS knowledge.
- Exceptional organizational skills, attention to detail, and accuracy.
- Excellent communication, problem-solving abilities, able to handle sensitive information.
- Committed to promoting inclusion and equal opportunities for individuals with disabilities.

**What Will Set You Apart from the Rest of the Pack**:

- A well-rounded understanding of procurement, sourcing, and supplier relations.
- Extensive experience in handling complex administrative tasks related to NDIS.
- Strong ability to formulate strategies and establish commonality in handling complaints.

**What You Need to Do



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