Inside Sales Representative

2 months ago

Sydney, Australia Pettit Pharma & Device Search Full time

12-month contract role
- Sydney base ideal or flexible for right person living elsewhere
- Awesome culture and team

WHAT DOES THE COMPANY DO?
- This leading, global innovator of medical devices and technologies improves patient lives through their leading products and approach to their customers.
- Their mission is to improve the quality of patient care and the productivity of health care delivery through the development and advocacy of less-invasive medical devices and procedures.
- They are currently looking for an Inside Sales Representative to manage a sales pipeline, selling service agreements and warranty renewals.

WHAT’S GREAT ABOUT WORKING HERE?
- This organisation has one of THE BEST REPUTATIONS in the medical device industry.
- Their culture is people focused and the development of their people is paramount.
- They are constantly striving for improvements to make their employees work and life better.

WHAT YOU WILL LEAD & MANAGE
- This Inside Sales Representative role (12-month contract), supports this organisation’s need to support their hospital customers with servicing their capital equipment.
- This role will build relationships with existing hospital customers, eg. Biomedical Engineers, to ensure the capital equipment purchased from this company is covered by service agreements. The position will sell and/or renew service contracts on all capital equipment that has been previously sold.
- You will manage the sales pipeline of customers with expiring warranties, renewals or lapsed agreements via the sales database and use this information to identify sales opportunities.
- You will proactively sell service agreements over the phone and in writing to support and advise on the benefits of maintaining the equipment through having a service agreement in place. Creating sales quotes and agreements is also part of this role.
- You will liaise with the sales team and other internal stakeholders to ensure opportunities are captured and actioned, as well as monitoring compliance of the evaluation of equipment.
- This role will have monitored KPI’s in relation to quarterly and annual sales targets achieved by the generation of renewal calls to customers and the managing of the relationship with the internal sales team, field service engineers, existing and potential customers.

WHAT EXPERIENCE, SKILLS AND QUALIFICATIONS YOU WILL NEED
- An understanding of the sales process and demonstrated sales skills, ideally in a similar role, are essential.
- Strong customer service focus with exceptional verbal and written communication skills.
- Ideally knowledge of CRM databases and capital equipment service process fundamentals.
- Ability to work under limited supervision. Ideally this role will be based in Sydney, however, for the right person, there could be flexibility regarding location, working from home.

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